Felicity J Lord London reviews

★★★★★ 4/5

Google

We recently purchased our first property which was on the market through the Blackheath Standard branch of Felicity J Lord. From the offset, FJ Lord were onboard with our ambitious timeline of completing within approx. 10 weeks of our offer being accepted, and on several occasions played a key role in maintaining the momentum of our purchase. In particular the primary Estate Agent dealing with our case, Lily Vosper, was friendly, professional and always very prompt in dealing with our case - we’re very grateful for all her work, which helped us to complete within our target timescale.PositiveProfessionalism

Tom · 14 June 2022

★★★★★ 5/5

Google

My brother and I are first time buyers and could not have received a better service from both Stuart (Blackheath Standard branch) & Vicki Tait (Blackheath Village branch). They both made us feel at complete ease, giving us fantastic advice to take on-board, not only during the viewings we had, but also during the continual follow up calls we have had with them. If anyone is a first time buyer, looking in/around Blackheath, I would ask for either Stuart or Vicki.PositiveResponsiveness, Professionalism

James · 14 June 2022

★★★★★ 1/5

Google

Hey, have you heard the one about the local estate agent who managed to sell a family home in Blackheath valued at around £850k by every other reputable firm in the area, for just £680k? Or took £11.5k in fees for that legendary feat? No? Okay, how about the classic: they forget to write-up features like twin-room cellar or secure side-access, and write it up as the most basic, most bland terrace...and then accept the very first low offer that comes along? Well, how about the one where the owner of the house tries to ask the estate agent about the progress of the sale, waits two weeks for a reply and is finally told to ask the solicitor? Not heard that one either, eh? An estate agent who promises to get your house sold is nothing new. One who does it by selling it a clean £100k under market value? There's something fundamentally wrong there. But as always, do your own thinking and form your own conclusions when reading a review. They're rarely free of emotion, particularly where your home of nearly a half century is concerned. To start with, make a note of any good properties on the local market that Stuart and his gang are selling, then see how far below the median that they eventually sell for. You'll see a pattern emerging, where the least effort is put in at every stage, to the point their actions are as predictable and as badly scripted as the most unfunny comedy on ITV. And if you should agree to try them, you'll soon find that you won't be laughing a great deal either.

Faisal · 14 June 2022

★★★★★ 5/5

Google

Precious at FJL is so professional and friendly. Answered all our queries was very attentive and really put us (as first time buyers) at ease.

Hannah · 20 July 2025

★★★★★ 5/5

Google

I appreciate Ms. Ria Yardley for helping me purchasing my new home. She is nice, polite and professional. When I had questions or problems, she alway gave me quick response and practical solutions.

Sung · 18 August 2023

★★★★★ 5/5

Google

Olivia has been so helpful in our search so far!

Peter · 15 June 2019

★★★★★ 5/5

Google

Olivia was very helpful in our recent property search. Thanks!

Dre · 15 June 2019

★★★★★ 1/5

Google

This agency is absolutely useless. My sister rented house this summer with them, and now is full with mold, is impossible to live there, and dangerous for their health, also it damages their belongings. The agency is not helping, saying that they're waiting for landlord approval, and now they wait for months for this approval.

Ana · 14 June 2020

★★★★★ 5/5

Google

Had a great experience working with Ria Yardley. She is very friendly and personable. She is responsive and helpful, following up on any questions we had! Thank you for all your help!

J · 18 August 2023

★★★★★ 5/5

Google

I had the pleasure of meeting Ria recently to view a property. I found her knowledgeable, professional, and friendly. She is a credit to Felicity J. Lord

Michelle · 16 December 2023

★★★★★ 5/5

Google

Julie McLeod has been a fantastic help, having been extremely attentive, informative and swift in coming back to me. She has truly made the process of buying my first home a streamlined and painless.

Victor · 14 June 2023

★★★★★ 5/5

Google

Dear Tommy, You are fantastic and supper. You are never tired when clients asked questions. Thank you so much for your kind understanding, customer care, patience and friendly approach. They are unbeatable!

Hannah · 19 July 2023

★★★★★ 5/5

Google

I spoke with Olivia over the phone as I was generally enquiring about the local areas and market, she was exceptionally friendly and helpful and stood out from other agents I have spoken to. Unfortunately I have been relocated with work however if my situation changes then Olivia will be my number one agent to call!

Rebecca · 15 June 2019

★★★★★ 5/5

Google

I have been dealing with Tommy Weir, he’s an Excellent man, he always attend to my needs at all time. In fact I can’t thank him enough

Taofiq · 16 November 2023

★★★★★ 5/5

Google

Tommy Weir provides great services during my home searching, he is sincere and try his best to find properties which meet our requirements. Thanks.

Ralph · 15 January 2024

★★★★★ 5/5

Google

Marton is nice and patiently explained anything that I need to know about the property. Sophie

Fanwen · 14 June 2023

★★★★★ 5/5

Google

Excellent service by the agency and Tommy Weir, he is always at hand to answer all my numerous questions and very professional. Thanks for the support in my process of finding home.

Aditya · 14 June 2023

★★★★★ 5/5

Google

Our first impression meeting Julie of Felicity J. Lord was great. She was very helpful and patient to address all our questions and concerns. Professional, enthusiastic and very knowledgeable. We strongly recommend Felicity J. Lord to anyone in need of their services

Steve · 14 June 2022

★★★★★ 5/5

Google

It was pleasure to communicate with Tommy Weir. Very professional and accurate. All the properties that he shows to us was straight to the point and not waist of time.

Radostina · 19 July 2023

★★★★★ 5/5

Google

The service was excellent and we couldn’t have asked for a better turn out, having our house sell for asking price. Christine did a brilliant job. I would highly recommend her.

Mojdeh · 14 June 2023

★★★★★ 5/5

Google

We had good experience with Tommy, quick responses, very patience, and showed us relevant properties. I totally recommend working with him.

Alexandre · 14 February 2024

★★★★★ 5/5

Google

I found a great first home through FJL Blackheath and was super impressed by Ria Yardley who was personable and professional throughout the process.

Ryan · 16 November 2023

★★★★★ 5/5

Google

Christine from the Blackheath Standard branch was extra helpful with our house purchase. When the lawyers were nowhere to be seen or heard from, she helped us get some information from the vendor and clear up some questions raised in the survey. She then very proactively did her best to hurry the conveyancers along and make sure they talk to each other and the sale progresses, really couldn’t much for anything else, thank you so much!PositiveResponsiveness, Professionalism

Tomasz · 27 August 2021

★★★★★ 2/5

Google

They helped us find a flat, but weren't massively good at keeping on top of the follow-up process so the sale fell through.

Alice · 16 November 2023