Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service. Have bought and sold a few properties through Jack and his team. They have been nothing but professional and their ability to get buyers through the door excellent. Would never go anywhere else when selling in the surrounding area!
Jerome · 29 July 2019
Agent replied
Thank you again Jerome for taking the time to let us know how we did. It's been a pleasure to work with you over several years and lets hope for several more. We hope you have a great day!
★★★★★ 4/5
GoogleThe Sales team got us a buyer for our flat - thank you Tommy!
Frances · 28 September 2023
Agent replied · 28 October 2023
Dear Frances Thank you so much for sending your review for Tommy
★★★★★ 5/5
GoogleTommy was great, passionate, and helpful
Danny · 23 March 2024
Agent replied · 21 June 2024
Hi Danny Thank you for your kind remarks about Tommy describes him perfectly
★★★★★ 5/5
GoogleWe have received a very helpful and professional service in our property search and I would definitely recommend working with Edgar Harun and the sales team at Felicity J Lord, Blackheath.
Jo · 20 March 2025
Agent replied · 25 December 2024
Thanks so much for your amazing 5-star review! Edgar and the team here at Blackheath Standard are thrilled to hear you had such a positive experience with us. Helping you with your property search was an absolute pleasure, and your … More
★★★★★ 1/5
GoogleI found it very hard to get hold of and when leaving messages to get responses from the agents once my house was sold! to the point that I was ready to pull out of the sell altogether!
They take a lot of money for their service, the very least they should do is stay in touch until the sell is complete!
Costas · 20 March 2025
★★★★★ 5/5
GoogleVery helpful. Especially Ria
Nicolas · 23 March 2024
Agent replied · 21 June 2024
Hi Ivanoff Thank you so much for Rias Five star google review Much appreciated
★★★★★ 5/5
GoogleThank you Ria Yardley for your assistance. Great job
Yuri · 24 November 2023
Agent replied · 21 June 2024
Thank you for your response to Ria help its much appreciated
★★★★★ 5/5
GoogleSimone was great throughout the transaction, v accommodating and always on top of things and requesting information when needed. Highly recommend!
Luke · 14 November 2022
Agent replied
Dear Luke Thank you very much for your kind and complimentary words regarding Simone .
★★★★★ 5/5
GoogleFJLord is a fanatic Estate Agency with a brilliant brand behind them. We have been doing business together for a number of years and I must say Jack Downes, Branch Manager is a pleasure to deal with.
88 · 8 July 2019
Agent replied
Hi Evgeni, we are very happy to have provided you with such a positive experience! We hope that we may be able to work again together in the near future. All the best, Jack
★★★★★ 5/5
GoogleCouldn’t recommend Marton Polya from FJLord more highly. Felt like he was actually interested in finding me a property, took the time to research and answer my questions, and actually listened to my requirements - sending me properties I would be interested in rather than spamming me. Would use FJLord next time because of this
Rob · 17 July 2022
★★★★★ 5/5
GoogleA TRULY PROFESSIONAL AND EFFICIENT ESTATE AGENT WHO SPENT THE TIME TO REALLY UNDERSTAND MY NEEDS RATHER THAN SIMPLY SELL.
I RECEIVED AN OUTSTANDING SERVICE FROM CHRISTINE WOOD WHO I COULD NOT RECOMMEND MORE HIGHLY.
Maureen · 25 November 2024
Agent replied · 9 December 2024
We are delighted that you received excellent and outstanding from Christine thank you so much for your kind words its much appreciated
★★★★★ 5/5
GoogleCouldn’t recommend Marton Polya from FJLord more highly. Felt like he was actually interested in finding me a property, took the time to research and answer my questions, and actually listened to my requirements - sending me properties I would be interested in rather than spamming me. Would use FJLord next time because of this
Blobbage · 22 June 2022
★★★★★ 5/5
GoogleChantelle was great at showing us around. Polite and courteous, and able to answer my additional queries about the area.
Hakim · 15 September 2022
Agent replied
Dear Hakim I am so pleased you were happy with experience whilst viewing with Chantelle Many Thanks Matthew Hall
★★★★★ 5/5
GoogleI received very good service from Precious Fatola.
Vishal · 20 September 2025
Agent replied · 20 March 2026
Vishal, thank you so much for your kind comments about Precious.
★★★★★ 5/5
GoogleNot sure if my previous review got posted. Just chiming in here to say I have been dealing with Ria Yardley at this agency and only have good things to say. Since day one she has been very helpfull and very easy to reach. Thank you. Looking forward to closing this deal and moving into a happy home.å
Amarjeet · 15 July 2023
Agent replied · 29 July 2023
Dear Amarjeet How very kind of you to check whether we had received the previous review .. Which in fact we did not but we are very grateful for such a charming review for Ria from you and we delighted that you are enjoying are appreciating the experience you have had so far from Ria
★★★★★ 5/5
GoogleThe service provided by Jack and his team alleviated most of the stresses associated with selling homes. The courteous, informative and professional attitude displayed by everyone at FJL made all the difference, highly recommended.
Ja · 30 July 2019
Agent replied · 29 July 2023
Dear Jason, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Blackheath estate agents
★★★★★ 5/5
GoogleThe service provided by Jack and his team alleviated most of the stresses associated with selling homes. The courteous, informative and professional attitude displayed by everyone at FJL made all the difference, highly recommended.
Jason · 29 July 2019
Agent replied
Dear Jason, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Blackheath estate agents
★★★★★ 5/5
GoogleTommy and the team are the best. Thanks for all the help
Third · 30 April 2023
Agent replied · 29 July 2023
Hi Thank you so much for your comments we all appreciate it in particular Tommy
★★★★★ 5/5
GoogleExcellent service huge shout out to precious Fatola for keeping us updated throughout the whole process.
Fletcher123451 · 20 June 2025
Agent replied · 20 March 2026
Thank you so much for the amazing five-star review! 🌟 We're thrilled to hear you had a great experience and truly appreciate your kind words. Precious will be so happy to know her support made a difference! Keeping you updated and feeling confident throughout the process is what we strive for. Thanks again for your trust and support! 🙌😊
★★★★★ 4/5
GoogleJulie is helpful and honest. She really enjoys her work therefore goes over and above to help clients.
MsJacam · 15 September 2022
Agent replied
Dear Judith Thanks that's really nice to hear . Julie is a delight to work with really good that it comes across to her clients. Kind Regards Matthew Hall
★★★★★ 5/5
GoogleWe bought our first house via Felicity J Lord,and we are super delighted with their customer service!First of all communication was excellent, we were able to get all our questions answered fast and informed, were able to go new ways whilst buying our first home.Very friendly, polite and professional!We always got updates and all just went splendid.Stuart and Jack, as well as the whole team,were outstanding and looking after our needs perfectly.Would highly recommend!Thank you for making the purchase of our first home so easy.Best from Charlton,U.& S Nerreter
TheGlueckskinder · 30 July 2019
Agent replied
Dear Theglueckskinder, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Felicity J Lord Blackheath!
★★★★★ 5/5
GoogleJack and the other agents we encountered while looking for a property to purchase were absolutely top notch. We looked at well over 30 homes in the Greenwich/Blackheath area with a variety of sales agents, and Felicity J Lord in general stood out due to the professionalism and responsiveness of all of the staff in the office. The information provided on the homes they sell was second to none, the brochures were impeccable and home presentations were very good when visiting. It is clear they have great relationships with the sellers they represent, and are providing them with good advice about how to attract buyers and get a sale done. From a buyer's perspective, I would strongly recommend them to represent you as a seller because I felt they were trustworthy, fair, and advised both buyers and sellers well.
Jennifer · 29 July 2019
Agent replied
Dear Jennifer Foster, Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Blackheath estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Blackheath estate agents
★★★★★ 5/5
GoogleChristine has been a great help to us. Thank you so much!
Rosalind · 9 March 2023
Agent replied
Dear Rosalind How very kind of you to express your thoughts and comment on Christine and that you found her helpful in finding your new home . Thank you so much
★★★★★ 5/5
GoogleDid some viewings with Ria and she was very professional while dealing with me. she was always a pleasure to talk to . Ensuring all our questions was answered in a timely manner. I will definitely recommend! Thank you again Ria for the smooth process ☺️
Louis · 22 February 2024
Agent replied · 21 June 2024
Hi Louis We are really pleased you had such a good and positive experience with Ria. Your recommendations and comments are greatly apprreicated. Thank you
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