5/5
TrustpilotThank you to Felicity j lord and it’s…
Thank you to Felicity j lord and it’s team. Paul Zaad has been very helpful helping my daughter to find the right property. I would highly recommend. Sarah
Trusted Agent profile · London
Felicity J Lord London reviews
★★★★★
1,544 reviews across 2 platforms
Suite 2.01b, Piano House, London, SW9 8DJ
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at Suite 2.01b, is rated 4.3 out of 5 across 1,544 reviews on two platforms, including 628 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleVictoria Just enthusiastic, professional and amazing at her job. If you ever have the pleasure of working with her just know it’ll be a smooth process I successfully found the perfect flat within only a a few days of working with Victoria!PositiveProfessionalism
Agent replied · 13 June 2024
Dear Sharnia, Thank you, it's brilliant to receive such lovely feedback for Victoria, we're delighted she found you a perfect property and look forward to you moving in. haart Lettings, Brixton.
1/5
TrustpilotScammers! RUN AWAY!
Scammers. They know all the issues the property has, but they hide them and increase the price above the publically asked one. Run away! I don't even know how they manage to sleep at night...
Agent replied · 12 June 2024
Hi,We're sorry to hear about this. If you'd like to discuss this further, please email reviews@fjlord.co.uk with details of the property in question and we will pass to the relevant team to investigate for you.Thank you
1/5
TrustpilotCon Artists
Sending letters out to possible landlords saying they can basically charge whatever rent they want as the demand is so high
Agent replied · 12 June 2024
We apologise if this letter appeared offensive or insensitive. As a letting agent, we want to help people make informed decisions about their property and our aim was to provide information about market conditions, but understand how it may be misconstrued.
5/5
GoogleIf you are buying in Brixton use Robbie at haart, she found me my dream flat and was fab, easy and responsive to deal with!
Agent replied · 13 June 2024
Hi Stephanie, thank you for taking the time to leave us feedback. We are delighted that you were happy with the service you received from Robbie. I hope you are enjoying your new home. Kind Regards, haart, Brixton (Sales)
5/5
TrustpilotGreat work from the Felicity J Lord team and especially Charlotte
Working with Charlotte to find an apartment was great! She was really perfect, from the visit to helping us set everything ok and making the right arrangement with the landlord to move in. I definitely recommend working with Felicity J Lord and especially more with Charlotte!
Agent replied · 12 June 2024
Morgan, thank you for your kind words , it will mean a great deal the whole team at Clerkenwell.Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love to help.
5/5
Trustpilot!!! Compliments !!!Please forward my further compliment to…
Please forward my further compliment to Sherree Valentine-Daines lady for being so lovely early morning, providing a delicious cup of coffee surrounded by beautiful "Fine Art Gallery"dominated by beautiful world of watercolors, shadows, reflections by hidden personality.....
5/5
GoogleNatalie helped us with some urgent reference we required. She was extremely helpful and professional
Agent replied · 13 June 2024
Hi S A Thank you for leaving a lovely review. It's always a pleasure working with you. Felicity J Lord Property Management Team
5/5
GoogleTamar and Jessica have been super helpful during our renting process making it simple and stress free 😊 …
Agent replied · 13 June 2024
Thank you Sarah for a a great 5 star review. We're happy the process has been easy for you. FJLord Brixton Lettings
5/5
TrustpilotThis five-start review is dedicated to…Jean Piper at FJL
This five-start review is dedicated to Jean Piper at FLJ who came in for the periodic property visit mandated as per our tenancy agreement on March 9, 2020. While we've had teething troubles related to property management by FJL, Jean came as a breath of fresh air with her proactive and 'can-do' attitude and a genuine interest in helping us out with nagging issues. She's been a great leveler with regards to our ongoing lettings experience through FJL!
5/5
TrustpilotLast couple of weeks I was worried as I…
Last couple of weeks I was worried as I could not manage new homefor me. I would really appreciate Lucy for her help. She is very friendlywithout compromising with her professionalism. She is quick about any query and very good negotiator. I wish all the best for Lucy.
Agent replied · 12 June 2024
Hello Hafiz, we appreciate you taking the time to leave us this feedback.Thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Felicity J Lord Canary Wharf (Lettings)
5/5
GoogleRJ was extremely professional throughout the process, always taking the time to answer all of my questions and generally going above and beyond to help. Being my first time buying, he provided great advice and was a joy to work with!PositiveProfessionalism
Agent replied · 13 June 2024
Hi Lucy, thank you for your lovely feedback, it was a pleasure working with you, all the best in your new home. haart Brixton
5/5
TrustpilotRental property leased with Chris
We've recently leased a rental property with Felicity Lord at Stoke Newington under Chris. He was extremely helpful, professional, and knowledgeable throughout the process. I felt he listened to our concerns and felt supported the entire. Would highly recommend working with Chris and his colleagues.
Agent replied · 12 June 2024
Thank you for taking the time to leave such positive feedback Rebecca. It will mean a great deal to the team at Stoke Newington. Needless to say, should you know of anyone looking to let or rent a property currently, please do pass on our details. We would love to help.Enjoy your new home!
5/5
TrustpilotExcellent experience
I recently had the excellent experience to rent a property via Felicity J Lord being attended by Justyna. The whole deal was smooth and agile. I would like to thank her for all the professionalism, dedication, competence and a clear demonstration of goodwill, a significantly rare quality.
Agent replied · 12 June 2024
Thank you for providing such positive feedback Thiago. It will mean a great deal to Justyna and the team at Blackheath Village.Needless to say, should you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.Enjoy your new home.
5/5
Trustpilotgreat experience renting with Vivien…
great experience renting with Vivien and Faisal at Felicity J Lord in hackney and stoke newington respectively.They collectively made me feel informed as the rental process unfolded.
Agent replied · 12 June 2024
Dear Lunch Sean, Thank you for your kind review and I am so pleased you enjoyed working with Faisal and Vivien from our residential lettings team. Kind regards,Charlie SavilleBranch Manager (Sales)
5/5
GoogleDid a great job selling our flat. Wezley in particular always kept us updated and feeling assured throughout the whole process. Would definitely recommend
Agent replied · 13 June 2024
Hi Jack, thank you for taking the time to leave a review. We are delighted that you were happy with the service you received from Wezley. Congratulations again on the sale. Kind Regards, haart, Brixton Sales
5/5
GoogleThis team has been excellent in dealing with our flat. Shakira has recently found new tenants and communicated well with us throughout the process.
Agent replied · 13 June 2024
Hi Nerys, Thanks for leaving haart Brixton a review. It's always great to find new tenants for you. If you need anything don't hesitate to ask. Brixton, haart Lettings.
5/5
GoogleI had a great viewing with Jess from haart this week. She was professional, knowledgeable, prompt, and very down to earth. She also had excellent communication and listened to what was important to me.PositiveProfessionalism
Agent replied · 13 June 2024
Dear Dave, thank you for taking the time to leave us feedback. We are delighted that you were happy with the service you received from Jess. Kind Regards, haart, Brixton (Sales)
5/5
TrustpilotIlya is fantastic!
Ilya has been fantastic- not only really friendly and personable but super speedy replies to emails and genuine helpful advice. The fastest lettings agent I've ever experienced :)
5/5
TrustpilotSpeedy and helpful assistance
Speedy and helpful assistance with my enquiry. Both Cindy and Natalie both responded really fast to solve a problem I had, and sent me regular updates to kindly keep me in the loop. Very greatful for their help!
4/5
TrustpilotI found Joanna to be really reliable…
I found Joanna to be really reliable and friendly. She was always able to get an answer quickly during the letting process. And the details were never left aside which I really appreciated. I was also very impressed with the speed the branch found me a tenant.
Agent replied · 12 June 2024
Thank you for leaving such positive feedback Girish, it means a great deal to the team at Islington.
5/5
TrustpilotThank-you Bow Office
Thank-you to Jean Piper at the Bow Office for acting so quickly and efficiently dealing with a difficult issue within the property we let out. Keep up the good work Kind regards
Agent replied · 12 June 2024
Dear Mark,Thank you for your wonderful review. Jean in our Property Management team will be delighted to read this. Kind RegardsHassan Ali Property Management Manager Felicity J Lord Bow
5/5
TrustpilotFriendly, attentive and the best properties
Delighted to share that Robert has given us a fantastic experience from start to finish, in both exploring selling & letting our flat; and then also finding our DREAM HOME to let in Stoke Newington, exactly where we wanted.Robert’s style and attentive approach is a breath of fresh air in the wheeler dealer world of estate agents and it makes us want to always use Felicity J Lord in future.Thanks v much! Jonathan and Delphi
5/5
GoogleI was able to sell my flat at a reasonable price and on time with haart. The staff especially Sukina, Esta & Harry are great. Thanks guys from Princess Ade.
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Awards
The Trusted Agent 2026 results for Felicity J Lord, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Felicity J Lord London
Has Felicity J Lord won any awards?
Yes. Felicity J Lord won Platinum in The Trusted Agent 2026 awards.
