Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotResponsive hosts!
Had a great stay in one of Flex Living's apartments. Super responsive, Lamyae was incredible helpful when I needed help or had any queries. Highly recommended.
Tom · 13 May 2024
Agent replied · 15 June 2024
Dear Tom,Thank you for your fantastic review! We're thrilled to hear that you had a great stay in one of our Flex Living apartments.Lamyae will be delighted to know that she was able to assist you and make your stay even more enjoyable. Your recommendation means a lot to us.We look forward to welcoming you back in the future!Best regards,
★★★★★ 5/5
TrustpilotPleasant flat and customer service
Our stay at their Waterloo flat was really pleasant. While we had quite a few issues at the beginning of our stay, the customer service ensured they all got fixed in a timely manner. We would like to give a special thank you to Ayman, who personally made sure on multiple occasions that everything was in order.
Tam · 25 April 2024
★★★★★ 5/5
GoogleI contacted Flex Living because I was looking for a long term flat for my Business travel in London.
The flat provided all luxury and comfort needed.
The location in Chelsea with its vibrant surroundings and easy access to the best of London was important for me.
Thanks a lot for their customer service team as well!
Lara · 16 April 2024
★★★★★ 5/5
TrustpilotMy stay was quite pleasant
My stay was quite pleasant, the staff were helpful and it was pretty comfortable in general . I forgot some things behind cuz I was late for my flight but thankfully Mr Sofiane was there to collect them and send them to my family . Keep up the good work
Mary · 3 August 2024
★★★★★ 5/5
TrustpilotReally enjoyed my stay with flex living
Really enjoyed my stay with flex livingApartment was really clean and had all th facilitiesStaff is really cooperative and friendly specially Linda.Linda was very helpful and made sure yo deliver our keys before we reach the apartment. It was a wonderfull experience with my family. Will use there services again
Usman · 5 July 2024
★★★★★ 1/5
TrustpilotScare tactics
Leadership at this company use scare tactics and rely on no responses for getting their way. While it appears that you can book a place (with cancellation fees mind you), when you get there they offer you an upgrade which in my experience wasn't. They then hold your deposit for no reason.
Alexis · 13 January 2026
★★★★★ 5/5
TrustpilotThe location was great in Westkiensigton
The location was great. Close to the two underground station. Maryam was so helpful and very responsive.
Jad · 18 July 2024
Agent replied · 24 August 2024
Dear Jad,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the convenient location and proximity to the underground stations. Your satisfaction is very important to us, and we hope to welcome you back soon!The Flexliving Team ❤️,
★★★★★ 5/5
TrustpilotGood service.
The house was at a perfect location, near to bus stop, connections to tube. Assistance given for check in, extension of stay, cleaning services and check out was nicely done. All was smooth. Thank you for a good service. Maryam receives good mention. Thanks.
Marzaitul · 6 October 2024
★★★★★ 5/5
TrustpilotThe place was wonderful and very clean
The place was wonderful and very clean. Amel was very helpful and responsive. Sofiane also was very friendly and answered any questions I had. Very quit and peaceful neighborhood as well. I will definitely recommend this place to anyone who comes to Algiers for whether for business or pleasure:)
Salah · 30 June 2024
★★★★★ 5/5
TrustpilotSimple and hassle free
I've been using Flex Living for a year now, and am very happy with the service. Raouf and the team take care of pretty much everything, including basic maintenance which is very helpful. No more calls from tenants about blown lightbulbs etc, meaning I can get on with my life knowing the flat is occupied, looked after, and the rent is being paid on time.
Jethro · 10 July 2023
★★★★★ 5/5
TrustpilotGreat stay
Had a wonderful stay, and the host was exceptionally helpful and accommodating. Thank you Lamyae, you are the best!
Al · 19 May 2024
Agent replied · 15 June 2024
Dear AI G ❤️,Thank you so much for your glowing review! We're delighted to hear that you had a wonderful stay with us and that Lamyae went above and beyond to make your experience exceptional. We'll be sure to pass along your kind words to her.We're thrilled to have had the opportunity to host you, and we look forward to welcoming you back again soon!Best regards,
★★★★★ 5/5
TrustpilotAtmosphere apartments in draria…
Atmosphere apartments in draria Algiers. Were beautiful. Very clean and spacious. Had all the amenities you need in the home. Had a park right outside the apartments that was secure and great for the kids. We all enjoyed it, our host Sophian was very friendly and helpful.
Gemma · 17 July 2024
★★★★★ 5/5
TrustpilotThe apartment was cleaned thoroughly…
The apartment was cleaned thoroughly and everything was well prepared from the kitchen to the living room. Linda was really helpful as she always answered my questions almost instantly. Me and my family experience with the apartment was very comfortable and we all enjoyed our stay.
Khuê · 28 July 2024
★★★★★ 5/5
TrustpilotLokmane was very helpful
Lokmane was very helpful! He was able to answer all of our questions and made sure we had everything we needed in the apartment. Amazing service, definitely will be booking again!!The apartment was very clean, modern and equipped me with all the amenities.
Sarah · 13 September 2024
★★★★★ 5/5
TrustpilotGreat stay!
Our 20 days stay at their BnB at Bromley-by-Bow was great. Felt like home. Lamyae was helpful.
RA · 21 May 2024
Agent replied · 15 June 2024
Dear RA Rouf ❤️,Thank you for your wonderful review! We're thrilled to hear that your 20-day stay at our BnB in Bromley-by-Bow felt like home. It's great to know that Lamyae was helpful and made your stay even better.We hope to welcome you back soon!Best regards,
★★★★★ 5/5
TrustpilotGreat stay
Elza was very helpful. The house was clean and comfortable. The area is wonderful. We were travelling with small children and really enjoyed the residential and green areas nearby. The waterfront view was the cherry on top!
Azar · 11 November 2024
★★★★★ 5/5
TrustpilotExceptional apartments with exceptional…
Exceptional apartments with exceptional customer service. Would recommend for anyone looking for short term rental in Algiers.
Daouia · 26 August 2026
★★★★★ 5/5
TrustpilotThe whole process was very smooth and…
The whole process was very smooth and Maya was of big help in making sure we faced no issue checking in and out in the accommodation. It was clean, neat and better than expected.
Sondos · 6 December 2024
★★★★★ 5/5
TrustpilotSummer stay
I would like to thank Lokman who was very helpful and friendly! The appartement is very beautiful and good located. Just the procedure flexliving are a bit to complicated. Generally speaking very satisfied of my stay. Wish you a good continuation!
Mohamed · 27 July 2024
★★★★★ 5/5
TrustpilotHad a lovely stay thanks to Linda and…
Had a lovely stay thanks to Linda and Michael! The flat was very nice and well kept, it had everything needed. We were accommodated with air mattresses very swiftly. And were always able to contact about any issues. Thanks Linda ! (GB)
Majed · 8 July 2024
★★★★★ 1/5
TrustpilotDo not use this company
Do not use this company, they
fraudulently charged me for the security deposit because I raised issues with the property. The property I stayed in was not as shown in images and dirty, they did not like my feedback and therefore chose to charge me the £500 security deposit even though I left the property as found.
Lauren · 15 September 2025
★★★★★ 5/5
TrustpilotThanks to Lamyae for a wonderful stay…
Thanks to Lamyae for a wonderful stay with any problem quickly resolved :)
Tim · 9 May 2024
Agent replied · 15 June 2024
Dear Tim,Thank you for your kind words! We're delighted to hear that you had a wonderful stay and that Lamyae was able to quickly resolve any issues you encountered.Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience. We look forward to welcoming you back in the future!Best regards,
★★★★★ 1/5
TrustpilotTotal scam
Total scam! Their property at Strode Road was a mess. Horrible check in, bathrooms smelled of sewer. To top it all I was accused of causing damages to the property, which AirB&B concluded to be fraudulent. Terrible experience! Avoid at all cost
Sakeef · 1 July 2024
★★★★★ 4/5
TrustpilotThe location of the apartment was great…
The location of the apartment was great within walking distance to some attractions and a metro very close by. In a great area near spitalfield market. The beds were comfortable and the apartment modern. Issues with the apartment - some supplies not adequate (toilet paper for example and some kitchen utensils not available such as a spatula, and there were no extras such as salt and pepper). We contacted the host about the toilet paper but did not receive any more.
Stephanie · 2 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
