Fletchers London reviews

★★★★★ 5/5

Google

Fletchers, and in particular Ema Fiorini, were excellent in handling the sale of our flat. They were the third agent we’d tried to sell with and were quickly successful in getting us an offer, being very proactive in setting up viewings, but also in giving us feedback and trying to convert viewings to an offer. They were a pleasure to deal with throughout, with a positive, proactive and helpful approach to their clients.

Daniel · 17 October 2023

★★★★★ 1/5

Google

I have been dealing with fletchers for a while in search of a rental property. The agent i have been dealing with is Narmin. Myself and my husband went to view a property and made an offer straight away. I had to keep chasing for a response from the agency as they weren’t reaponding to any emails. I then finally heard back and all details were gone through. Again its was so difficult to get any contact with Narmin and ended up speaking with another person in the office who told me would come back to me but never did. I called again today and was told they tried calling me ( never did ) and that the property was gone. We are so disappointed with Fletchers and being dragged along when we could have been looking elsewhere.

Issa · 25 July 2025

★★★★★ 1/5

Trustpilot

I have been dealing with fletchers for…

I have been dealing with fletchers for a while in search of a rental property. The agent i have been dealing with is Narmin. Myself and my husband went to view a property and made an offer straight away. I had to keep chasing for a response from the agency as they weren’t reaponding to any emails. I then finally heard back and all details were gone through. Again its was so difficult to get any contact with Narmin and ended up speaking with another person in the office who told me would come back to me but never did. I called again today and was told they tried calling me ( never did ) and that the property was gone.

Issa · 25 July 2025

★★★★★ 5/5

Trustpilot

Tenancy Manager Chloe is exellent

Tenancy Manager Chloe is exellent, responsive and engaging. We really appreciate her professionalism and help with contracting.

Chelsea · 17 December 2025

★★★★★ 5/5

Google

So, Narmin has been absolutely exceptional. She has listened and understood my needs and she has an excellent knowledge of the local area and lettings market. Will definitely use Fletcher’s again!! 🍾 …

Tom · 11 July 2025

★★★★★ 5/5

Google

George was incredibly helpful and easily contactable for any queries I had whilst looking into moving properties, would highly recommend.

Michael · 15 November 2025

★★★★★ 5/5

Trustpilot

Reliable service

I have rented my flat out, using Fletchers Property Management for over 10 years and always have been impressed with the staff I have dealt with. They are helpful and efficient and my current property manager Bridget Kerin is excellent.

MS · 27 March 2025

★★★★★ 5/5

Trustpilot

Flecthers- would highly recommend

Just a quick note to say how wonderful it is when a lettings agent knows what to do and does it well. Thank you Vanessa Borroso, its always a pleasure and you make it so easy, kind regards

Anthony · 12 April 2025

★★★★★ 5/5

Google

Excellent service and very professional approach to every matter of business. Salah Jalal was excellent with his services and approaches and his colleagues Astle and Josh were very helpful too.

Nazar · 11 July 2025

★★★★★ 5/5

Google

George makes the whole rental process so seamless and I would recommend him to anyone. Thanks George

Liam · 15 November 2025

★★★★★ 5/5

Google

George is a top estate agent, went above and beyond and I couldn’t fault him

Ben · 15 November 2025

★★★★★ 5/5

Google

We would like to thank Jack and his team. They were well organised in showing the property to quite a number of potential buyers in a very short time frame. Jack was very proactive and persistent and his confidence in promoting the property was justified. Regretfully, due to economic pressure, we were compelled to accept an offer arranged through another agent. However, I would certainly recommend Fletchers and their sales team.

AnnMarie · 14 June 2023

★★★★★ 5/5

Trustpilot

I currently let my property out through…Fletchers Chiswick Lettings team

I currently let my property out through Fletchers Lettings in Chiswick and have found the staff to be very professional. I’m always informed of any issues that occur and they’re always happy to offer any help or advice. Aleksandra and her colleagues have been very helpful with they’re communication and keeping the flat in good order for the tenant.

Michael · 4 December 2025

★★★★★ 5/5

Google

Brilliant service from the easily the best lettings agency my partner and I have used. Emily has been the dream lettings consultant ready to help us with any queries we had. Moving deadlines so that we could submit our offer to the landlord, going above and beyond to help with referencing difficulties and easy to get a hold of whenever we needed some extra information about the flat. Emily always answered our calls with a kind and friendly manner. Genuinely caring and understanding, helping us at every stage of the lettings process which made moving a lot easier. Thank you so much for all of your help Emily!PositiveResponsiveness, Quality, Professionalism, Value

Oliver · 14 June 2022

★★★★★ 5/5

Google

Although Fletchers were not the chosen agent for the sale of my flat - I have been blown away by their support and level of care as and when I has questions and reached out. Selling a flat can be a stressful process and Jack has been super supportive in letting me know that he was there in case anything was needed. And he never tried to take my flat away from the current agents I was in. Thank you so much ! Barbara

Janya · 14 June 2022

★★★★★ 5/5

Google

I was extremely impressed with Fletchers Brook Green. Zarq instantly made me feel comfortable and was extremely professional throughout (which I have never found with estate agents). I will not only always recommend Zarq, but this is my go-to estate agent from now on.

Matt · 2 November 2024

★★★★★ 5/5

Trustpilot

Best Agent in London

I have been with Fletchers since 2011 and have been super happy with the my decision. They really take care of every need and ensure my tenants are well taken care of. I have absolute peace of mind that all regulations are followed and that the property is adequately maintained. I’ve had multiple property managers over the years and when they change it is seamless transition. However, been working with Bridget for a number of years and really hope she will continue to look after my property for more years to come.

BH · 28 March 2025

★★★★★ 5/5

Trustpilot

Happy Renters

This was the first time we've used Fletchers and from the beginning of the process they were helpful, friendly and on the ball. Our attentive agent Lily totally understood our needs and requirements for a rental property and found us the perfect place in no time, being transparent and communicative along the way. Just before we moved in our property manager Bailey gave us a welcome call with some useful information and helped get things sorted the first week with amazingly fast turnaround times. Would totally recommend.

Melissa · 25 March 2025

★★★★★ 5/5

Google

Fletchers helped me and my partner finding our first home together in no time. Our agent Gaetano didn't hesitate to answer any questions and concerns, even if that meant picking up the phone several times a day as I wanted to double and triple check things. I can only recommend working with Fletchers and especially Gaetano, who cares a lot about his clients and communicates very well.

Ena · 14 June 2023

★★★★★ 5/5

Google

The whole process of buying through Fletchers was extremely efficient and smooth. As a first time buyer the process can feel quite duanting however Herman was fantastic, very knowledgeble and always willing to answer any questions. I couldn’t recommened Herman enough if you are looking to buy a property in the area.

Umma · 14 May 2024

★★★★★ 5/5

Trustpilot

Great job from Fletchers Property…

Great job from Fletchers Property Management and a special thank you to Ted Turner, the Maintenance Specialist who dealt with the matter. Timely, clear and efficient. A big thank you!

Jean · 1 April 2025

★★★★★ 5/5

Google

We recently moved to the area and Emily was our estate agent. The efficiency in getting any queries for pre-moving in arranged and sorted was unreal and she made the entire process smooth and enjoyable. Made us feel at ease about our move to the area and found us a property that was perfect for our needs! Couldn’t recommend Fletchers and Emily’s service enough, it was a joy to work with them!PositiveResponsiveness, Quality, Professionalism, Value

Tyler · 14 June 2022

★★★★★ 5/5

Google

The entire experience with Fletchers Brook Green was very smooth and I’d like to say that I’d definitely recommend Fletchers to anybody who’s looking for a new home around West London. I would like to thank Emily Martin for being extremely professional, responsive and helpful throughout the whole process (from viewing to moving in). She constantly kept me updated and informed me about next steps and gave amazing recommendations to ensure every part of the process met the best standards.PositiveResponsiveness, Quality, Professionalism, Value

Anastasia · 26 August 2021

★★★★★ 5/5

Google

Overall I have had a very positive experience with Fletchers. Joshua was brilliant and really helped guide us through the process. The service has been great and we have experienced very quick response times to all our questions. There are however a couple of maintenance issues with the property but the team are working hard to resolve these for us. I would definitely recommend Fletchers, particularly to people who may be unfamiliar with the renting process and would like an extra helping hand guiding them through. Thank you Joshua for all your efforts in securing us the property!PositiveResponsiveness, Professionalism

Becky · 26 August 2021