Trusted Agent profile · London
★★★★★
574 reviews across 1 platform
58 Turnham Green Terrace, London, W4 1QP
Fletchers's office in London, at 58 Turnham Green Terrace, is rated 4.9 out of 5 across 574 reviews on 1 platform, including 574 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGreat communication and speed of progress throughout the process. Emma is a pleasure to deal with, always very helpful and insightful.
Dear Monika, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Emma. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team
5/5
GoogleChloe has worked hard to find us the perfect flat and understands the local market. She has been very professional in her conduct.
Dear Morph, We really appreciate you taking the time to leave such lovely comments about Chloe. She will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asha
5/5
GoogleGreat estate agents - Astle in particular was helpful with all the communication pre signing agreement
5/5
GoogleAsad Naqvi was a fabulous agent alongside the Fletchers team, he had great communication with us tenants and aided a smooth and easy run for securing our home!
Dear Kiara, We appreciate you taking the time to leave a great review regarding your experience with Asad, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI found the whole process protracted and painful, but Ema and the team at Fletchers did their best to get us over the line! Phew!
Dear Sophie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ema. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThe team at Brook Green were Fast, super professional, listened to my needs and came up with solutions within 48 hours. Joshua was not only incredibly helpful but also patient. My experience of working with the team at Brook Green was fantastic and I would recommend them 100% Thank you to Christian and Joshua.
Dear Joel, We are really pleased to read your positive review regarding the service from our Brook Green Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleThe team at Brook Green were Fast, super professional, listened to my needs and came up with solutions within 48 hours. Joshua was not only incredibly helpful but also patient. My experience of working with the team at Brook Green was fantastic and I would recommend them 100% Thank you to Christian and Joshua.
Dear Joel, We are really pleased to read your positive review regarding the service from our Brook Green Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleOur letting agent Joshua has been such a great help and been there at each step to answer any questions and make the process as smooth and stress-free as possible for us which has been greatly appreciated.
Dear Madeleine, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleFletchers and specifically Joshua helped my flatmate and myself find a lovely two bed in Fulham. He was quick, efficient and extremely helpful throughout the whole process. We absolutely love our flat and have Joshua and the fletchers team to thank. I would recommend him and the fletchers team to anyone looking for accommodation!!
Dear Ben, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Sarah
5/5
GoogleFletchers were very helpful in helping us find our next property to rent in London. Narmin showed us a range of options within our requirements and we've had a very smooth process from viewings to signing our new flat in Shepherd's Bush. Thank you!
Dear Tristan, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Brook Green office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah
5/5
GoogleFantastic local estate agents with years of experience. Emanuele was great, not only achieving asking price but exceeding in a very difficult climate!
Dear Vicky, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI've just bought my first home through Fletchers. Buying a house is stressful, more so for first time buyers, however the service delivered by Fletchers was outstanding. Special kudos goes to Emanuele Fiorini, who was the main negotiator. She did a phenomenal job and I'm convinced that without her perseverance and resolve the whole process would have taken longer. If I decide to sell my property in the future I will definitely do it through Fletchers.
Dear Vasiliskrin, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleA very good and efficient experience thanks to all for there help will certainly recommend you and will use you again
Dear Patricia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asha
5/5
GoogleRenting through Fletchers was a genuine delight. As first time renters we were expecting to be overwhelmed by the process, but Anthony went above and beyond to ensure everything ran smoothly and that we were happy at every stage. Nothing was ever too much trouble, and I would thoroughly recommend using their service.
Dear Alice, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleJoshua was a great help in our search for a property. He’s without doubt the best lettings consultant I’ve contacted; he spent the time to understand our requirements meaning the properties actually viewed most closely met our needs. Wouldn’t hesitate to contact Joshua again when next looking for a property in this area.
Dear Danesh, We are really pleased to read your positive review regarding the service from our Brook Green Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Manager
5/5
GoogleMany thanks to all the team and especially Emma for her great job.
Thank you for leaving a 5 star Google review. Kind regards, Sarah ,Customer Relations Team
5/5
GoogleJacob and Jack were brilliant from start to finish on the sale of my property, I can not recommend them enough! Always available on the phone and proactive throughout the process, thanks for all your help guys.
Dear Hannah, Thank you for sharing your kind words about Jacob and Jack. Your comments are much appreciated by the Brook Green team. We wish you all the best going forward and look forward to assisting you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThese guys are fantastic. The process of viewing, getting the paper work done and moving in was super smooth! Special thanks to Joshua who helped us massively with our special requests such as removing furniture. Overall I don't think our experience could get any better. Thank you guys!PositiveResponsiveness, Professionalism
Dear Morteza, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleRenting through Fletchers was a genuine delight. As first time renters we were expecting to be overwhelmed by the process, but Anthony went above and beyond to ensure everything ran smoothly and that we were happy at every stage. Nothing was ever too much trouble, and I would thoroughly recommend using their service.
Dear Alice, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
5/5
GoogleNothing is too much trouble for the lettings team at Fletchers Brook Green. Joshua was especially helpful, and I would highly recommend him and his team to anyone looking to rent in the area.
Dear Kayley, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleExcellent service. Jack was professional and determined through the long drawn out process of selling my flat. Without him the deal no would have collapsed many times. Thank you Jack
Dear Julie, We really appreciate you taking the time to leave such lovely comments about Jack. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleI love Fletchers! Really supported through my flat purchase by Jack (special mention Liam) and highly recommend them. Thanks guys for all of your help guys!
Dear Jennifer, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleThese guys are fantastic. The process of viewing, getting the paper work done and moving in was super smooth! Special thanks to Joshua who helped us massively with our special requests such as removing furniture. Overall I don't think our experience could get any better. Thank you guys!
Dear Morteza, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleAstle and all the Fletchers has been professional and helped us to get the house that we wanted.
Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Brook Green office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
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