5/5
Trustpilotgreat people…great service
would recommend for selling buying and renting
Trusted Agent profile · London
Felicity J Lord London reviews
★★★★★
1,539 reviews across 2 platforms
Suite 2.01b, Piano House, London, SW9 8DJ
Felicity J Lord's office in London, at Suite 2.01b, is rated 4.3 out of 5 across 1,539 reviews on two platforms, including 624 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleExtremely rude staff
1/5
TrustpilotUnprofessional
5/5
GoogleGreat service , cheers guys
5/5
GoogleNice, friendly, prompt and efficient.
1/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hi Hania, This is not the five star level of service we strive for. If you'd like to discuss this further, please call us on 020 4512 8359 and we will look into this for you. Felicity J Lord.
1/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hi Des, This is not the five star level of service we strive for. If you'd like to discuss this further, please call us on 0207 274 2878 and we will look into this for you.
5/5
GoogleBrilliant service!
Agent replied · 15 June 2024
Hi Ken, Thanks for leaving us 5 stars! haart Brixton
1/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hi Imogen, thank you for taking the time to leave us feedback. We are delighted that you were happy with the service you received from Shakira. Kind Regards, haart, Brixton (Lettings)
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Agent replied · 25 August 2024
Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience with us so we can improve our services. Please feel free to reach out to us directly.
4/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hi Lydia, thank you for the four stars.. I know that the haart Lettings Brixton team will want to know what they can do to make it five. Thank you for reaching out. Regards haart Lettings Brixton
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hi Nutan, Thanks for the 5 stars. Thanks for choosing haart Brixton Lettings to rent your property for you again. Jessica, haart Lettings.
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Thank you Jennifer for your 5 star review, it's always a pleasure working with you and finding tenants for your property. haart Brixton Lettings
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Thanks for the 5 stars
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hi Ryan, thank you for your kind five star review. It's great to know that we are doing a great job. Kind Regards Caroline haart Residential Lettings Brixton
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hi Jake, Thank you so much for leaving 5 stars. We hope that you had a positive experience working with Shakira. Shakira, haart Brixton
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hi Abby, thank you for taking the time to leave a 5 Star review. We are delighted that you were happy with the service you received from Robbie. Kind Regards, haart, Brixton Sales
5/5
GoogleRating only, no written review.
Agent replied · 15 June 2024
Hi Joe, thank you for taking the time to leave us a five star review. We are delighted that you were happy with the service you received from Robbie. Kind Regards, haart, Brixton Sales
5/5
TrustpilotGood agency.
Rating only, no written review.
Agent replied · 12 June 2024
Dear Oliver, Thank you for your 5 star review. We take great pride in delivering great customer service and we are delighted to read this. May I ask who you were looked after by?Regards,David Greenslade (MARLA)Branch Partner FJ Lord Bow
5/5
TrustpilotVery friendly
Rating only, no written review.
Agent replied · 12 June 2024
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team.Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
TrustpilotExcellent service
Rating only, no written review.
Agent replied · 12 June 2024
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team.Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Felicity J Lord London
How many reviews does Felicity J Lord London have?
Felicity J Lord's London office has 1,539 reviews across two platforms: 624 on Google, 915 on Trustpilot (across the whole business).
What is Felicity J Lord London's rating?
Felicity J Lord London is rated 4.3 out of 5 across all 1,539 reviews, and 4.7 out of 5 on Google from 624 reviews.
Has Felicity J Lord won any awards?
Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.
Where is Felicity J Lord's London office?
Felicity J Lord London, Suite 2.01b, Piano House, London, SW9 8DJ.
