Trusted Agent profile · London
★★★★★
861 reviews across 2 platforms
313 Upper Street, London, N1 2XQ
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 313 Upper Street, is rated 4.7 out of 5 across 861 reviews on two platforms, including 860 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThe staff at Felicity J Lord are very professional. Emanuele was great - punctual, reliable, patient and very knowledgeable. I highly recommend speaking to him if you are looking to buy. Thank you!
Dear Hina, Thank you ever so much for your kind review. Emanuele will be really happy to read this. We are glad you have enjoyed your experience with us. Kind regards, FJL Islington (Sales team)
5/5
GoogleI had a really great experience dealing with Anna at Felicity J. Lord agents - she was super helpful, gave us great advice, was responsive and represented everything you could hope for in a letting agency! Which is especially impressive considering some of the others I've had to work with in the past.PositiveQuality
Thank you very much for your kind words. I know it means a lot to Anna and to the residential lettings team
5/5
GoogleReece May was a pleasure to work with, efficient, proactive and excellant communication. Tracey
Thank you Tracey! Thank you for taking the time to leave a review, your feedback is invaluable to us. Reece will be thrilled to hear about your feedback!
5/5
GoogleI cannot express enough how exceptional Luciano and Soulla from Felicity J Lord have been in helping me with my real estate needs. From the moment I phoned their office, I felt valued. Luciano and Soulla's expertise and dedication to their job is truly remarkable. They went above and beyond to understand my requirements and tirelessly sought to help me where required. What sets Luciano and Soulla apart is their genuine care. They really took the time to listen to my concerns, answer all my questions, and made me feel at ease during what can be a stressful time. Their patience, professionalism, and attention to detail are second to none and I thoroughly recommend Felicity J lord as estate agents because of my interactions with them!
Dear Riaz, We really appreciate you taking the time to leave a review. It means a lot to the team and us all. Always looking forward to working with you. Kindest regards, FJL Islington PM
5/5
GoogleFelicity J. Lord have provided a great experience during my property search. I’d like to give particular thanks to Robert Jermain who has been incredibly helpful during the process and is quick to respond to any queries. Would highly recommend!
Thank you for your kind words about Rob and the Felicity J Lord sales team
5/5
GoogleAli, Jennifer and the team were able to find a great home for myself and a friend at a very competitive time in the market. I would recommend this agency to someone who's looking for a timely response to their queries and a nice team to support them.
Thank you for your kind words about Ali and the residential lettings team
5/5
GoogleMy partner and I decided to sell our flat with FJL. Paul Zaad has been excellent consultant by far. He has been following up and replied even late evenings. We had tough time past two weeks to get our completion but paul and his follow ups made it work. I would highly recommend. Kate
Hi Kate Jks, It is always good to hear a happy clients feedback. We are thanking you for your kind works. Our residential sales team are always here for you. Wishing you a very best of luck.
5/5
GoogleRecently had the pleasure of working with Ali to resolve an issue with the property they manage for me. Ali was responsive, polite and true to his word. I really appreciated the time and effort Ali spent on the matter for me.
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleRobert knows exactly the type of property I’m looking for and gets the viewings in the diary promptly. Robert is professional polite and helpful when it comes to signposting for services. Excellent service he is a credit to his organisation. Well done and thank you Robert!
Thank you for your kind words about Robert and the team
5/5
GoogleProfessional, reliable, and truly committed to finding the perfect property. Thanks Hazal!
Hi Francesca, Thank you for your kind words, I am very pleased to have assisted with your property search! Hazal Genc, RSC
5/5
GoogleLuigi Mastrominico was fantastic - super responsive and really helped me secure the flat effeciently! THANKS SO MUCH
Hi Sasha, Thank you for your lovely 5* review! Luigi will be very happy to read this and I am sure he is as happy as you for securing you your new home! Kind Regards, Faisal Hussain Branch Manager (Lettings)
5/5
GoogleFreddy Ludwig is very nice and professional，he took me to the flat I asked and introduced the building，he helped me a lot, I will go to home again and recommend him to my friend who want to rent a house in London.
Thank you for your kind words about Freddy and the Felicity J Lord lettings team
5/5
GoogleReally friendly service! Ruslan was very kind! Look forward to buying my first home with him.
Hi Gracie, Thank you for your kind words, It was a pleasure to have assisted you with your property search. Many Thanks, Ruslan Damaschin Residential Sales Consultant
5/5
GoogleAli and the team were easy to communicate with, responsive and here to answer queries. The renting process and all the necessary information were clearly listed and described. Ali and the team were helpful from the first viewing till the full settlement in the rented property.
Thank you for your kind for words about Ali and the residential lettings team
5/5
GoogleExtremely professional service offered by FJL Islington for our most recent move to a new rental property. Anna Gazzaniga was very helpful and prompt with replying to any of our messages, and the whole process was handled and easily tracked through an online portal. Couldn’t recommend her enough ⭐️PositiveResponsiveness, Quality, Professionalism
Dear Sophie, Thank you so much for your lovely feedback. I know Anna and the Residential Lettings team really appreciate it.
5/5
GoogleGuy Williamson and his team were enormously helpful throughout our sale, making sure negotiations stayed on track and were concluded as quickly as possible, providing a really helpful indirect line of communication with the buyers. We chose Felicity J Lord as they seemed to be knowledgeable and represent our interests while being straightforward, personable but never pushy.
Thank you Tessa, it was a pleasure and we all wish you all the best
5/5
GoogleRobert Jermain has been really helpful throughout the process of us looking for our first home. He is really responsive, always works with us to find something that is right for us, and goes out of his way to accommodate viewings. Highly recommend and thanks Robert!
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord, it will mean a great deal to the team.
5/5
GoogleEmre from Felicity J Lord in Upper Street has been a phenomenal agent. He is very sincere and trustworthy when he gives his opinion on the market and value of the properties. He has always been available and many times accommodated timing of viewings depending on my schedule. He is an agent you can rely on
Thank you Umberto, It was a pleasure working with you, I am happy to hear that you have had a positive experience with me. I hope to work with you again in the near future. All the best.
5/5
GoogleGreat experience. Emanuele has been an excellent point of contact throughout, always extremely communicative, friendly and professional. As first-time buyers we really appreciated having someone we feel we can really trust.
Dear Mike, Thank you ever so much for your kind review. Emanuele really appreciates this and we are glad you have enjoyed your experience with us. Kind regards, FJL Islington (Sales team)
5/5
GoogleGreat reception and wxplanations- very welcoming super polite!!!
Hi Nightingale, We are glad you had a good experience dealing with Hazal and our sales team! … More
5/5
GoogleAfter looking around the rental market for a while, FJL Estate Agents were a breath of fresh air. Freddy Ludwig was very quick to reply, attentive and went the extra mile to make the process easier for us. Highly recommended!
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help
5/5
GoogleMy partner and I recently bought our house in London Fields with Lenny O'Shea as the agent. …
Dear David, Thank you so much for taking the time to provide me with your feedback. It has … More
2/5
GoogleI would think twice about getting these guys to manage your property. I don't like to write bad reviews. But I was left with no choice. They keep on taking extra charges. I then have to spend weeks sending emails and making calls, before I get the money back. The contractors they use are really expensive. They charge 2/3x the open market rate.NegativeQuality, Value
Hi Vineet, Thanks for your review of Celine and our Residential Lettings Team.
5/5
GoogleA really nice agency to work with. Vivien has been amazingly helpful, quick and friendly. Would highly recommend.
Hello Alannah, Thank you for your lovely review, Vivien will be very pleased to see this was left for her. Thank you for the recommendation and I hope we can assist you further. Many thanks Faisal Hussain Branch Manager (Lettings)
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