Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery helpful and friendly. Felt like we have known for ages. Justyna, Thank you for the help while a place to rent. I'll contact you shortly when I'm ready to buy.
Emmanuel · 29 October 2017
Agent replied · 28 October 2023
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help!
★★★★★ 5/5
GoogleWould not hesitate to recommend -In particulate -Vicky who was exceptionally professional -helpfull -patient and moreover always ‘Getatable’ Thank you
ELaine · 28 October 2021
Agent replied · 28 October 2023
Dear Elaine, We appreciate your feedback and are glad you are happy with the service, let us know if there is anything
else you need. Regards Vicki Tait. Felicity J Lord Blackheath Village.
★★★★★ 5/5
GoogleSarah Kelsey gave us an excellent inventory service. She went above and beyond for us. Highly recommended!
Tosin · 25 March 2022
Agent replied · 24 March 2024
Thank you for taking the time to provide such positive feedback, it will mean a great deal to the team.
Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
★★★★★ 5/5
GoogleI found Mark Reynolds to be a very helpful and approachable agent.
Emma · 28 October 2022
Agent replied · 28 October 2023
Dear Emma, I appreciate your feedback and we are glad you're happy with the service you have received, Please do let us know if there is anything else you need and we hope to work with you again in the future. Kind Regards Mark Reynolds and the team at Felicity J Lord Blackheath Village
★★★★★ 5/5
GoogleVery excellent service from Terese. Very gratefull for your quick service.
Ruth · 28 October 2022
Agent replied · 28 October 2023
Dear Ruth. Thank you so much for your feedback. Teresa is a valued member of staff and will appreciate your kind words
★★★★★ 5/5
GoogleI had the pleasure of dealing with Mark Reynolds who is an absolute gentleman. Very helpful and responsive.
Kas · 28 October 2021
Agent replied · 28 October 2023
Dear Kas, We appreciate your feedback and are glad you are happy with the service, let us know if there is anything
else you need. Regards Mark Reynolds. Felicity J Lord Blackheath Village.
★★★★★ 5/5
GoogleTeresa Penkert always happy to help ! Total professional !
Sharron · 28 October 2022
Agent replied · 28 October 2023
Dear Sharron,
Thank you so much for your kind words and the review left for Teresa in our Property Management department. We are delighted to hear that you are pleased with the service received and we thoroughly look forward to working with you again.
Kind regards,
Felicity J Lord (Lettings) - Blackheath Village
★★★★★ 5/5
GoogleVery good services provided by Felicity J lord Blackheath team, specially Justyna, which is an excellent professional, kind , and was extremely supportive over the whole process.
Adriana · 29 October 2018
Agent replied · 28 October 2023
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team.
Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
★★★★★ 4/5
GoogleGood and helpful - no problems Lily Porter
Charles · 28 October 2022
Agent replied · 28 October 2023
Dear Charles, Thank you so much for your kind words and the review left for Lily Porter in our Property Management team. We are delighted to hear that you are pleased with the service received and we thoroughly look forward to working with you again. Kind regards, Felicity J Lord - Blackheath Village
★★★★★ 5/5
GoogleAbsolutely brilliant Mark Reynolds..he has got extensive knowledge
Deepa · 28 October 2022
Agent replied · 28 October 2023
Hi Deepa, I appreciate your feedback and are glad you are happy with the service, Please do let us know if there is anything else you need and we look forward to working with you in the future, Kind regards Mark Reynolds and the whole team at Felicity J Lord Blackheath Village.
★★★★★ 5/5
GoogleFantastic company, would happily use again and recommend.
Harry · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team.
Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
★★★★★ 5/5
GoogleJustyna swatek, of the Blackheath office of Felicity J Lord, is an extraordinary professional staff. She assisted me in getting my family choice apartment. She is a good listener, friendly, calm and dedicated to her job. I will recommended her to my family and friends who are in need of properties.
I will ever be grateful to her.
Prince · 29 October 2017
★★★★★ 5/5
GoogleProfessional consultants, great communication and friendly service.
Samer · 28 October 2022
Agent replied · 28 October 2023
Hi Samer, We are glad you are happy with the service, Please do let us know if there is anything
else you need and we look forward to working with you in the future, Regards The whole team at Felicity J Lord Blackheath Village.
★★★★★ 5/5
Google5 out 5 for Mark. Super attentive!
Olat · 28 October 2022
Agent replied · 28 October 2023
Hi Olat, I appreciate your feedback and are glad you are happy with the service, Please do let us know if there is anything else you need and we look forward to working with you in the future, Kind regards Mark Reynolds and the whole team at Felicity J Lord Blackheath Village.
★★★★★ 5/5
GoogleLily responded to me swiftly. Great service
Uche · 28 October 2022
Agent replied · 28 October 2023
Dear Uche, Thank you so much for your kind words and the review left for Lily Porter in our Property Management team. We are delighted to hear that you are pleased with the service received and we thoroughly look forward to working with you again. Kind regards, Felicity J Lord - Blackheath Village
★★★★★ 5/5
GoogleAmazing service from Justyna, very helpful.
John · 2 December 2022
Agent replied · 28 October 2023
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team.
Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help.
★★★★★ 5/5
GoogleSarah Kelsey gave us an excellent inventory service. She went above and beyond for us. Highly recommended!
Tosin · 13 May 2021
Agent replied
Dear Tosin,
Thanks for your super feedback on the inventory process, that is great to hear.
We hope that you enjoy your new home and have fun making it your own.
If you have any friends or family looking to make a move please do not hesitate to put them in touch with us. We would love to help.
Kind Regards
Lisa & Team Blackheath Village
★★★★★ 5/5
GoogleExcellent - client centric experience
Marco · 1 January 2023
Agent replied · 28 October 2023
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord Lettings, it will mean a great deal to the team. Needless to say, should you or should you know of anyone that is looking to let or rent a property, please do pass on our details. We would love to help!
★★★★★ 5/5
GoogleDespite living in Australia, FJ Lord managed to overcome the tyranny of distance, find a tenant and arrange the lease and all the other procedures in setting up a new rental.
They also advised me on UK requirements and options that I was not familiar with.
I will gladly recommend FJ Lord to prospective landlords.
Richard Swarbreck
Richard · 29 October 2017
★★★★★ 5/5
GoogleVarsika from FJL has been very helpful. She helped me move out of my property to another one and made the transition very seamless. She has been available to me as and when I needed. She is also very friendly and personable, I couldn't recommend her more!
Sarah · 14 August 2021
★★★★★ 1/5
GoogleBeware of thieves and fraudsters. They gave us a house without hot water and at the end they did not refund the deposit.
CWP! · 29 October 2018
Agent replied · 28 October 2023
Thank you for your review and we are sorry that you were not satisfied with our service. Unfortunately, we are unable to locate which property these issues relate to. We also have no information about any of our tenants having problems with the supply of hot water. Please contact us via email at blackheath.village@fjlord.co.uk or telephone (0044) 0208 318 0927 to discuss your views.
★★★★★ 5/5
GoogleFrom my dealings with Tanya at Felicit J Lord ive found them to be professional, accommodating and a good intermidiary between tenant and landlord.
William · 29 October 2017
Agent replied · 28 October 2023
William Withall, thank you for taking the time to leave us feedback.
★★★★★ 5/5
GoogleThis agency helped us find our new home moving from abroad. They are very professional. Thank you, Justyna!
VacnaPaul · 21 September 2020
Agent replied
Thank you so much for your positive feedback. It will mean a great deal to Justyna and the whole residential lettings team at Blackheath Village. Needless to say, should you know of anyone looking to rent or let a property, please do pass on our details as we would love to help.
★★★★★ 5/5
GoogleVery friendly, patient and helpful.
JikanDojo · 28 October 2022
Agent replied · 28 October 2023
Thank you for taking the time to provide such positive feedback regarding Felicity J. Lord, it will mean a great deal to the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
