Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic service & very professional, I would always go back to you!!! Amazing team, I especially enjoyed dealing with Shannon Steadman, Laarni Deasley & Jakob Zima!!!
Friedmans · 29 July 2022
Agent replied
Dear Friedmans, We are delighted that you enjoyed working with the team. Thank you for the review. Kind regards Laarni (Sales) Felicity J Lord, Stoke Newington
★★★★★ 4/5
GoogleCompetitive rates, very personable agents who apply themselves to get the best for your property.
Chris and Rob found us great tenants very quickly, having clearly thought about how to market the property.
A job well done.
Quiller · 29 July 2020
Agent replied
Hi Quiller, we are very happy to have provided you with such a positive experience! Please feel free to pass on our services to anyone you know who require any assistance.
★★★★★ 5/5
GoogleI had a really efficient and smooth experience. Yuge, in particular is a great communicator and really listened to what i was looking for. Would recommend for sure.
Laura · 17 April 2022
Agent replied
Dear Laura, Thank you for such a wonderful review. Kindest regards Laarni (Sales) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleAdam has given Excellent service . Absolutely professional. We experienced first time attention and very informative. Marvellous service ! Really satisfied with his service !
Stephanie · 15 August 2022
Agent replied
Dear Stephanie, Thank you very much for your wonderful review. We are so pleased to hear that you had a great experience working with Adam. Kind Regards, Annabel (Lettings) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleI had a fantastic experience with this agency, I was looking to rent and a lady called Zee really helped me in my search, she recommended properties which matched perfectly to my criteria, I would highly recommend this company.
Wiljieh · 29 July 2019
Agent replied
Dear Wiljieh,
Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleWe have put our house on the market with FJL in Stoke Newington and have had fantastic service from both Jakub and Charlie. Really professional and lovely to deal with. Would recommend to anyone.
Sarah · 12 January 2021
Agent replied
Dear Sarah, Thank you for your great feedback. Kindest regards Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleFJL acted as the estate agent when I bought a property, and I found them to be really lovely staff, always keen to help. They were also kind and fair, in what can be a highly emotive experience!
Mellis · 29 July 2019
Agent replied
Dear Mellis, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating! Regards Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleFelicity J Lord's inspection of my brother's flat was fantastic. They fixed what could be immediately fixed, advised on maintenance and will attend quickly to what could not be immediately fixed. Also very patient and amiable and accommodating.
Amber · 29 July 2019
Agent replied
Dear Miss Marks, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thank you again for your star rating! Regards Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleKudos to Ilya at ferlicity J lord for an absolute wonderful service. He was really helpful and professional and guided me all the way through my move.
Wishing him all the best in the future.
M. Klein
Moishe · 18 November 2019
Agent replied
Dear Moishe, Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for your star rating! Regards Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleThe team at FJL were on top of the house sale process, and helped reduce stress as we moved through the all the steps. Thank you
Tim · 17 April 2022
Agent replied
Dear Tom, We are delighted that you enjoyed your experience with us. Thank you for the lovely review. Kind regards Laarni (Sales) Stoke Newington Felicity J Lord
★★★★★ 5/5
GoogleWe brought our new home through FLJ. They were very efficient in our enquires, and helped negotiate our offer and achieved an affordable price for us. I wouldn't hesitate is recommending them when purchasing in this area.
Richard · 29 July 2019
Agent replied
Dear Mr Robson, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thanks again for the recommendation, and have an amazing day!
★★★★★ 5/5
GoogleI worked primarily with Laarni on the purchase of my first home. She was really supportive through the whole process, guiding me through difficult obstacles and always picking up the phone to answer questions and provide support
Mark · 29 July 2019
Agent replied
Thank you for your positive comments Mark, I will ensure that Laarni and the sales team are notified. We do hope we can be of assistance in the future.
★★★★★ 5/5
GoogleWe sold our house through FLJ and we found Laarni, Ranjit and Neelay to be very friendly and efficient. It was their enthusiasm that initially convinced us to choose the company and we're glad we did.
Jonathan · 29 July 2019
Agent replied
Dear Mr Bygrave,
Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.
Felicity J Lord Stoke Newington estate agents
★★★★★ 5/5
GoogleI'm a tenant with Felicity J Lords Stoke Newington and they're always had been really professional and great service all the time. Every single issue we had at home, they quickly help us to solve it.
Felip · 29 July 2019
Agent replied
Felip, thank you for your kind words and this wonderful review! We wish you every happiness in your home.
★★★★★ 5/5
GoogleIt was a pleasure to work with Jakob Zima (at Felicity J Lord) during my property hunt! He was professional, efficient and friendly.
Kim · 16 June 2022
Agent replied
Dear Kim, We are so happy that you enjoyed working with Jakob. Kindest regards Laarni (Sales) Felicity J Lord Stoke Newington
★★★★★ 5/5
Googlevivian was a great help and made my experience way easier and enjoyable
Vashti · 30 May 2023
Agent replied · 26 August 2023
Dear Vashti,
Thank you so much for taking the time to leave a lovely review, it's so nice to hear your kind comments.
Kind regards Lakhan (Lettings) Felicity J Lord Stoke Newington
★★★★★ 1/5
GoogleReally terrible company. Say one thing and mean another, none of the workers no what they are talking about. Plus they never really pick up the phone. Also, they charge fee after pointless fee.
Kathryn · 29 July 2019
Agent replied
Dear G Kreenr,
We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. Please could you forward the full details to help@fjlord.co.uk.
Regards
Ross
★★★★★ 5/5
GoogleI received an excellent service from the first meeting through to the sale. I looked at a number of different options from local and online estate agents and am happy I chose Felicity Lord
Ian · 29 July 2019
Agent replied
Dear Mr Baker, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Stoke Newington estate agents
★★★★★ 5/5
GoogleThe team was extremely helpful, responsive and efficient in facilitating the sale from start to finish every bit of the way! Thank you!
Yael · 13 March 2022
Agent replied
Dear Yael, Thank you for such a lovely review. We're glad you enjoyed working with us. Kindest regards Laarni (Sales) Felicity J Lord Stoke Newington
★★★★★ 5/5
GoogleVery professional & approachable with an excellent knowledge of the local area
Clive · 30 April 2023
Agent replied · 26 August 2023
Dear Clive, Thank you for your lovely review, We are delighted that you enjoyed working with us. We look forward to helping you in the future. Kind regards Laarni (Sales) Felicity J Lord, Stoke Newington
★★★★★ 5/5
GoogleRobert from lettings was amazing to deal with he was very knowledgable and proactive, gave amazing advice specially the situation I was in with my previous agent.
Looking forward to your continued support.
Oya · 30 July 2019
Agent replied
Many thanks for your kind words. I'm glad the advice has been useful, and I look forward to building on our business relationship together in Stoke Newington in the near future. Best Regards, Philip Holland Lettings Branch Partner
★★★★★ 4/5
GoogleReally kind and personal service. They've gone out of their way to accomodate our needs in finding the right home and have kept us informed in the process.
Very pleased.
Nadine · 29 July 2020
Agent replied
Thank you for taking the time to provide such positive feedback Nadine. It will mean a great deal to the team at Stokey. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details, we would love to help. Enjoy your new home!
★★★★★ 1/5
GoogleLooks polished on the outside, but totaly incompetent. There are much more professional and cheaper agencies on the same street, use them.Three branch managers within the last year. Landlords and tenants beware!
Net · 29 July 2019
Agent replied
Hi there,
We're very sorry to hear about the poor experience you've had with our Stoke Newington branch. Please email in to help@fjlord.co.uk so we can investigate further into your poor experience.
Regards
Ross
★★★★★ 5/5
GoogleWe had a lovely showing for a maisonette on Foulden Road by a very friendly and helpful agent, Yuge.
Matthew · 17 May 2022
Agent replied
Dear Matthew, We are pleased that you enjoyed your viewing with Yuge. Kindest regards Laarni (Sales) Felicity J Lord Stoke Newington
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