Trusted Agent profile · London · Greater London
★★★★★
391 reviews across 1 platform
7 Stratheden Parade, London, Greater London, SE3 7SX
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, Greater London, at 7 Stratheden Parade, is rated 4.8 out of 5 across 391 reviews on 1 platform, including 391 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
GoogleSending a very grateful thank you to Christine and her soothing voice and friendly manner. She did lots of chasing up for me and is super organised, making sure things don't go astray. I have had a particularly challenging exchange process and she has helped make it more manageable. Thanks Christine, you are a kind star!
5/5
GoogleJust completed on my purchase with Felicity Lord. Very attentive team, special call out to Christine and Precious. Would highly recommend.
HI Jeremy Thank you so much for your review it was very kind of you. Christine and Precious are pleased that you would highly recommend them.
5/5
GooglePrecious showed us around a selection of flats in Greenwich and Charlton. Really good customer service and had a lovely time.
Hi Kilian and Elza Thank you so much for your five start google review and your comments on Precious very much appreciated
5/5
GoogleI have had interactions with most of the local estate agents. In our recent property search, I have been unimpressed by most of the agents - who seemed uninterested in what we were looking for and made no attempt to objection handle any of our concerns. I had a viewing with Olivia today who was excellent - very knowledgeable, great personality - not too pushy but was definitely keen to understand, and challenge to the right degree, my feedback on the property. Would definitely want someone like Olivia selling my property.
Hello Hester, Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Blackheath estate agents. We hope to see you soon!
5/5
GoogleHappy with the service we received, as first time buyers we were a little apprehensive but from the word go Julie McLeod made us feel reassured she was approachable friendly & helpful the later stage of the process was with Simone tenant who really pushed on our behalf to get completed she was easy to deal with a friendly manner. Thanks again
Dear Annette Thank you very much we are really pleased that you were so happy with the service that you received from Julie and Simone i understand you are completing today so CONGRATULATIONS !!!! Matthew Hall
5/5
Googleprecious was so helpful in showing us the house, she’s got the personal touch and i highly recommend
Thank you for taking the time to leave such a thoughtful review. We're glad to hear that Precious was helpful and made your experience a positive one. Her personal touch is something we truly value on our team. If you ever need anything in the future, we’re here to help.
5/5
GoogleJack Downes was handling our case and he was super quick at everything. He always made sure someone was attending us when he was away. The whole experience was great.
Dear Sandeep, Thank you for taking the time to leave us feedback and also your support and patience throughout. We are very pleased to hear about your experience with us whilst purchasing your new home and hope that you and Lakshmi are settling in well. All the best, Jack
5/5
GoogleI had a viewing with Edgar on Thursday and I was very impressed by his professionalism and knowledge of the property and the area. He has a very positive and engaging attitude.
Hi Anna That's so nice of you to take the time to comment on Edgar Thank you for your wonderful and encouraging comments it means a lot .
5/5
GoogleMatthew and Christine were great and kept us informed throughout!
Thank you so much that is so good to hear! We appreciate your feedback
5/5
GoogleGreat from start to finish. Jack Downes was knowledgeable, helpful and always at the end of the phone to answer questions. A really refreshing change! Would highly recommend.
Tom, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If we can be of assistance at any stage in the near or distant future please don't hesitate to reach out. All the best, Jack
5/5
GooglePrecious she seems a verry calm lady good customer service good personaltiy 10/10 with everything many thanx for her
HI Murtaza How very kind of you to give Precious a Five Star Google review and to top it off with 10/10 for everything thats brilliant
4/5
GoogleJulie was really easy to work with - easy going, informative, patient and helpful :)
Dear Ruben We are so pleased that you were happy with the service provided by Julie . Its so nice to hear your feedback Thank you Regards Matthew Hall
5/5
GoogleMatt and Stuart were top class when it came to photographing, profiling and marketing my property. I would unreservedly recommend them.PositiveQuality, Professionalism
Thank you for your kind words, good luck with everything. F J Lord Blackheath
1/5
GoogleZero stars if I can!!! This doesn’t even deserve one star!!! My appointment were moved last minute, on which I tried to make. And then, when I got to the property, they texted to say they cannot make the appointment. Absolutely ridiculous and no respect for other people’s time! Their excuses is that they are busy??!!! What’s happened to appointments and time keeping? I also were supposed to have 2 appointments, which Bryce cancelled without notifications.
Judy Chu, it is disappointing for us to hear that your experience was anything less than great. The branch manager will shortly be in contact to discuss and we have already started an internal investigation to find out the cause of your initial complaint.
5/5
GoogleI heartily recommend Jack and the team at Felicity J Lord. I was very impressed with their friendly efficient manner and professional approach. Would definitely use them again!
Joanna, Thank you for taking the time to leave us feedback. We are delighted that you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Felicity J Lord Blackheath estate agents
5/5
GoogleEverything was pretty smooth and responsive as a seller.... I had a very quick sale, so it was mostly the whole transactional piece and it was great to have them help smooth out any queries or issues between the two parties. Lilly was particularly helpful 🙂PositiveResponsiveness, Professionalism
5/5
GoogleTommy Weir is diligent and very proactive.
Dear Madhusmita Thank you so much for your kind words I will ensure Tommy is made aware of your comments. Thank you
5/5
GoogleGreat viewings, precious was highly knowledgeable, helpful and very friendly. Thank you for your help
Thank you, Andrew, for your kind words! We're delighted to hear that you had a great experience and that Precious was able to assist you so well. Your feedback means a lot to us, and we truly appreciate you taking the time to share it. If you ever need any further assistance, don’t hesitate to reach out. Wishing you all the best!
5/5
GoogleJulie is friendly, helpful and very informative - a safe pair of hands.
Helen, Thank you for your kind feedback. Its nice to hear Julie has been able to provide a great service to you in respect of the sale of your flat. Many thanks. Matthew Hall
5/5
GoogleI was shown around a number of properties by Julie from the Blackheath Branch. She accommodated evening viewings to fit in with our work schedules. Julie was really friendly, helpful and informative and helped us to find the right property for us. I would highly recommend.
5/5
GoogleExcellent service from the FJL team at Blackheath, in particular Olivia was brilliant. Throughout our house purchase she was on top of every detail. Highly recommended
Dear Alan O'Kelly, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. Felicity J Lord Blackheath estate agents
4/5
GoogleWe have recently bought a house through felicity J Lord, and Jack and Stuart were always very efficient, friendly and available. I would highly recommend them.
Dear Ben & Nidhi, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. Felicity J Lord Blackheath estate agents
5/5
GoogleOlivia was most helpful to me as a buyer. Her vendor-clients should be proud. Quick response to my queries and has kept me up-to-date on proceedings.
Dear Mark Stevens, Thank you for leaving such great and detailed feedback about your experience with Felicity J Lord Blackheath estate agents. If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for the great review!
5/5
GoogleNice job by Ria; she was in time and she took her time to show me 2 properties and explain all the relevant details relating to the 2 properties. Thanks for responding to my viewing requests Ria; much appreciated.
HI Jack How very kind of you to take the time to give a goggle review for Ria its much appreciated
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Felicity J Lord hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
