Felicity J Lord London reviews

★★★★★ 5/5

Google

I have been house hunting for a while now, I decided to go with Felicity J Lord. I was put in touch with Mahdi, absolutely great experience. He took me through the whole process with ease, very detailed viewings and made sure to leave room …

Fahmida · 13 June 2025

★★★★★ 5/5

Google

Le Anh was very patient and friendly. He help us to find the way to balance between owner and us. It was super enjoyable and reliable. Thanks Le

Tianyuan · 16 March 2024

★★★★★ 5/5

Google

Amazing estate agent Alexander was amazing at getting us our dream property. Responsive, professional and really nice to deal with. I can only say that if you want anything regarding property please use FJL they are the best agents to deal with :-)PositiveResponsiveness, Quality, Professionalism, Value

V · 27 August 2022

★★★★★ 5/5

Google

To sell our flat so quickly over the winter was impressive. Personally, I’ve never known such reassuring, efficient and professional service. I’m so glad we chose them and I’ve since recommended them to a friend. We will always be grateful to them. Thank you Alex for being so kind and thank you James for working so hard to seal the deal!

A · 29 January 2019

★★★★★ 5/5

Google

James has been fantastic from start to finish. He always went above and beyond for me until the completion date. James gave me regular updates throughout the process and was absolutely brilliant. He is very approachable, professional and efficient. I would like to say a big thank you James from the bottom of my heart for your help and support.

Demi · 29 July 2019

★★★★★ 5/5

Google

Thanks to Nicolas, has been supported and guided me through the journey to move into my first home in london. 🙂 …

Janmejay · 22 May 2024

★★★★★ 5/5

Google

To sell our flat so quickly over the winter was impressive. Personally, I’ve never known such reassuring, efficient and professional service. I’m so glad we chose them and I’ve since recommended them to a friend. We will always be grateful to them. Thank you Alex for being so kind and thank you James for working so hard to seal the deal!

Becky · 30 July 2018

★★★★★ 5/5

Google

This agency is very keen to follow up, they are very responsive and friendly. Lee is a super agent providing honest feedback and direct introduction on the properties.

Sharon · 10 January 2024

★★★★★ 5/5

Google

Amazing estate agent Alexander was amazing at getting us our dream property. Responsive, professional and really nice to deal with. I can only say that if you want anything regarding property please use FJL they are the best agents to deal with :-)PositiveResponsiveness, Quality, Professionalism, Value

Vinesh · 22 June 2022

★★★★★ 5/5

Google

Alex and his team were brilliant in helping us sell our flat last month - viewings / advertising went really well, they found us a buyer within a week of going on the market, and then Alex was a fantastic, calm and responsive help in keeping the sale moving. Really grateful, thank you!

Kitty · 8 April 2021

★★★★★ 5/5

Google

I found James and Alex both great to work with. There were always very responsive to any queries that I had, kept me up-to-date through the conveyancing process, and pushed the sale through in good time. I felt their appraisal of the current market was realistic and I'm glad I chose them over another couple of local estate agents.

J · 15 March 2019

★★★★★ 5/5

Google

I recently had the opportunity to work with Anh Le and Alex during my apartment search. From the moment we spoke, their professionalism and knowledge about the property market stood out. The apartment Anh Le showed was perfectly aligned with my preferences, reflecting their attention to details. As we navigate the purchase process, I'm continually impressed by their responsiveness, guidance. I feel confident and supported with Anh Le and Alex handling this crucial step in my life. Highly recommended!

Vien · 1 October 2023

★★★★★ 5/5

Google

I recently had the opportunity to work with Anh Le and Alex during my apartment search. From the moment we spoke, their professionalism and knowledge about the property market stood out. The apartment Anh Le showed was perfectly aligned with my preferences, reflecting their attention to details. As we navigate the purchase process, I'm continually impressed by their responsiveness, guidance. I feel confident and supported with Anh Le and Alex handling this crucial step in my life. Highly recommended!

Mariana · 26 September 2023

★★★★★ 5/5

Google

Great team, they were very caring of my needs and support along the sale of my flat, dealing with difficult buyers. With lots of patience and perseverance we completed.

Alex · 13 October 2025

★★★★★ 5/5

Google

Ayo Ayoola has been amazing from start to finish, great person to deal with friendly honest hard working and has a genuine passion for he’s work. Thank you 🙏🏼 …

George · 26 September 2023

★★★★★ 1/5

Google

Really disappointed with this agent. Being a train journey away from London, we started inquiring about one of their properties a week and a half in advance before we planned to go to London for some viewings but kept being told to call closer to the time. After many attempts no viewing was ever confirmed. They listed the property as perfect for sharers and confirmed it would be possible for us to rent it but when we were already in London they started asking about who we are as the Landlord is apparently very picky about their tenants which could have been discussed way earlier and allow for us to plan our trip more efficiently. Even if the Landlord was picky enough to reject us purely based on our nationality or profession, they still could have simply communicated that. After few days now still no information whether we could rent the property or not, or whether the viewing will be arranged or not. The contact was lost although we were promised to receive further information before the end of the day or the next day first thing in the morning. Extremely unprofessional, certainly the worst experience compared to around 20-30 other agents that we spoke to. With the property's price now reduced, it certainly seems this estate agent was not interested in tenants who would be willing to pay the original price.

Marcin · 6 June 2021

★★★★★ 5/5

Google

We had very specific requirements and Anh was very patient and accommodating in meeting our request. His knowledge of the local area and all amenities really helped to reinforce his efficient customer service and he always seemed to be available!

Mari · 16 August 2022

★★★★★ 5/5

Google

James is a great professional. He was always ready to help, answer the questions and chase all the involved parties to ensure things keep moving as smoothly as possible. James has a good interpersonal skills that were important to reduce all the stress that is around when buying your first home. Thank you, James!

Igor · 29 July 2019

★★★★★ 5/5

Google

Sarah has been a fantastic partner and was full of great advice throughout the selling process and the purchasing of our new place. I couldn't recommend more to anyone who look for a professional and trustworthy agent.

Amaury · 14 November 2022

★★★★★ 5/5

Google

This agency is very keen to follow up, they are very responsive and friendly. Lee is a super agent providing honest feedback and direct introduction on the properties.

S · 22 July 2023

★★★★★ 5/5

Google

We fell in love with a flat being sold via Felicity J Lord and we bought it as our first time buy. James was extremely helpful in all stages of the process, answering all our newbies queries, and was always on time when we met him. Definitely recommended, 5 stars service!

Joao · 15 December 2019

★★★★★ 5/5

Google

Thank you Anh Le for your great service, excellent communications, and commitment to me as a customer. Will not hesitate to contact you for further viewings if I come across any new properties that suit my criteria. :)

E · 29 July 2022

★★★★★ 5/5

Google

I have been highly impressed with the team at Felicity J Lord, Greenwich, led by Alex Lawrence. I cannot recommend them highly enough for their professional approach, customer service and for going the extra mile in order to ensure that my sale went through as smoothly as possible. They are experts in the field, know the local area and property market well, and gave me excellent advice from start to finish. It was a pleasure to do business with them, and I would not hesitate to use them again in the future.

Lin · 28 February 2023

★★★★★ 5/5

Google

Deshauna Patrick has given me amazing customer service from start to finish, she’s dealt with all my enquiries efficiently and has helped me with maintenance issues, she is very reassuring and reliable!

Rayanne · 13 July 2025