Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have had nothing but excellent service from F J Lord. Very professional and seem to go that bit further than other agents I have used in the past. Highly recommended..
Ian · 15 June 2019
Agent replied · 13 June 2024
Dear Ian, Thank you for taking the time to leave us feedback and the opportunity to work with you. We are delighted you are pleased with the service you received and we hope we can be of assistance again as and when the time may be right. All the best, Jack
★★★★★ 5/5
GoogleSelling a house in this very challenging market was a much smoother process than anticipated with your help.
We appreciated the whole team's market knowledge, professionalism and excellent advice.
Thank you!
Dominic · 15 June 2019
Agent replied · 13 June 2024
Dear Dominic / Sarah, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property, your feedback is very much appreciated. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Blackheath estate agents
★★★★★ 5/5
GoogleChristine, Stuart and the whole team at Felicity J Lord were excellent in helping me buy my first flat, always helpful and very easy to contact, liaising on every update with solicitors and the council and everything else. Very happy with the service and would recommend to anyone!
Ella · 14 June 2022
★★★★★ 5/5
GoogleHard working and lovely staff. Really communicative and patient during the whole process of moving. Would definitely buy from them again!
Ailsa · 15 June 2019
Agent replied · 13 June 2024
Dear Ailsa Joy, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new home and hope that you have settled in well. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Blackheath estate agents
★★★★★ 1/5
GoogleOver promised, under delivered…. Poor communications.
Andy · 17 October 2024
★★★★★ 5/5
GoogleMy wife and I found Julie very helpful and patient. She gave us all the information necessary for us to make a decision on one of the properties we went to view recently. She is very approachable.
O · 14 June 2022
★★★★★ 5/5
GoogleVery professional service with good communications & follow-up and as impartial advice as you can expect in the industry.
Michael · 15 June 2018
Agent replied · 13 June 2024
Dear Michael Carlyon, Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Blackheath estate agents.
★★★★★ 5/5
GoogleQuick to respond to all queries and have a good knowledge of the area and market
Scott · 15 June 2018
Agent replied · 13 June 2024
Dear Scott Harris, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We are always more than happy to assist you if anything else comes up. Take care!
★★★★★ 5/5
GoogleI had a great experience with Olivia who was super efficient and really friendly. Can recommend!
Colm · 15 June 2018
Agent replied · 13 June 2024
Hello Colm, Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 4/5
GoogleVery positive experience of these guys. They were extremely responsive, and gave us regular updates. They also kept everyone on the same page working towards the same goal in these very strange times, which is something of an achievement.PositiveResponsiveness
Jen · 14 June 2021
★★★★★ 5/5
GoogleReceived friendly and helpful service from Olivia. Happy to use FJL in the future.
Charisse · 15 June 2018
Agent replied · 13 June 2024
Thank you again for taking the time to let us know how Olivia did. We hope you have a great day!
★★★★★ 5/5
GoogleThanks for Marton to be always so helpful with the searches and going the extra mile in any help he can.
K · 14 June 2023
★★★★★ 5/5
GoogleReally happy with FJL's help with marketing our flat. In particular, Lily, Matthew and Stuart did an amazing job of making herself accessible to all my queries, updating me on viewings and scheduling appointments.PositiveResponsiveness, Professionalism
Yusuf · 27 August 2021
★★★★★ 5/5
GoogleWe recently used FJ Lord Blackheath Standard to sell our flat and buy our new house. The team is professional, friendly, and everyone has been extremely helpful and communicative throughout the whole process. Can highly recommend.
TARA · 14 June 2021
★★★★★ 5/5
GoogleWe had a good experience buying our house with Stuart. He kept us well informed and was very helpful communicating between ourselves and the seller, not to mention his great negotiation skills.PositiveResponsiveness, Quality, Professionalism
Tim · 27 August 2021
★★★★★ 5/5
GoogleRating only, no written review.
Danny · 11 September 2026
Agent replied · 11 October 2026
Thank you very much for your positive review. its appreciated.
★★★★★ 4/5
GoogleRating only, no written review.
Andreas · 11 August 2026
Agent replied · 11 October 2026
Hi Andreas Thank you so much for your 4Star Review. It's very much appreciated
★★★★★ 5/5
GoogleExcellent service throughout.
Very high standard of marketing.
Responsive to calls and always very helpful.
I would recommend very highly.
Margaret · 14 June 2022
★★★★★ 4/5
GoogleRating only, no written review.
Zahid · 11 June 2026
Agent replied · 11 October 2026
Thank you very much for your positive review. its appreciated.
★★★★★ 5/5
GoogleMarton provided excellent and professional service, strongly recommend.
Juliana · 14 June 2023
★★★★★ 5/5
GoogleLily managed to get us in touch with a mortgage broker which really helped to put our budget into perspective! A1 service, thanks!
Ravi · 14 June 2021
★★★★★ 4/5
GoogleLovely team, always keen to help and open and regular communication. Thanks to everyone involved!
Esther · 14 June 2022
★★★★★ 5/5
GoogleVery helpful and friendly.
Kloe · 14 June 2023
★★★★★ 5/5
GoogleGreat service, team were very helpful.
DigitalAnalytics · 15 June 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.