Trusted Agent profile · London

Folio London reviews

4.5

★★★★★ Excellent

931 reviews across 1 platform

Dawes Street, London, SE17 2GR

Folio's office in London, at Dawes Street, is rated 4.5 out of 5 across 931 reviews on 1 platform.

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931

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent support service

Excellent support service. Smooth process by Hussain. Maintenance and repairs help by Sharon. Great team. Thank you

Harsh · 2 November 2021

Agent replied · 13 June 2024

Thanks for the lovely review! Have a great day, Folio Marketing Team.

5/5

Trustpilot

Easy going and great help when needed from Charlie.

Easy going, met Charlie out on viewing and walked me through friendly.Quick to respond and help me out with issues. In a hectic time hes been great helping me move in such a short space of time.

Ajay · 28 March 2023

5/5

Trustpilot

Great service

Thank you for finding me the best option. I would like appreciate that all the staffs took to find us the best home. especially raidah, she is the best.

Nishan · 27 October 2023

5/5

Trustpilot

Super smooth process

Super smooth process, thanks to a very hands-on Folio team! Definitely recommend, the agent has been responsive and helpful at all steps along the way

Enzo · 23 January 2024

4/5

Trustpilot

The agent I was assigned was very…

The agent I was assigned was very helpful and able to explain the process well. So far the process has been good

Sunmi · 29 July 2020

Agent replied · 13 June 2024

Hi Sunmi, Thanks for writing this kind review! We're pleased to hear that you're satisfied. Have a nice day, Folio Marketing Team.

5/5

Trustpilot

Thankyou Nabil!

Me and my friend was being looked after by Nabil, he was so helpful throughout the whole process. Very friendly and polite. Gave us everything we needed. Updated us when we needed updates and overall very welcoming.

Tommy · 23 February 2023

5/5

Trustpilot

Great experience through years

I’ve been living in a flats managed by folio for more than 6 years and always had best experience. Any issues I ever had with anything inside a flat were solved quickly. Staff always welcoming, polite and ready to help.

ILLIA · 9 November 2022

5/5

Trustpilot

Helped us secure a flat and we’re…

Helped us secure a flat and we’re extremely helpful throughout the entire process.

Will · 7 April 2022

Agent replied · 13 June 2024

Hi Will, Thanks for the kind review. We're pleased to hear you're happy with the service. Thanks, Folio Marketing Team.

5/5

Trustpilot

Rented from folio for 4 years

Rented from folio for 4 years. Any issues we had were dealt with quickly and effectively. Deposit returned in full with no issues. Property manager replied swiftly when we did have issues.

Faye · 12 July 2023

5/5

Trustpilot

Smooth service with Regan providing a…

Smooth service with Regan providing a lot of clarity around the process. Would definitely recommend!

Mark · 29 November 2021

Agent replied · 13 June 2024

Hi Mark, Thanks for leaving this glowing report of Regan! Have a lovely day, Folio Marketing Team.

4/5

Trustpilot

The agent was very helpful and friendly…

The agent was very helpful and friendly (Francis), everything was done pretty quick and easy.He always answer the phone to resolve any questions regarding the renting.

Pablo · 8 December 2023

5/5

Trustpilot

Agent Review - Raidah

The agent understood my requirements in out first meeting and focussed on helping me find a place which met them. She was professional and organised and I was able to find a place that I was looking for.

Aalind · 4 January 2023

5/5

Trustpilot

Fantastic facility

Fantastic facility. Close to the train stations and 40mins from the city centre door to door.Cindy at reception never skipped a beat. Any queries or issues we had were dealt with in a timely and orderly fashion.

Ryan · 2 February 2023

5/5

Trustpilot

I have had a very good experience

I have had a very good experience, very good suport about procedure... for the contracte. Views the staff all very professional.

Michelle · 18 March 2024

5/5

Trustpilot

Responsive and great help

Very responsive and clear processes, all the communications and processes are smooth

Hin · 19 April 2022

Agent replied · 13 June 2024

Good Morning! Thanks for taking some time to leave us a review on Trustpilot :) We really appreciate it and it helps us more than you think! Folio Marketing Team.

4/5

Trustpilot

Fair and smooth experience with Folio!

Lerayne at Folio does a great job of replying and helping promptly/kindly whenever needed. Herself and the Folio team makes the whole rent experience as it should be, fair and smooth. Highly recommend her and Folio.

Daniele · 26 February 2023

5/5

Trustpilot

From first contact with Company's…

From first contact with Company's Agent(Francis),all the way to rent a property was pretty easy and nice.Thanks a lot for that Francis and good deals for you !!!100%recommend.

Evghenii · 10 October 2023

5/5

Trustpilot

Very Good experience

Very Good experience. I'm very happy how the Agent managed my case

PG · 24 March 2022

Agent replied · 13 June 2024

Thank you for the online feedback :) Have a lovely day, Folio Marketing Team.

5/5

Trustpilot

Clear and speedy process

Easy to follow instructions. Available on the phone for queries. Timely updates on process and progress.

Koustav · 10 June 2024

5/5

Trustpilot

Happy

I have had no problems with Folio London, with my whole moving process going very smoothly. Would definitely recommend using this company.

Asher · 12 December 2019

Agent replied · 13 June 2024

Hi Asher, Thank you for your kind words, they really mean a lot to us. We strive to make the moving process as easy and stress-free as possible for all residents. Thanks, Folio Marketing Team.

5/5

Trustpilot

The quickest and trustful service ever

The quickest and trustful service ever, amazing people to deal with. Very happy to be in a good hands.

Justyna · 11 November 2020

Agent replied · 13 June 2024

Hi Justyna, We're very pleased to hear! Thanks for the review, Folio Marketing Team.

5/5

Trustpilot

Folio has been great

I have been with Folio London for almost 2 years - I only have good things to say. I'd like to thank my property manager Mark Hanley for always replying to my questions in a promptly manner.

Kevin · 13 November 2022

5/5

Trustpilot

I would say is a great experience for

I would say is a great experience for more than 1 year as a tenant in folio specially Cindy Anderson, Very responsive whatever is the concerns

Miggoy · 27 September 2023

5/5

Trustpilot

Excellent service by Matthew Seberry

Very efficient. The process of finalising the agreement was quick and easy. Pleasure to have dealt with him.

Dineth · 19 August 2020

Agent replied · 13 June 2024

Hi Dineth, Many thanks for the 5 star review. Have a nice day! Folio Marketing Team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Folio London

How many reviews does Folio London have?

Folio's London office has 931 reviews across 1 platform: 931 on Trustpilot.

What is Folio London's rating?

Folio London is rated 4.5 out of 5 across all 931 reviews.

Where is Folio's London office?

Folio London, Dawes Street, London, SE17 2GR.

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