Trusted Agent profile · London, Greater London

Felicity J Lord London reviews

4.8

★★★★★ Excellent

391 reviews across 1 platform

7 Stratheden Parade, London, Greater London, SE3 7SX

Part of Felicity J Lord, see every office.

Felicity J Lord's office in London, Greater London, at 7 Stratheden Parade, is rated 4.8 out of 5 across 391 reviews on 1 platform, including 391 Google reviews rated 4.8.

4.8 / 5

391

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Jack and Stuart did an excellent job in disposing of a probate property for us. Having previously been marketed by another agent, FJL managed to agree a sale and manage it through to completion in a market that is being increasingly difficult. Would recommend them to anyone without hesitation.

James · 29 July 2019

Agent replied

Dear James Blakebrough, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Blackheath estate agents

5/5

Google

Julie McLeod has been a fantastic help, having been extremely attentive, informative and swift in coming back to me. She has truly made the process of buying my first home a streamlined and painless.

Victor · 16 August 2022

Agent replied

Thank you so much for your kind words . They really are appreciated and make the job so worthwhile. I will ensure that Julie is made aware of your generous comments, Matthew Hall

5/5

Google

Marton is nice and patiently explained anything that I need to know about the property. Sophie

Fanwen · 17 July 2022

5/5

Google

Tommy Weir did a fantastic job for me with my sale. Truly a five star service.

Lucy · 18 November 2023

Agent replied · 25 November 2023

HI Lucy Thank you so much for your 5 Star google review and your kind comments.

5/5

Google

We purchased our first house through Felicity J Lord and the team has been very responsive and polite even in stressful situations. Thank you Jack and Christine :-)

Laura · 3 December 2019

5/5

Google

Was great work with FJL as a whole and Ria Yardley who helped me every step of the way.

Tolga · 24 August 2023

Agent replied · 28 October 2023

Dear Tolga Thank you so much for your kind words about Ria and the team we all had a hand in this one and its been a pleasure to assist you in finding your new home.

5/5

Google

Fantastic help buying my new flat from Tommy Weir. Great service

Rupery · 22 February 2024

Agent replied · 21 June 2024

Hi Rupert Thank you so much for your Five Star google review for Tommy its very much appreciated

5/5

Google

Great experience dealing with this branch, Ria Yardley, delightful and very helpful at all times.

Binky · 22 November 2023

Agent replied · 25 November 2023

Hi Binky I cant tell you how please we are to hear your heartfelt comments about us and in particular Ria. Thank you so much

5/5

Google

Very courteous and positive experience with Matthew, Julie and all the team. Fingers crossed as the process of the sale of my property continues

Andy · 14 November 2022

Agent replied

Hi Andy Thank you so much for your feedback its so nice when we hear that you were very happy and satisfied with the service and experience you received from Julie and Matthew

5/5

Google

The set up process for our flat sale and viewings were very smooth. Matthew and Chantelle provided good & sound advice with a thorough job.

Solar · 2 October 2022

Agent replied

Dear Solar Thank you so much for your comments its very reassuring to hear that Many Thanks Matthew Hall

5/5

Google

Great service from Ria Yardley 😊 …

Livia · 22 February 2024

Agent replied · 21 June 2024

Hi Livia Really good to hear that Ria provided such a great service for you whilst selling your property and purchasing another through us. Thanks again

5/5

Google

Fabulous end to end service from Tommy Weir at Felicity J Lord. Professional, courteous and a pleasure to liaise with.

Amy · 12 February 2023

Agent replied

Hi Amy Thank you so much for your complimentary comments this is what we strive for. Thanks again Amy

5/5

Google

Had an amazing experience with FJL, helping us to find our dream flat in Woolwich! Big shout out in particular to Lily who has been brilliant at keeping us informed on viewings and going out her way to find us our ideal flat in London. Professional, friendly service. Very much recommend Felicity J Lord to anyone looking for properties in East London.PositiveResponsiveness, Professionalism

Emma · 25 August 2021

5/5

Google

Highly recomend Tommy Weir for you real estate needs

Nuria · 19 November 2023

Agent replied · 25 November 2023

Hello Nuria Thank you so much for your recommendation for Tommy really appreciate it

5/5

Google

We had the pleasure of dealing with Marton, who was attentive and listened to our every detail and needs. He had an amazing work ethic, energy and really got us excited about our property. Great attitude and nothing too big or small he couldn't help with. I wouldn't hesitate to go back or recommend him/FJL.

Tri · 16 August 2022

5/5

Google

I have been speaking with Olivia at Felicity J Lord for a week or so now and she has been fantastic. Takes on board all my feedback and very instinctive with her thoughts. Great to deal with.

Debra · 29 July 2019

Agent replied

Thank you again for taking the time to let us know how Olivia did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

5/5

Google

Absolutely excellent service from all the staff at this branch. Selling my house from abroad could have been nightmare but it was smooth sailing thanks to the outstanding work and communication from the team here. Highly recommend

Liam · 29 July 2019

Agent replied

Thank you again for taking the time to let us know how we did as a agency. Jack and the team are so happy to read such a great review about Felicity J Lord Blackheath! Best Wishes.

5/5

Google

L · 15 March 2019

Agent replied

Thank you again for taking the time to let us know how we did as a agency. Jack and the team are so happy to read such a great review about Felicity J Lord Blackheath! Best Wishes.

1/5

Google

“Terrible Experience, AVOIDDDDDDDDDDDDDDDDDD!!!!! ...” If you believe you have been charged illegal fees, or the agency does not belong to a redress scheme, you can complain to your local council’s trading standards department through Citizens Advice.

Kristine · 29 July 2019

Agent replied

Hi Kristine, I am sorry to hear you have had a poor experience, unfortunately we can't find a record of you as a customer on our database, if you would like us to investigate this please email us at help@fjlord.co.uk and we can look into this for you. Regards Hannah

5/5

Google

Dimple, Olivia and Jack have been fantastically helpful from start to finish of the flat buying process. Always polite, patient, willing to answer all questions and completely on it with other parties involved. Would definitely recommend!

James · 29 July 2019

Agent replied

Dear James, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Felicity J Lord Blackheath estate agents

1/5

Google

I really wouldn't know where to start, I think it's more down to the specific agent you get than than the organisation as a whole but I didn't enjoy the time I spent with them.

Tim · 15 December 2019

Agent replied

Dear Tim, We appreciate you taking the time leave us some feedback. We take our reviews very seriously and would like to investigate your comments further. We have checked our records and cannot find that you are registered with our Blackheath Standard sales office which this review page belongs to. Please do not hesitate to contact me personally on 02082931143 so that I can address your concerns. All the best Jack Downes

4/5

Google

Marton was a great help

Charlotte · 17 July 2022

5/5

Google

Excellent service and results from Matthew, Christine & Simone at Blackheath Standard.

Lawrence · 30 May 2023

Agent replied · 29 July 2023

Hi Lawrence We are so delighted we found just the right buyer for your property and that you were happy with the service we provided It was a pleasure to be given the opportunity to that for you. Thanks again for your kind words

5/5

Google

Very Good Service from Marton! Though I decided to go outside London but definitely recommend the agents and sale team.

Demi · 17 July 2022

Agent replied

Thank you for your comments Demi and good luck with your search. Matthew Hall

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Felicity J Lord London

How many reviews does Felicity J Lord London have?

Felicity J Lord's London office has 391 reviews across 1 platform: 391 on Google.

What is Felicity J Lord London's rating?

Felicity J Lord London is rated 4.8 out of 5 across all 391 reviews, and 4.8 out of 5 on Google from 391 reviews.

Where is Felicity J Lord's London office?

Felicity J Lord London, 7 Stratheden Parade, London, Greater London, SE3 7SX.

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