Trusted Agent profile · London, Greater London

Felicity J Lord London reviews

4.8

★★★★★ Excellent

391 reviews across 1 platform

7 Stratheden Parade, London, Greater London, SE3 7SX

Part of Felicity J Lord, see every office.

Felicity J Lord's office in London, Greater London, at 7 Stratheden Parade, is rated 4.8 out of 5 across 391 reviews on 1 platform, including 391 Google reviews rated 4.8.

4.8 / 5

391

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Selling a house in this very challenging market was a much smoother process than anticipated with your help. We appreciated the whole team's market knowledge, professionalism and excellent advice. Thank you!

Dominic · 29 July 2019

Agent replied

Dear Dominic / Sarah, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property, your feedback is very much appreciated. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Blackheath estate agents

5/5

Google

I have had nothing but excellent service from F J Lord. Very professional and seem to go that bit further than other agents I have used in the past. Highly recommended..

Ian · 29 July 2019

Agent replied

Dear Ian, Thank you for taking the time to leave us feedback and the opportunity to work with you. We are delighted you are pleased with the service you received and we hope we can be of assistance again as and when the time may be right. All the best, Jack

4/5

Google

Friendly and helpful

Jeanette · 21 October 2023

Agent replied · 28 October 2023

Hi Jeanette Thank you so much for your google review Much appreciated

5/5

Google

Good, professional service. All my questions answered and viewings went entirely as planned.

Kieran · 15 October 2022

Agent replied

Dear Kieran Thank your so much for your feedback your comments re appreciated Kind Regards Matthew Hall

5/5

Google

I found Julie McLeod at Felicity Ward extremely helpful, responsive, cheerful and polite.

Ben · 15 September 2022

Agent replied

Thanks Ben I will share your kind comments with Julie Kind Regards Matthew Hall

5/5

Google

If you are fortunate to have Lily Vosper as your estate agent you'll be in good hands. She went above and beyond, taking us to properties outside her branch location. She was very genuine with me and made an effort to squeeze in additional viewings last minute. I would definitely reccomend her to anyone!

Alexander · 7 April 2021

5/5

Google

Christine, Stuart and the whole team at Felicity J Lord were excellent in helping me buy my first flat, always helpful and very easy to contact, liaising on every update with solicitors and the council and everything else. Very happy with the service and would recommend to anyone!

Ella · 16 September 2021

1/5

Google

Over promised, under delivered…. Poor communications.

Andy · 17 October 2024

1/5

Google

Absolutely appalling level of customer service & completely lied to by Scott in the office. Avoid like the plague.

Jeremy · 23 September 2019

Agent replied

Jeremy, I'm sorry to hear that you experience with the company was anything other than great. We do not have a Scott that works within our team so I can only assume this may relate to another branch of department within the company. Our sales operation pride ourselves on honesty and integrity so if I am able to assist you in resolving your complaint I will try. Please feel free to make contact with case details on 02082931143 so I can investigate further. All the best, Jack

5/5

Google

Very professional service with good communications & follow-up and as impartial advice as you can expect in the industry.

Michael · 30 July 2018

Agent replied

Dear Michael Carlyon, Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Blackheath estate agents.

5/5

Google

My wife and I found Julie very helpful and patient. She gave us all the information necessary for us to make a decision on one of the properties we went to view recently. She is very approachable.

O · 18 May 2022

5/5

Google

Quick to respond to all queries and have a good knowledge of the area and market

Scott · 29 July 2019

Agent replied

Dear Scott Harris, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

I had a great experience with Olivia who was super efficient and really friendly. Can recommend!

Colm · 29 July 2019

Agent replied

Hello Colm, Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Received friendly and helpful service from Olivia. Happy to use FJL in the future.

Charisse · 29 July 2019

Agent replied

Thank you again for taking the time to let us know how Olivia did. We hope you have a great day!

4/5

Google

Very positive experience of these guys. They were extremely responsive, and gave us regular updates. They also kept everyone on the same page working towards the same goal in these very strange times, which is something of an achievement.PositiveResponsiveness

Jen · 22 June 2021

5/5

Google

Really happy with FJL's help with marketing our flat. In particular, Lily, Matthew and Stuart did an amazing job of making herself accessible to all my queries, updating me on viewings and scheduling appointments.PositiveResponsiveness, Professionalism

Yusuf · 25 August 2021

5/5

Google

We recently used FJ Lord Blackheath Standard to sell our flat and buy our new house. The team is professional, friendly, and everyone has been extremely helpful and communicative throughout the whole process. Can highly recommend.

TARA · 9 May 2021

5/5

Google

We had a good experience buying our house with Stuart. He kept us well informed and was very helpful communicating between ourselves and the seller, not to mention his great negotiation skills.PositiveResponsiveness, Quality, Professionalism

Tim · 25 August 2021

5/5

Google

Rating only, no written review.

Danny · 19 August 2026

Agent replied · 22 August 2026

Thank you very much for your positive review. its appreciated.

4/5

Google

Rating only, no written review.

Andreas · 8 August 2026

Agent replied · 22 August 2026

Hi Andreas Thank you so much for your 4Star Review. It's very much appreciated

5/5

Google

Thanks for Marton to be always so helpful with the searches and going the extra mile in any help he can.

K · 17 July 2022

1/5

Google

Awful people. Continue cold calling multiple times a day, after having been told to stop.

Antlondon2 · 14 December 2022

5/5

Google

Excellent service throughout. Very high standard of marketing. Responsive to calls and always very helpful. I would recommend very highly.

Margaret · 18 May 2022

5/5

Google

Lily managed to get us in touch with a mortgage broker which really helped to put our budget into perspective! A1 service, thanks!

Ravi · 5 March 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Felicity J Lord London

How many reviews does Felicity J Lord London have?

Felicity J Lord's London office has 391 reviews across 1 platform: 391 on Google.

What is Felicity J Lord London's rating?

Felicity J Lord London is rated 4.8 out of 5 across all 391 reviews, and 4.8 out of 5 on Google from 391 reviews.

Where is Felicity J Lord's London office?

Felicity J Lord London, 7 Stratheden Parade, London, Greater London, SE3 7SX.

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