Fletchers London reviews

★★★★★ 5/5

Trustpilot

Flecthers- would highly recommend

Just a quick note to say how wonderful it is when a lettings agent knows what to do and does it well. Thank you Vanessa Borroso, its always a pleasure and you make it so easy, kind regards

Anthony · 12 April 2025

★★★★★ 5/5

Google

Amy has been very respectful and hardworking

Chantal · 16 February 2026

★★★★★ 5/5

Google

I recently worked with Isabella Moore from this agency while searching for a rental property, and I’m very pleased with their service. From the start, they were attentive and genuinely listened to my family’s unique needs. Isabella was incredibly responsive and took the time to explain every step.

Ganbat · 5 November 2024

★★★★★ 5/5

Google

We recently secured our second rental property through Fletcher's Chiswick and worked with Yasmin this time. She was excellent and very effective at helping us secure the house we really wanted. She really understood what we were looking for and tailored her approach accordingly. We felt like we were in good hands and trusted her judgement and advice. Even after we moved in she was very helpful in sorting out administrative and other little matters that came up. Extremely happy with the service and will be using Fletcher's again in future!PositiveProfessionalism

Chandni · 27 August 2022

★★★★★ 5/5

Google

My experience with Fletchers has been very positive. They have been pretty quick in getting back to me and keep me up to date with the progress of my offer. I felt supported and they were happy to answer my questions. I found my new home thanks to them. I was able to make an offer and get a response on the same day, which was great. Special thanks to Yasmin who made herself available for me even in times when she was very busy.PositiveResponsiveness, Professionalism

Faye · 27 August 2022

★★★★★ 5/5

Google

I would just like to pass on my sincere thanks to Isabella for her amazing responsiveness and support in searching for accommodation. She really went above and beyond to accommodate our needs during a very difficult time and we are truly thankful. M&R

Michael · 19 December 2024

★★★★★ 5/5

Trustpilot

I currently let my property out through…Fletchers Chiswick Lettings team

I currently let my property out through Fletchers Lettings in Chiswick and have found the staff to be very professional. I’m always informed of any issues that occur and they’re always happy to offer any help or advice. Aleksandra and her colleagues have been very helpful with they’re communication and keeping the flat in good order for the tenant.

Michael · 4 December 2025

★★★★★ 5/5

Google

Two friends and I have been searching for a new place across SW London for months now and have met with some pretty unresponsive, unreliable and unprofessional estate agents during this time, the service and experience of dealing with Fletchers and in particular Beth Jeromson was the polar opposite of that. They responded within an hour, organised a viewing within an afternoon, stayed later than they needed to, to ensure our offer and needs were met. We are shortly about to move into the perfect spot in Chiswick and cannot thank them or recommend the estate agent enough. Top Class.PositiveResponsiveness, Quality, Professionalism, Value

Iain · 14 June 2022

★★★★★ 5/5

Google

A really nice experience with Fletcher agency. Specially with the property management that was always ready to sort every issues and easy to contact during my all tenancy. But a huge thanks goes definitely to Natalie Manin. She was absolutely a star to sort and manage a really difficult situation that happens during my tenancy showing a huge control of the situation, and a very professional behavior, even when the situation was stressful. Will never stop to say thanks to Natalie. You're my hero!PositiveProfessionalism

Roberto · 14 June 2022

★★★★★ 5/5

Google

We moved to London earlier this year and took a short term let to allow us to settle in. We have been working with Tina at Fletchers who is helping us find a longer term option. From the get go Tina has been extremely helpful and has really listened to what we are looking for. She regularly keeps us updated and is always very informative and flexible around our schedules. Nothing seems to be too much trouble for her and she has been relentless in her search to find us what we are looking for. I would highly recommend working with Tina.

Jennifer · 14 June 2022

★★★★★ 5/5

Google

Thanks so much to Lily at Fletchers Chiswick. She understood our requirements exactly and did not waste our time showing us inappropriate properties. She has been incredibly helpful keeping us in the loop of new properties coming up, was always caring and professional. I can thoroughly recommend Lily, it was a pleasure working with her.

Anna · 14 May 2024

★★★★★ 5/5

Google

I have had a fantastic experience with Fletchers. Lily was extremely friendly, helpful and responsive from day one. It can be quite daunting looking for a new place in London but Lily’s professionalism and kindness made the whole process so much easier (and quicker!) than I thought it was going to be - thank you.I would definitely recommend!

Hannah · 15 March 2024

★★★★★ 5/5

Google

I would like to thank Laily for finding a very nice flat for me and my partner. I visited a flat before this one and Laily took on board my feedback and contacted me only after she found something that met my expectations. Once I agrred the let, she has accompanied me through the whole process and made it a smooth experience. I would recommend her to anyone who wants to receive a 5 stars service. Thank you :)

Miloud · 14 June 2022

★★★★★ 5/5

Google

Daniella was really helpful and professional. She showed me a couple of properties and found us the right one to move into. She knew exactly what we were looking for after a short call and was able to get us a viewing quickly. Fletchers were easy to work with and we are very happy with the overall experience. Thank you to Daniella, Han & the team!

Charlotte · 19 March 2025

★★★★★ 5/5

Trustpilot

Best Agent in London

I have been with Fletchers since 2011 and have been super happy with the my decision. They really take care of every need and ensure my tenants are well taken care of. I have absolute peace of mind that all regulations are followed and that the property is adequately maintained. I’ve had multiple property managers over the years and when they change it is seamless transition. However, been working with Bridget for a number of years and really hope she will continue to look after my property for more years to come.

BH · 28 March 2025

★★★★★ 5/5

Trustpilot

Happy Renters

This was the first time we've used Fletchers and from the beginning of the process they were helpful, friendly and on the ball. Our attentive agent Lily totally understood our needs and requirements for a rental property and found us the perfect place in no time, being transparent and communicative along the way. Just before we moved in our property manager Bailey gave us a welcome call with some useful information and helped get things sorted the first week with amazingly fast turnaround times. Would totally recommend.

Melissa · 25 March 2025

★★★★★ 5/5

Google

Fletchers, especially Isabella have been so helpful in trying to find a new home for my partner and I. She listens to all our wants and aims to hit every single one at all the properties she has shown us

Libby · 20 November 2024

★★★★★ 5/5

Google

Natalie Manin is completely on the case from the word go and her colleague Tina Stres has just done a great job reletting our property at the asking price in less than a week on the market. I highly recommend Fletchers' Chiswick branch to landlords. Not only will Fletchers find you a good tenant, but they also provide excellent ongoing support and advice during the tenancy.

James · 14 June 2023

★★★★★ 5/5

Trustpilot

Great job from Fletchers Property…

Great job from Fletchers Property Management and a special thank you to Ted Turner, the Maintenance Specialist who dealt with the matter. Timely, clear and efficient. A big thank you!

Jean · 1 April 2025

★★★★★ 5/5

Google

Isabella has been most helpful in the lead up to our tenancy. She made the process very smooth and it has been a very pleasant experience dealing with Isabella especially.

Niamh · 31 March 2025

★★★★★ 5/5

Google

Erica and her diligent team let my property in Chiswick. They are honest, helpful, and knowledgeable about the rental market. They make the whole process of letting easy because the are always available, approachable and pragmatic which minimises the stress usually associated with letting a property.

Charmaine · 16 February 2026

★★★★★ 5/5

Google

Lara was amazing, helped me and my partner find the right property for us at a price we could afford, went above and beyond to make sure we got the deal we wanted, she’s stayed available to us every step of the way and helped us with any queries to get our contract signed and sorted, thankyou Lara.

Daniel · 16 December 2023

★★★★★ 5/5

Google

Hannah at Fletchers was brilliant. She was proactive, really knowledgeable about the market and was reassuring and professional and most importantly, understood my taste and very quickly. I will be requesting Hannah for my next search. Thanks so much.

Rebecca · 9 April 2026

★★★★★ 5/5

Google

Searching for and finding the right property for you can be stressful and frustrating at times. But I have to say that Fletchers were amazing to deal with. Beth Jeromson was an absolute star - I don't know how she put up with me and my fussy taste! But she was always so patient and within a couple of viewings, having got to know me and what I was really looking for, she wasted no time in sharing only those properties that I'd seriously consider & found the most perfect apartment for me in the end. I love it! Thank you, Beth! :)PositiveResponsiveness, Professionalism

Rachel · 27 August 2021