5/5
TrustpilotFolio has made my move to London so…
Folio has made my move to London so easy. Coming from the Netherlands was quite stressful but I met Francis at Folio and the whole experience was made a whole lot easier.
Trusted Agent profile · London
Folio London reviews
★★★★★
937 reviews across 1 platform
Dawes Street, London, SE17 2GR
Folio's office in London, at Dawes Street, is rated 4.5 out of 5 across 937 reviews on 1 platform.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe process of renting the property was…
The process of renting the property was very smooth. Raidah ( our agent who helped during the viewing) was super helpful and supportive during the process
Agent replied · 22 December 2024
We are pleased to hear of your experience and happy Raidah was able to make it a positive and smooth process!
5/5
TrustpilotNathan was very helpful in the while…
Nathan was very helpful in the while procedure of me finding and renting a flat with Folio
Agent replied · 13 June 2024
Hi Maria, Thanks for leaving this review. We're pleased to hear that Nathan was so helpful. Folio Marketing Team.
5/5
TrustpilotVery happy experience
Charlie was my letting negotiator with my whole process of moving home. He was very helpful and friendly upon meeting him. He helped answer any question I had which meant moving in was an easy process!
5/5
TrustpilotExcellent service
Excellent service, Friendly staff and the communication is very fast and easy. I have been renting for over 7 years, Cindy Anderson is a brilliant person who works really hard toward customer satisfaction and always being polite and action repairs whenever is needed.
5/5
TrustpilotRental
We rented from Folio for 4 years and had a great experience. Our property manager Agata Sungaila was particularly helpful, dealing with the few issues we had quickly and effectively, and contactable at all times.
5/5
TrustpilotI had a great experience with Kornelia…
I had a great experience with Kornelia from folio. She was really fast and very intentional about getting a place for me. Her professionalism is top notch and attended to my every questions
Agent replied · 24 August 2024
Thank you for the feedback! We appreciate the positive review and are glad you had a great experience with Kornelia and the Folio London team!
5/5
TrustpilotRecommend renting with Folio
Currently renting a property with Folio. Wes is very helpful, professional, and always had clear answers to our questions and maintained good communication. Would recommend!
Agent replied · 13 June 2024
Hi Bartek, Thanks for taking time to write this kind Trustpilot review, we will pass on your kind words to Wes. Have a great day, Folio Marketing Team.
5/5
TrustpilotCharlie was absolutely amazing
Charlie was absolutely amazing. Made it all so simple and smooth and stress free. He was at hand to deal with all my questions and queries. Thank you for being very friendly and approachable.Shelenaz x
5/5
TrustpilotRaidah was incredibly professional
Raidah was incredibly professional, efficient, and attentive to our needs. She made the entire process seamless, providing valuable advice and guidance along the way.
5/5
TrustpilotFivestar Assistance
Our agent Charlie was very helpful and was always available for us during the entire process. He really made it easy for me to rent my first flat in Chelmsford and I would strongly recommend their team.
5/5
TrustpilotCharlie made the whole process very…
Charlie made the whole process very smooth and helped us with everything we needed. Highly reccomened Folio and a big thank you to Charlie for hoe seamlessly he organised everything!
5/5
TrustpilotGreat experience
Charlie was extremely friendly, helpful and efficient in helping us move into a flat. He was very responsive and understood our time sensitive situation. Would 100% recommend for a personable agent.
1/5
TrustpilotLived in Oaklands Rise for 8months
Lived in Oaklands Rise for 8months. What a bad experience. Water outrages all the time, flat was very dirty when handed over, even tho it was new, support takes ages to answer our questions and charged us part of the deposit for cleaning costs even though it was left clean.Bad transport connection, streets are always under construction because of HS2
Agent replied · 13 June 2024
Hi João, Very sorry to hear this. We will send your feedback onto the team. If there are any other issues you would like to raise with us, please email marketing@foliolondon.co.ukThanks, Folio Marketing Team.
5/5
TrustpilotFolio is an amazing agency to deal with…
Folio is an amazing agency to deal with and the agent Wesley is top notch, reliable and with amazing customer service!
Agent replied · 13 June 2024
Hi Marco, Thanks for sharing your experience and writing this kind 5 star review! Have a lovely day, Folio Marketing Team.
5/5
TrustpilotEspecially Thanks to Wesley to answer…
Especially Thanks to Wesley to answer all my call and try to help every time..Renting from folio was a easy way to move in..
Agent replied · 13 June 2024
Hi Emrah, Thanks for taking time to write this kind review. We will pass your kind words onto Wesley. Have a great day, Folio Marketing Team.
5/5
TrustpilotGreat service and attention
Wesley has been great following the whole process from start to finish, and the portal is secure and easy to use
Agent replied · 13 June 2024
Thank you for this 5 star-review! :) Have a lovely day, Folio Marketing Team.
4/5
TrustpilotThank you Porter's Edge
We really enjoyed living at Porter's Edge, it really felt like home. We would like to thank all the professionals that are part of this community: Concierge Team (always so friendly and responsive), Property and Operations Managers (Long Wei Chan, Beverley Williams and Daniel Novitt, that ALWAYS managed our queries and sorted them out so promptly) and everyone else that we have been in contact in. Thank you :)
Agent replied · 13 June 2024
Hi Catarina, This is a lovely review. Thanks for leaving us some feedback on here, we really appreciate it. Have a lovely day, Folio Marketing Team.
5/5
TrustpilotCharlie was very helpful
Charlie was very helpful when guiding us through the housing and agreement process. He ensured it went smooth and fast all whilst being very friendly and kind. He helped make the whole stress of finding a house and moving in very smooth!
5/5
TrustpilotReally great experience
Really great experience! Raidah Jooma made the whole process amazingly smooth to move into the new place!
5/5
TrustpilotFolio exemplifies top-tier property…
Folio exemplifies top-tier property management, effectively addressing all concerns in a timely manner. Special acknowledgment is due to Property Manager Agata Sungaila for her prompt dedication and fairness.
Agent replied · 29 October 2024
We are so pleased to hear of your positive experience with Agata and the Folio team!
5/5
TrustpilotInga was very polite and supportive
Gina was very polite and supportive. She guided us through the whole renting process. We had a amazing experience with her and Folio. Keep the good work going on.
5/5
TrustpilotRaidah
Raidah is really the biggest asset of Folio London - she’s been very helpful during the whole process and she is the person who is always ready to help and give a hand with anything needed. Very happy and impressed!
5/5
TrustpilotWesley Greaves was amazing and helped…
Wesley Greaves was amazing and helped us in a property we absolutely love!
Agent replied · 13 June 2024
Hi Anthony, Thanks ever so much for the review. We're pleased to hear that Wesley made this experience so positive for you. Have a lovely time in your new home :) Folio Marketing Team.
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