Trusted Agent profile · London
★★★★★
1,223 reviews across 2 platforms
21 Battersea Square, London, SW11 3RA
First Union's office in London, at 21 Battersea Square, is rated 4.3 out of 5 across 1,223 reviews on two platforms, including 146 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience
Great experience, great viewing and service. Sales advisor was on time and very polite, thank you Mr Dos Santos
Dear Tashan,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat experience with the Woodford…
Great experience with the Woodford office. Annie and Filiberto made everything easy.
5/5
TrustpilotAlex has been very responsive and…
Alex has been very responsive and attentive to details. Great company to use, recommended!!!
5/5
TrustpilotHelpfull and got me a place in this compatitive market
Friendly, Helpfull and got me a place in this compatitive market. Good frequent calls with updates/ requests for information.
Thank you again for taking the time to let us know how we did. We hope you have a great day! Many thanks, Customer Care Team
5/5
TrustpilotMolly was great
Molly was great - super helpful, not pushy and quick with responses.
5/5
GoogleGreat experience with the team at First Union - we had a tricky sale and they navigated us all through it well - thank you!
Thank You Stephen. It is very much appreciated.
5/5
TrustpilotWe had Zudi doing the bathroom work
We had Zudi doing the bathroom work. He did a really good job and is being very friendly and helpful. I’m very happy with the job he has done.
5/5
TrustpilotMagda from accounts is always so…
Magda from accounts is always so helpful! Thank you Magda!
5/5
TrustpilotGreat company
Great company , Magda is amazing from accounts, always helpful
5/5
TrustpilotGrazyna Kotarba has been fast and…
Grazyna Kotarba has been fast and efficient with all enquiries
5/5
TrustpilotJade Pope is an excellent agent!
This agency and its all members were polite and our moving process was so easy! Thank you so much!
Dear Abdirimova,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat service
Great service. Mia Walcott-McCormick was my agent and was very efficient and was always on hand for any enquiry I had and stored my contract out without any hiccups.
Dear Lee,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotAccounts department have been very…
Accounts department have been very helpful managing my let property. THank you Yuliya
5/5
TrustpilotHelene Tyler
I would like to write this review regarding Ms Helene Tyler who served me for many years managing my property so well.When ever I have any query regarding Accounts or other management problems I always get help from Helene as she acts promptly and resolve the issue professionally. I have no words to praise her work. She is excellent.Ms P.SILVA
5/5
TrustpilotPleased with the service
I was very pleased with the service Annie and Filiberto of Woodford Green branch provided us. We were able to find a very good profile long term tenant in no time . Annie and Filiberto dealt with all the logistics and we had open and smooth communication. Thank you to both of them.
3/5
TrustpilotI have been in business with Spencer’s…
I have been in business with Spencer’s property services for 21 years. HELENE TYLER the accounts officer has served me for many years. She is an excellent accountant. There had been times that she resolved issues even it is not relevant to her department. She is hard working and very reliable staff .She is excellent.Ms SILVA
5/5
TrustpilotSamuel was so helpful and really went…
Samuel was so helpful and really went the extra mile!
5/5
TrustpilotAlex is a star!
Would highly recommend Alex! Extremely efficient, and always happy to help.
5/5
TrustpilotThe service you need.
I have enjoyed a supportive, friendly relationship with Spyridon, Kristian and the lovely Tembi. They have been as helpful as possible and I have been able to communicate on a much better level than some of your last employees. They return calls when necessary, which is most appreciated. They are in my opinion an asset to your company.Maxine Fisher
5/5
TrustpilotGreat agents !
I’ve used these guys for so many years now (at least 10?!?) I’m a landlord of 3 properties in the area and I have always found them professional , reliable consistent and honest !!! Not the words you might normally associate with all estate agents … I would definitely recommend them !
5/5
TrustpilotCharlene was a great help to me during…
Charlene was a great help to me during my renewal.
5/5
TrustpilotFantastic company - special thanks to Densel
Fantastic company. If you want the sale of your property to go smoothly, I cannot recommend them enough. Ask for Densel, this young lad went above and beyond to assist not only myself, but my friends who recommended this place to me in the first place.
5/5
TrustpilotSam was helpful and punctual
Sam was helpful and punctual. It’s recommend him.
5/5
TrustpilotGrazyna from accounts has not been…
Grazyna from accounts has not been dealing with my property for long, but I can confidently say that she is the most helpful and knowledgeable person. She patiently explained me how nrl scheme works and gave me step by step instructions. She knows answer to every question and her customer service is the best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
First Union London won ESTAS awards in one year, most recently 2022.
ESTAS winner in one year: 2022.
ESTAS awards by year, 20222022 1 Gold, 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. First Union Battersea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. First Union Battersea won Gold for Lettings (Landlords) in London (South) and Silver for Lettings (Tenants) in London (South) at the ESTAS 2022 awards, and 1 other industry award since 2022.
