Trusted Agent profile Β· London
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238 reviews across 1 platform
Unit 61 Surrey Quays Shopping Centre, London, SE16 7LL
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at Unit 61 Surrey Quays Shopping Centre, is rated 4.6 out of 5 across 238 reviews on 1 platform, including 238 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleRafal at the Canada Water branch was awesome. Really knowledgeable and great communication. Highly recommend contacting Rafal for your property search.
Maria, thank you for your kind words , it will mean a great deal to Rafal. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love t o help.
5/5
GoogleReally great experience. Both carina and sonny did a great job with the whole process and really went above and beyond throughout! Thank you again!
Dear Kelechi Eseonu, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst buying your property, and thank you for your kind words. Best wishes in the new flat! Kind regards, Felicity J Lord Surrey Quays
5/5
GoogleWe experienced very professional viewing of the property by RafaΕ Majewski ππ»PositiveQuality, Professionalism, Value
Thank you Alice for taking the time to leave such positive feedback following the service received from Rafal at our residential lettings branch in Canada Water. Needless to say, should you know of anyone looking to let or rent a property , please do pass on our details as we would love to help
5/5
GoogleGood service from Felicity J Lord Ayo dealt with my enquiry swiftly which I greatly appreciated considering my circumstances
Zachery, thank you for your kind words , it will mean a great deal to Ayo. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love t o help.
5/5
GoogleCraigβs customer service from the initial registration and on the viewings highlighted his professionalism and enthusiasm. Very dedicated and went above and beyond!
Hi Rosalind Brennan, thank you so much for your positive comments about Felicity J Lord Surrey Quays!
5/5
GoogleGreat service from Rafal. Punctual responses&patience whilst we went over everything in details. Highly recommend felicity j lord !
Nancy, thank you for your kind words , it will mean a great deal to Rafal. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love t o help.
5/5
GoogleVery happy with the service we received from Rafal! He was very helpful from the start and showed us a property that we absolutely loved and we are moving in this week, we would definitely recommended him if you are looking to rent, he really listened to what we were looking for!
5/5
GoogleWould Highly Recommend. Raphael found us the perfect flat and was so patient with all the questions and queries
Dear Rui Thank you for leaving such great feedback about your experience with Rafal. We strive for 100% satisfaction, and it is great to see you had such a positive experience. If you or any of your friends/family have a property they need help with, please get in touch, we would be pleased to assist. Thank you again for your star rating
5/5
GoogleVery good service provided by Rafal, always on hand to answer any questions. Thanks for finding us perfect flat!
Dear Darius Thank you for leaving such great feedback about your experience with Rafal. We strive for 100% satisfaction, and it is great to see you had such a positive experience. If you or any of your friends/family have a property they need help with, please get in touch, we would be pleased to assist. Thank you again for your star rating
5/5
GoogleGreat agents. Fin found me places to view quickly that matched what I was looking for, really good service.
Many thanks for the 5* review George, Fintan and the team at Canada Water will be over the moon. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.
5/5
GoogleReally enjoyed working with Rafal, he was clear and easy to talk to! Thank you very much !
Good Morning Raja, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us and it will mean a lot to Rafal. Needless to say, if you know of anyone looking to rent or let a property, please do pass on our details as we would love to help
5/5
GoogleThanks for finding me and my girlfriend a flat in Canada Water Raf you were a great help.
Many thanks for providing your review. It will mean a lot to Rafal. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleFrom the experience of multiple agents that I have to deal with as an inventory clerk, so far FJ Lord is one of the best. They have provided an excellent, professional and responsive service, they are one step ahead and very knowledgeable. Reliable and friendly. I would highly recommend them. Your London Inventory.
5/5
GoogleFelicity J Lord is a professional property agency. James helped me to find a property to rent in my required area very quickly. The whole thing processed smoothly without any mistake. The online paper works are straightforward and less time-consuming. I would recommend this agency. Thanks again for the help.
5/5
GoogleSuper polite and very professional ! Great level of customer service delivered by Ayo would 100% recommend
Dear Shane Thank you for leaving such great feedback about your experience with Ayo We strive for 100% satisfaction, and it is great to see you had such a positive experience. If you or any of your friends/family have a property they need help with, please get in touch, we would be please d to assist. Thank you again for your star rating
5/5
GoogleExtremely pleased with Carina and Sonny. Their professional approach and communication is great and therefore I would highly recommend them.
Dear Julie, Thank you so much for your kind words, we are pleased to hear that you are happy with the service we provide. Kind regards, Felicity J Lord Surrey Quays
1/5
GoogleTerrible service. Not responsive at all.
I am sorry to hear of your concerns in regards to the service that you have received. This is surely not what we would like to hold ourselves to when it comes to the quality of our service. I understand we have looked into this for you previously, please feel free to contact us if you would like any further help.
5/5
GoogleThank you for finding great tenants quickly and efficiently Sana! Very professional service provided by you.
Dear Lydia Thank you for leaving such great feedback about your experience with Sana. We strive for 100% satisfaction, and it is great to see you had such a positive experience. If you or any of your friends/family have a property they need help with, please get in touch, we would be please d to assist. Thank you again for your star rating
5/5
GoogleAkram Hashem helped us find a flat that suited our needs perfectly (two professional sharers), and was able to help us get moved in within 2 weeks. He offered great advice, and has continued to provide great customer service even after the move. I would highly recommend him!
5/5
GooglePleasure dealing with Ayo really informative and helped make this process easier for us
Matineh thank you for your kind words , it will mean a great deal to Ayo. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love t o help.
5/5
GoogleRaf Thank you for all your help finding our dream flat.Very Professional and Friendly :)
Many thanks for providing such positive feedback Anita. It will mean a lot to Rafal and the whole team at Canada Water. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleGreat experience with Rafal he was incredibly helpful !
Thank you Emily for taking the time to leave such positive feedback following the service received from Rafal at our residential lettings branch in Canada Water. Needless to say, should you know of anyone looking to let or rent a property , please do pass on our details as we would love to help
4/5
GoogleVery good service and commitment including dealing with last minute issues up and down the chain.
Dear Laura Vale, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst we dealt with your property. Carina
5/5
GoogleCraigβs customer service from the initial registration and on the viewings highlighted his professionalism and enthusiasm
Dear Chenfei Wang, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
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