Trusted Agent profile · London
★★★★★
861 reviews across 2 platforms
313 Upper Street, London, N1 2XQ
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 313 Upper Street, is rated 4.7 out of 5 across 861 reviews on two platforms, including 860 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMr Emanuele Pacella has consistently shown to be very professional, helpful, and courteous in dealing with my property search so far. Keep up the good work !
Hello Elena, Thank you so much for taking the time to leave a review, Emanuele will be very happy to read this. Always here to help should you need anything else in the future. Many thanks, FJL Sales Islington.
5/5
GoogleHad the pleasure of speaking to Omer Chughtai, he was very professional and took the time to explain everything clearly. Definitely will recommend their services.
Dear Anam, We really appreciate you taking the time to leave a review. Omer will be very happy to read this. We are always looking forward to working with you. Kindest regards, FJL Islington PM
5/5
GoogleI’m finding dealing with Felicity J Lord a breeze and Eli in particular has been such a great person to do business with. He’s been honest and forthcoming and very easy to spend time with when viewing multiple properties. Thanks!PositiveResponsiveness, Quality, Professionalism
Thank you for your kind words about Eli and the residential sales team
5/5
GoogleWe had a great experience working with Reece May!
Hello Naz! We really appreciated your kind feedback. I'll be sure to let Reece know! He will be over the moon!
5/5
GoogleReally positive experience with Rusland from Felicity J Lord Islington. Great customer service!
Hi Matthew, Thank you for your kind words, It was a pleasure to have assisted you with your property search. Many Thanks, Ruslan Damaschin RSC.
5/5
GoogleOne of the most professional agencies I know. The agent I dealt with, Robert, was very professional, punctual and knew every detail about the property. He shared useful information / tips with me and supported me and my husband throughout this process.
Thank you for your kind words about Robert and the team.
5/5
GoogleHad the pleasure of working with Luciano, he was amazing and helped me out with all my enquiries and questions. Made a stressful process a pleasurable one.
Good morning Khaldun, Thank you so much for taking the time to leave a review for Luciano. Always here to help should you need anything else in the future. Many thanks, FJL PM Islington.
5/5
GoogleI have worked with one of their agents, Anna while renting my new room in London and she was professional, responsive and helpful throughout the whole process. She answered all my questions and provided me with all the information I needed which I appreciate in current environment. Highly suggested!
Dear Serdar, Thank you very much for your feedback of our Residential Lettings Team. I know it will mean the world to them and to Anna personally
5/5
GoogleDealt mainly with James, always professional and provided a good service. Had delays at my end with my purchase but they managed to keep the buyer interested. Definitely one of the better estate agents in the area.
Thankyou for your kind words about James and the Residential sales team.
5/5
GoogleHad a really good experience with Rob Jermain - he is one of the few agents who was very open and didn't push me at any point in the process. Would certainly work with him again!
Thank you for your kind words about Rob and the residential sales team.
5/5
GoogleWe found Eralda extremely helpful in all aspects of the purchase. She was most attentive and diligent. A joy to see properties with!!
Hello Matt, Thank you so much for taking the time to leave a review, Eralda will be very happy to read this. Always here to help should you need anything else in the future. Many thanks, FJL Sales Islington.
5/5
GoogleI had the best experience with Felicity J lord Islington. I rented my room before arriving in London and they made everything possible and easy for me to rent. Very helpful and professional. I highly recommend this agency and all its agents.
Thank you for your kind for words about Ali and the residential lettings team
5/5
GoogleHad a great viewing yesterday with Eli as we look to find our first home. He was both informative and considerate during the viewing and we look forward to viewing more with him should other homes become available that meet our search.
Thank you for your kind words about Eli and the residential sales team
5/5
GoogleRhea was brilliant. She really took the time to listen to what we needed from a property which is something that I hadn't experienced with other letting agents. Would highly recommend her if you're looking for your perfect pad.
5/5
GoogleFas and Vivien have been exceptional in turning around an offer into a moving in date within 3 days!
Dear Gar, We really appreciate you taking the time to leave a review. Faisal and Vivien will be very happy to read this. We are always looking forward to working with you. Kindest regards, FJL Islington Lettings
5/5
GoogleWe had a wonderful experience with Felicity J. Lord Estate Agents, due to Adrian's amazing and timely service & communication. He was fantastic, understanding, answered all our queries and was all around really lovely!
Thank you for your kind words about Adrian and the Felicity J Lord team Lettings Team.
4/5
GoogleOne of the few agents who was accomodating of me working and not being able to do viewings a bit later in the evenings which I appreciated. Thanks for also keeping me updated with all the new stock
Thank you for your kind words about James and the Felicity J Lord team
5/5
GoogleGreat service, very helpful, honest and efficient. Would recommend :)
Thank you for taking the time to leave a review, your feedback is invaluable to us!
5/5
GoogleJust wanted to give a quick thanks to luciano, very attentive and professional made my experience so easy, hassle free and enjoyable. Great professional!
Good morning George, Thank you so much for taking the time to leave a review for Luciano. Always here to help should you need anything else in the future. Many thanks, FJL PM Islington.
5/5
GoogleVery helpful and informative team. I spoke with Luciano this week he was able to me with my query. Very polite and friendly.
Dear Charlie, We really appreciate you taking the time to leave a review. It will mean a lot to Luciano. We are always looking forward to working with you. Kindest regards, FJL Islington PM
5/5
GoogleLuciano B did everything he could to get the issue with the property that I rent addressed as quickly as he could - well done!
Hello Mike, Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings. Looking forward to continue working with you. The FJL Team.
5/5
GoogleI have very good experience with Felicity J Lord lettings and especially with the organisation and support provided by Jennifer Offiah who did a great job with sorting any small problems, answering quick and good questions and proved a high degree of competency. Can just recommend to anyone.
Thank you for taking the time to provide such positive feedback, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleMy entire experience with Anna from Felicity J Lord was superb. Her service was very friendly, professional and prompt, she couldn’t have made my moving process any easier. I would highly recommend her and the firm! Thank you very much ☺️PositiveResponsiveness, Quality, Professionalism
Thank you for your kind words about Anna. They mean the world to her and the residential lettings team
5/5
GoogleAli did a great job showing us a beautiful flat in Islington, he talked us through all our questions and concerns, and even coordinated with the landlord to make sure our needs were heard. Would highly recommend!
Thank you for your kind words about Ali and the residential lettings team
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