Trusted Agent profile · London
★★★★★
1,544 reviews across 2 platforms
Suite 2.01b, Piano House, London, SW9 8DJ
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at Suite 2.01b, is rated 4.3 out of 5 across 1,544 reviews on two platforms, including 628 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGood agency.
Rating only, no written review.
Dear Oliver, Thank you for your 5 star review. We take great pride in delivering great customer service and we are delighted to read this. May I ask who you were looked after by?Regards,David Greenslade (MARLA)Branch Partner FJ Lord Bow
5/5
TrustpilotVery friendly
Rating only, no written review.
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team.Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
TrustpilotExcellent service
Rating only, no written review.
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team.Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Dear Ina, thank you for taking the time to leave us a five star rating. We are pleased that you were happy with the service you received. Kind Regards, haart, Brixton (Sales)
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Dear Ina, thank you for taking the time to leave us a five star rating. We are pleased that you were happy with the service you received. Kind Regards, haart, Brixton (Sales)
1/5
TrustpilotTotally unprofessional
Rating only, no written review.
Hi,We're sorry to hear your review. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@ fjlord.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
1/5
GoogleRating only, no written review.
Hi Sam, we're sorry you felt the need to give a one star review, as explained we cannot give you a reference as we do not manage the property you rent, you must ask your landlord. We feel your rating is unfair as we've worked with you without any issues throughout your tenancy, however if you feel there are any unsolved problems please do not hesitate to get in touch so we can rectify them for you. Thanks, haart Brixton.
2/5
GoogleRating only, no written review.
Raphael Hunt, we really appreciate your positive review!
5/5
GoogleRating only, no written review.
Thank you.
5/5
GoogleRating only, no written review.
5/5
TrustpilotVery helpful and great service
Rating only, no written review.
Thank you very much for your feedback, it means a lot to the team and to Shannen. Felicity J Lord Islington Lettings
5/5
GoogleRating only, no written review.
Jess Brindley, we're so glad that we were able to go above and beyond your expectations!
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
TrustpilotVery friendly and professional visit!
Rating only, no written review.
Dear Victor, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.If you know of anyone else who would benefit form our 5 star service please do not hesitate to pass on our details.Regards,David Greenslade MARLABranch Partner
5/5
TrustpilotI have a very good experience
Rating only, no written review.
Dear Emily Gomez, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who could benefit from our 5 star service then please pass on our details.Regards,David Greenslade MARLA Branch Partner
5/5
TrustpilotJean was lovely
Rating only, no written review.
Dear Barnaby, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who could benefit from our 5 star service then please pass on our details.Regards,David Greenslade MARLABranch Partner
5/5
TrustpilotProfessional and charismatic.
Rating only, no written review.
Dear Emanuele, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. If you know of anyone else who would like the same 5 star service please pass on our details.Regards,David Greenslade MARLABranch Partner
5/5
TrustpilotNice and efficient service.
Rating only, no written review.
Hi Eli, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
5/5
TrustpilotProfessional and friendly
Rating only, no written review.
Dear Abdullah, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We do hope we can be of assistance in the future. Take care!
5/5
TrustpilotThanks Bilal and happy new year
Rating only, no written review.
Dear Travis, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us at FJ Lord Bow and in particular Bilal. If you know of anyone else who would benefit from this 5 star service do not hesitate to pass on our details.Regards,David Greenslade MARLABranch Partner
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Felicity J Lord, London won Platinum.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
