Trusted Agent profile · London
★★★★★
861 reviews across 2 platforms
313 Upper Street, London, N1 2XQ
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 313 Upper Street, is rated 4.7 out of 5 across 861 reviews on two platforms, including 860 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleEli is a very personable and professional estate agent who listens to your likes and dislikes and builds a relationship to help you to find the home that's right for you! Highly recommend his service
Thank you for your kind words about Eli and the residential sales team
5/5
GoogleI recently rented an apartment with them and worked directly with Vivien - who has been nothing short of amazing! She responded to every call, email and question rapidly and has made the entire process incredibly east to manage, helping me every step of the way. My experience has been great overall!
Thank you for this lovely review Eda. Vivien really appreciates it. Happy to hear your experience has been great overall, we hope to keep this up for you! Faisal Hussain Branch Manager (Lettings)
5/5
GoogleJennifer was amazing at helping me secure and find the perfect home for me and my pup! The whole process of moving which is usually such a faff was made seamless and friendly!PositiveResponsiveness, Quality, Professionalism
Thank you so much for your review and kind words about Jennifer. It means a lot to her and the residential lettings team.
5/5
GoogleMy experience with Felicity J. Lord was great thanks to Anna's professionalism who managed to support and help in this process. She has always been very helpful, friendly and available at any time. Thank you Anna!
Thank you very much for your kind words about Anna and the residential lettings team. It means the world to them.
5/5
GoogleI had a really positive experience using FJLord when selling my flat. James and his team were professional, responsive and helpful throughout the process.
Thank you for your kind words about James and the Residential sales team.
1/5
GoogleThis agent hire foul mouth individuals yesterday I was driving down upper st in angel and when at traffic lights I was cut up where the person shouted foul abuse at me from there white car with felicity j lord on the side will never use them for business very unprofessional maybe your staff could do with some etiquette lessons pls provide an complaints team email so I can forward the gentleman’s registration plate on their car.
Hi, we're really sorry to see this, it is not the standard we expect from our staff. Please forward further details on to reviews@fjlord.co.uk so that we can investigate this. Thank you.
5/5
GoogleJordan was very helpful and understanding during our search for the right property.
Hello Zoe, Thank you so much for taking the time to leave a review, Jordan will be very happy to read this. Many thanks, FJL Sales Islington.
5/5
GoogleGreat service - estate agents are all incredibly respectful (particularly Emanuele!) and helpful!
Hello Melisa, Thank you so much for taking the time to leave a review, Emanuele will be very happy to read this. Always here to help should you need anything else in the future. Many thanks, FJL Sales Islington.
5/5
GoogleAlberto was really helpful, he gave me the best advice .Totally recommend to be with this guys if you want the best service
Thank you for your kind words about Alberto and the residential sales team.
5/5
GoogleLuciano is always very very helpful! I always look forward to working with him.
Dear Gianna, We really appreciate you taking the time to leave a review. Luciano will be very happy to read this. We are always looking forward to working with you. Kindest regards, FJL Islington PM
5/5
GoogleEmrecan was a great help in my search for a new property. He has a great knowledge of properties in the area and was always upbeat and cheerful. Ask for him if you are looking for a property in Islington.
Thank you for taking the time to share your experience. It was equally great meeting & viewing with you also. I hope to work with you again in the future All the best.
5/5
GoogleRob has been fantastic help in finding our first home. Being first time buyers can be very daunting and Rob has really made our lives a lot easier!
Thank you for your kind words about Rob and the residentials team
5/5
GoogleAlberto was fantastic. He was so knowledgeable about the houses we saw, and the areas. Would highly recommend using FJLords services!
Thank you for your kind words about Alberto and the Felicity J Lord sales team
5/5
GoogleThe most handsome and great gentelman I was dealing with recently. Great knowledge and customer service. Ali is a huge credit to your company any.
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleJennifer Offiah was the agent who helped us find a flat. She was very professional, responsive, very kind and polite. I really enjoyed my experience with her and would recommend her services to anyone.
Thank you for your review of Jennifer, it means the world to her and the residential lettings team.
5/5
GoogleJordan was a really amazing estate agent. Thanks for all your help
Hello Sally, Thank you so much for taking the time to leave a review, Jordan will be very happy to read this. Many thanks, FJL Sales Islington.
5/5
GoogleJordan is a really great estate agent, he has been so helpful
Hello Polly, Thank you so much for taking the time to leave a review, Jordan will be very happy to read this. Always here to help should you need anything else in the future. Many thanks, FJL Sales Islington.
5/5
GoogleEmanuele is the best estate agent I've ever met - highly recommended
Hello Alex, Thank you so much for taking the time to leave a review, Emanuele will be very happy to read this. Always here to help should you need anything else in the future. Many thanks, FJL Sales Islington.
5/5
GoogleI dealt with Neil who was kind, knowledgable and made house hunting a really fun experience. Top class service and it was great to see a range of properties but not feel harassed like you can do with other agencies.
Thanks for the great review Polly, It was a pleasure helping you look for your first home. I wish you all the luck with the move. Best regards. Neil
5/5
GoogleFelicity J. Lord have been fantastic; as a first-time buyer, the London market can be quite daunting but I found their staff, website and advice incredibly helpful. Emrecan was really kind and helped me through the process. Highly recommend.
Thanks Georgina for your kind words. It has been great meeting and viewing with you also, good luck and I look forward to hopefully working together again in the near future.
5/5
GoogleGood experience with this firm and in particular Robert from the Islington office. A positive and informative agent who acts quickly and pragmatically with a sense of humour !
Thank you for your kind words about Robert and the residential sales team
5/5
GoogleMany thanks to Omer for rapid assistance when bad things (leaks, cut-offs &c...) happen!
Dear Roger, Thank you ever so much for your kind review. Omer will be really happy to read this. We are glad you have enjoyed your experience with us and will continue to provide a great service. Kind regards, FJL Islington (PM Team)
5/5
GoogleJames-Spencer Price handled the sale of our property. He has a very professional approach, quick to support our queries and ready to provide assurances during the whole sales process. Many thanks James.PositiveResponsiveness, Professionalism
Thank you Christina for your review of James and the residential sales team
4/5
GoogleRoz was extremely pleasant, showed us some very nice places and drove us to each one. We are continuing our search but would be very happy to keep in touch with Roz to look at other properties with her.
Hi Mary, Thank so much for your review, I am really glad you had a good experience with me whilst we were out viewing properties. Kind Regards Roz
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
