5/5
GoogleAll the staff were friendly and happy to help with any problems. Great service, would definitely recommend!
Trusted Agent profile · London
Felicity J Lord London reviews
★★★★★
964 reviews across 2 platforms
644/646 Mile End Road, London, E3 4LH
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at 644/646 Mile End Road, is rated 4.6 out of 5 across 964 reviews on two platforms, including 962 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google1/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience with us did not meet your expectations. We would appreciate the opportunity to discuss your experience in more detail and understand how we can improve our services. Please feel free to contact us directly at your earliest convenience.
5/5
GoogleMet with Raj who was professional, pleasant and easy to work with.
4/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Thanks for your kind rating. If there’s anything we can do to make your next experience even better, we’d love to hear from you.
1/5
GoogleEntirely unorganised and very unprofessional. Avoid this estate agent.
5/5
GoogleThank you for your services.
5/5
GoogleRating only, no written review.
Agent replied · 20 March 2026
Dear Leiah, Thank you for your 5 star review. We are glad that you were satisfied with the service provided by us. … More
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 10 November 2024
Dear Steven Jacobs, Thank you for your 5 star review. I am glad that you were happy with the service provided by our Bow Branch. Kind Regards Hassan Ali Property Manager Bow Property Management
5/5
GoogleRating only, no written review.
Agent replied · 10 November 2024
Dear Hussnain Raza, Thank you for your 5 star review. I am glad that you were satisfied with the service provided by our branch. Kind Regards Hassan Ali Property Manager Bow Property Management
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Dear Georgia, Thank you for your 5 star review. I am glad you were satisfied with the service provided by us. Kind Regards Hassan Ali Bow Property Management
5/5
GoogleRating only, no written review.
Agent replied · 23 August 2024
Dear Ziemowit, Thank you for your 5 star review. I am glad your experience with Bow Property Management was a positive one. Kind Regards Hassan Ali Property Manager FJ Lord Bow
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Good Morning John, Thank you for your 5 star review. We are glad that your experience with our Bow Branch was a positive one. Kind Regards Hassan Ali FJ Lord Bow
5/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Good Morning John, Thank you for your 5 star review. We are glad your experience with our Branch was a positive one. Kind Regards Hassan Ali Property Management Manager FJ Lord Bow
5/5
GoogleRating only, no written review.
Agent replied · 28 October 2023
Dear Yeye, Thank you for giving FJ Lord Bow Lettings 5 stars review. Can I ask who assisted you and how so I can pass on your feedback? David Greenslade (MARLA) Branch Partner FJ Lord Bow Lettings
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied
Dear Ben, I am sorry to hear about this. Can you kindly let me know what property this refers too and i will look in to this as this as i am surprised to read you were not contacted for 7 months. Regards, David Greenslade MARLA#Branch Partner FJ Lord Bow
1/5
GoogleRating only, no written review.
Agent replied · 30 September 2023
Dear Piya, Thank you for your review. Can i ask who helped you so i can pass this onto the relevant department. Regards, David Greenslade
5/5
GoogleExcellent service
Agent replied
Dear Gaye, Thank you very much for your 5 star review. Jean Piper and our in branch Property Management team is delighted. Kind Regards Hassan Ali Property Manager
5/5
GoogleRating only, no written review.
Agent replied
Dear Shan, Thank you for your 5 star review. I am delighted you have left a 5 star score, can i ask who helped you at FJ Lord in Bow. Regards, David Greenslade (MARLA) Branch Partner
1/5
GoogleRating only, no written review.
Agent replied · 19 June 2024
Dear Josh, I am sorry to see you have left a one star review. If you could kindly contact me on david.greenslade@fjlord.co.uk i would welcome the opportunity to find out your reasons and to discuss your experience. Regards, David Greenslade (MARLA) Branch Partner FJ Lord Bow
5/5
GoogleRating only, no written review.
Agent replied
Dear Luiza, Thank you for your 5 star review. Can you kindly update us with who looked after you and how you found your experience with FJ Lord Bow Lettings. Regards, David Greenslade MARLA Branch Partner FJ Lord Bow
5/5
GoogleRating only, no written review.
Agent replied
Dear Anam, Thank you for your 5 star score. I believe Hamzah looked after you and he appreciates your feedback. Regards, David Greenslade (MARLA) Branch Partner FJ Lord Bow
1/5
GoogleRating only, no written review.
Agent replied
Dear Josh, I am sorry to see you have left a one star review. If you could kindly contact me on david.greenslade@fjlord.co.uk i would welcome the opportunity to find out your reasons and to discuss your experience. Regards, David Greenslade (MARLA) Branch Partner FJ Lord Bow
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Felicity J Lord London
How many reviews does Felicity J Lord London have?
Felicity J Lord's London office has 964 reviews across two platforms: 962 on Google, 2 on View Agents.
What is Felicity J Lord London's rating?
Felicity J Lord London is rated 4.6 out of 5 across all 964 reviews, and 4.6 out of 5 on Google from 962 reviews.
Has Felicity J Lord won any awards?
Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.
Where is Felicity J Lord's London office?
Felicity J Lord London, 644/646 Mile End Road, London, E3 4LH.
