Trusted Agent profile · London
★★★★★
238 reviews across 1 platform
Unit 61 Surrey Quays Shopping Centre, London, SE16 7LL
Part of Felicity J Lord, see every office.
Felicity J Lord's office in London, at Unit 61 Surrey Quays Shopping Centre, is rated 4.6 out of 5 across 238 reviews on 1 platform, including 238 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleCraig’s customer service from the initial registration and on the viewings highlighted his professionalism and enthusiasm
Dear Chenfei Wang, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleGreat experience, very professional agents. Raf thanks for your help and support.
Dear Sara Thank you for leaving such great feedback about your experience with Rafal. We strive for 100% satisfaction, and it is great to see you had such a positive experience. If you or any of your friends/family have a property they need help with, please get in touch, we would be pleased to assist. Thank you again for your star rating
5/5
GoogleSuper service from Ayo very polite and friendly would absolutely recommend!
Thank you for taking the time to leave such positive feedback Rashi. It will mean a great deal to Ayo and the team at Canada Water. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.
5/5
GoogleGreat customer care from Rafal. It was a pleasure dealing with you.
Many thanks for providing such positive feedback Sylwia. It will mean a lot to Raf and the whole team at Canada Water. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details. We would love to help.
5/5
GoogleThank you for your great help Sani in finding me tenants
Dear Nocio Thank you for leaving such great feedback about your experience with Sana We strive for 100% satisfaction, and it is great to see you had such a positive experience. If you or any of your friends/family have a property they need help with, please get in touch, we would be pleas ed to assist. Thank you again for your star rating
5/5
GoogleWe have used FJL to manage our property for several years and we find the service courteous, efficient and very easy to deal with. Any issues, large or small, are dealt with in an efficient manner and with excellent communication. Would highly recommend.
5/5
GoogleThey helped me throughout the whole process... even at weekends... Thanks again for everything
Dear Alessandro, Thank you very much for sharing these comments. We are always happy to help our customers. You really made our day today. Have a lovely Christmas and a Happy New Year to you and your family. Carina Branch Manager Felicity J Lord
5/5
GoogleGood work, thank you for finding me good tenants quickly.
Dear Kabbie Thank you for leaving such great feedback about your experience with Sana We strive for 100% satisfaction, and it is great to see you had such a positive experience. If you or any of your friends/family have a property they need help with, please get in touch, we would be pleased to assist. Thank you again for your star rating
1/5
GoogleWorst letting agents ever. Once they have your money....thats it folks, they dont care. You are better off burning your money and living in a leaky cardboard box. Cant do any less than one star but take it as a minus 1!
1/5
GoogleLinas and the agency are liars. Took all my money, lied about my application and jeopardised my position with my landlord through deceit. Complete and utter scum. avoid, do not trust, have no dealings with. They'll cash your cheque but don't expect a service.
5/5
GoogleGreat service from Rafal would recommend it!
Chris, thank you for your kind words , it will mean a great deal to the entire team at Canada Water. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love t o help.
5/5
GoogleRaf you did a great job. Thank you.b
Christopher, thank you for your kind review; we are happy to pass along your comments to Raf and the team at Felicity J Lord Canada Water. Needless to say, should you know of anyone looking to rent or let a property, please do let us know as we would be only too happy to help.
5/5
GoogleQuick and seamless process. Good communication!
Rajvir, thank you for your kind words , it will mean a great deal to the entire team at Canada Water. Needless to say, if we can be of any further assistance to you, or if you know of anyone looking to let or rent a property, please do pass on our details, as we would love to help
5/5
GoogleGreat and professional service from Rafal Majewski.
Many thanks for the 5* review Thea Emilei, Raf and the team at Canada Water will be over the moon. Needless to say, if you know of anyone looking to let or rent a property, please do pass on our details as we would love to help.
5/5
GoogleI recently moved to a lovely flat in Canada Water renting with them. Akram showed me the flat on an unexpected day (31st December), after that he was replying to all my email within an hour!!! Very professional and respectful staff!
5/5
GoogleVery professional service from Craig Berg
Dear Patel, Thank you for taking the time to leave us feedback. We are delighted to know that you are pleased with the service you received from Craig. Kind regards Carina Solomon Branch Manager
5/5
GoogleVery professional service from Craig Berg
Dear Patel, Thank you for taking the time to leave us feedback. We are delighted to know that you are pleased with the service you received from Craig. Kind regards Carina Solomon Branch Manager
5/5
GoogleAkram our lettings negotiator has been of great help and has provided a wonderful service. If you are an international student i would recommend you to use services provided by Felicity J Lord.
5/5
GoogleRelocating from Switzerland to London. Calum Neale from Felicity J Lord has done a great job in making the process to get our new home as smooth as possible. Great work!
5/5
GoogleFrom the experience of previous agents that i have to deal with, so far FJ Lord is the best. Does really looks after their properties and tenants. Thank You.
5/5
GoogleI've been using FJL as I call them for several years. Their service has always been very good and I'I've always found Linas to be very accessible.
1/5
GoogleTerrible. Awful. Neglected to tell the landlady about our pets. Charged ridiculous fees. Got me caught in the middle of their business disagreements. Caused serious distress to myself.
5/5
GoogleAyo very was helpful in finding a good range of suitable properties, arranging viewings and discussing options with us - good professional service
5/5
GoogleAmazing customer service by your colleague Rafal ! VEry happy with the information he has given to use. Pleasure meeting him :)
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