5/5
TrustpilotCharlie from Folio
Charlie from Folio has been tremendously helpful for us - he was always super quick to respond, let us know exactly where we were at in the process, and made our lease process super easy.
Trusted Agent profile · London
Folio London reviews
★★★★★
931 reviews across 1 platform
Dawes Street, London, SE17 2GR
Folio's office in London, at Dawes Street, is rated 4.5 out of 5 across 931 reviews on 1 platform.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI recently took on a rental contract…
I recently took on a rental contract with a Folio property and the service was excellent, making the whole experience more of a pleasure then a pain. They treated you like a buyer.
Agent replied · 13 June 2024
Thank you so much for your feedback! We are glad your experience has been pain free :) Team Folio
5/5
TrustpilotAgata did an outstanding performance as…
Agata did an outstanding performance as my property manager. She was always available and helped make our moving out process must smother and less stressful.
Agent replied · 13 June 2024
Hi Vitoria, Thanks for the kind review and sharing your experience of having Agata as a Property Manager. We're pleased that moving-out was a smooth process. Good luck! Thanks, Folio Marketing Team.
5/5
TrustpilotRaidah
Raidah. The best consultant I ever dealt with. She is the one who gives us the best and best procedures to finish the process of getting our new home. Thank you
5/5
TrustpilotGood experience
Charlie Morton showed me around and helped with the referencing. He was really helpful throughout the process, and offered advice about the surrounding area during the viewing, as well as showing me all of the amenities of our flat.
5/5
TrustpilotTenancy on an urgent basis
We were looking for a flat on an urgent basis and thats when we came across Raidah. She helped us throughout the process, navigating us through complex and lengthy processes whilst staying patient with us throughout.
4/5
TrustpilotVery smooth moving experience with…
Very smooth moving experience with Raidah. The only issue was that certain fixes to the apartment which I was promised would be carried out before I moved in weren't actually done.
5/5
TrustpilotHad a great experience moving flats…
Had a great experience moving flats with folio recently. Regan in particular was especially helpful and friendly in guiding me through the process very efficiently !
Agent replied · 13 June 2024
Hi Sunil, Many thanks for leaving this lovely 5 star review. We're pleased that you found the process efficient and are happy so far. Have a lovely day, Folio Marketing Team.
5/5
Trustpilotwesley was such a great help
wesley was such a great help! he knew how badly i wanted to secure the apartment and he was ready to make it happen for me.
Agent replied · 13 June 2024
Good Morning! We're pleased to see another happy resident! Many thanks for the kind 5 star review. Folio Marketing Team.
5/5
TrustpilotQuick response
Had issues with appliances when we moved in but these were resolved immediately. Staff (Cindy) and engineer who came out to us were helpful, curtious and professional.
Agent replied · 13 June 2024
Hi Shay, Thanks for the kind review. Enjoy the rest of your day! Folio Marketing Team.
5/5
Trustpilotvery good experience - Royal Wharf E16
very good experience renting a flat at Royal Wharf E16 with Raidah J from Folio. Very efficient and helpful. Highly recommend.
Agent replied · 13 June 2024
Hi Anis, Thanks ever so much for the review. Much appreciated. Glad to hear that you would recommend us as a private landlord! Folio Marketing Team.
5/5
TrustpilotSeamless experience from start to finish!
Excellent support and communication throughout the entire process. Our agent was Francis who was always professional, responsive and helpful in answering all of our questions. Extremely satisfied overall!
5/5
TrustpilotMy property manager is Taj at Gallions…
My property manager is Taj at Gallions point for 2 galley house She is very approachable and always supportive. She ensured that I have a comfortable stay in the flat. She tries to resolve problems as soon as possible Regards Kriti
4/5
TrustpilotWhen we were looking to move in we were…
When we were looking to move in we were in touch with Hussain who guided us very well and made sure the process went smooth. He regularly replied to any of our queries that we had.
5/5
TrustpilotWould definitely recommend
Very helpful from beginning to end. With all forms and checks being done online, everything ran very smoothly.
Agent replied · 13 June 2024
Hi Charlie, Thanks for leaving this positive and friendly review. Have a lovely day, Folio Marketing Team.
5/5
TrustpilotVery supportive with a 100% response…
Very supportive with a 100% response rate whenever I have any issues or queries.Definitely worth recommending!
Agent replied · 13 June 2024
Hi Samuel, Thanks so much for leaving this kind review. We're so pleased that you're happy with the service. Folio Marketing Team.
4/5
TrustpilotQuick and tidy
On the occasion I had contractors fix various things in my home, they have been polite, quick and tidy
Agent replied · 13 June 2024
Hello Ms Knight, Pleased to hear that these processes were polite, quick and tidy. Thanks for taking time out to leave a 4 star review. Folio Marketing Team.
4/5
TrustpilotGreat tenant experience
It’s been a pleasure working with Cindy. Very professional as our property manager. Thank you.
Agent replied · 13 June 2024
Hi Jeannie, Thanks for leaving this kind review. Have a lovely day! Folio Marketing Team.
5/5
TrustpilotGreat Experience
Thanks to Folio and Raidah for her excellent support service. Renting and moving process was very easy and stress-free!
Agent replied · 13 June 2024
Hi Alpcan, Thanks for leaving this review. We're so pleased to read the words "easy and stress-free" to describe our processes. Thanks, Folio Marketing Team.
5/5
TrustpilotThank you for the cooperation and…
Thank you for the cooperation and advice and the acknowledgment. It was a great experience with the team
Agent replied · 13 June 2024
Thanks for the review Archa, have a lovely day! Folio Marketing Team.
5/5
TrustpilotMatt (matthew) is a great agent as he…
Matt (matthew) is a great agent as he managed to offer me the best flat with all the requirements I asked for.
Agent replied · 13 June 2024
Hi Jessie, Thanks for the kind 5 star review :) Have a great day, Folio Marketing Team.
5/5
TrustpilotWe had Karolina Madrzecka as our…
We had Karolina Madrzecka as our lettings negotiator and she was very helpful and understanding throughout. She kept in contact throughout the whole process, answered any questions that we had and and promptly resolved any issues we faced.
5/5
TrustpilotHelpful
I had great experience. Kudos to Charlie Morton for his assistance. Very helpful, consistently answering my questions, making the process smooth.
5/5
TrustpilotI met with Francis and he made the…
I met with Francis and he made the whole experience so easy. He was a pleasure to work with and I would highly recommend him for his knowledge and professionalism.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Folio London
How many reviews does Folio London have?
Folio's London office has 931 reviews across 1 platform: 931 on Trustpilot.
What is Folio London's rating?
Folio London is rated 4.5 out of 5 across all 931 reviews.
Where is Folio's London office?
Folio London, Dawes Street, London, SE17 2GR.
