Trusted Agent profile · London
★★★★★
1,223 reviews across 2 platforms
21 Battersea Square, London, SW11 3RA
First Union's office in London, at 21 Battersea Square, is rated 4.3 out of 5 across 1,223 reviews on two platforms, including 146 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotA very big thank you to Sean Hewitt
I have been working with Sean Hewitt for over 20 years and can honestly say that he has always been prompt, reliable, helpful and informative and has a sensible, positive "can do" approach to letting and selling my properties. I moved to Australia in 2004 and Sean has played a very significant part in making my long distance role achievable.
5/5
TrustpilotSean and his team are very helpful &…
Sean and his team are very helpful & professional a great company.
5/5
TrustpilotGood service!
The team have always been very attentive and come back to any issues quickly! Would recommend.
Dear RyanCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotThank you Helene in the Accounts…
Thank you Helene in the Accounts department for being so helpful and professional. A pleasure to deal with
5/5
TrustpilotVery good experience
Very good experience, no issues.Charlene Marin was very thorough and amazingly patient with my renewal . Thank you!
5/5
TrustpilotExtremely professional and personal…
Extremely professional and personal service, thank you Ieva Sarkovska for a fast, efficient and painless resolution to issues.
5/5
TrustpilotGood Service
We are happy with their service, Spyros has been really helpful managing our renewals.
5/5
TrustpilotHighly, highly recommended!
Alexandra Galla is thorough and knowledgeable. Thank you for all your help and support.
5/5
TrustpilotSean Hewitt was professional and…
Sean Hewitt was professional and friendly; experienced and very helpful. Highly recommend!
4/5
TrustpilotThe service is prompt and efficient
The service is prompt and efficient. The only slight inconvenience is that at times there seems to be a fast turnover of staff and I lose track of who is dealing with my property. On the other hand this reflects the fact that most of the time they get on with managing the flat reliably so I have little need to contact them! Thank you.
5/5
TrustpilotSean was really helpful from start to…
Sean was really helpful from start to finish. Thanks 😊
5/5
TrustpilotSpyros has been very professional and…
Spyros has been very professional and helpful to manage our AST renewal process.
5/5
TrustpilotDealt with Helene in accounts very…
Dealt with Helene in accounts very helpful and understanding during a difficult time
5/5
TrustpilotGreat service
Great service. Lara was my agent and was very efficient, always help me with any question.
5/5
TrustpilotKurmanjan Omurzhakova
Kurmanjan Omurzhakova is my very efficient accounts manager and I'm extremely satisfied with her service. AM
5/5
Trustpilotthey got stuff done quick
they got stuff done quick, easy to reach, and everything was in good order. salman was friendly to work with
Dear JoeWe are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
5/5
TrustpilotAn absolutely well organised and…
An absolutely well organised and structured agency and easy communication. Tom Newman as my agent was always polite and took time for my concerns. I can recommend him to anyone and have never had such a great agent before.
5/5
TrustpilotSmooth Process Start to finish!
Sanyah was super helpful, very friendly and very efficient. Smooth process start to finish.
5/5
TrustpilotVery helpful
Very helpful, Tom Alsopp was very helpful and efficient over the phone.
5/5
TrustpilotProfessional
Professional, no nonsense Estate agents.Great promt service handling the sale of my houseI would definitely use them again
Dear Paul,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotI have had a great experience with…
I have had a great experience with portico, special thanks to Saeeda.
5/5
TrustpilotVery Good service
Very Good service. Gina is very friendly and reliable. Would definitely recommend using this service.
5/5
TrustpilotSamantha was extremely professional and…
Samantha was extremely professional and reliable, everything was done in a timely manner. Highly recommend!
4/5
TrustpilotVery Happy with the Service
They manage 8 properties for me. Very good service Marc Macilveney is excellent. Reliable and responsive.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
First Union London won ESTAS awards in one year, most recently 2022.
ESTAS winner in one year: 2022.
ESTAS awards by year, 20222022 1 Gold, 1 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. First Union Battersea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. First Union Battersea won Gold for Lettings (Landlords) in London (South) and Silver for Lettings (Tenants) in London (South) at the ESTAS 2022 awards, and 1 other industry award since 2022.
