Trusted Agent profile · London
★★★★★
883 reviews across 2 platforms
145, Three Colt Street, London, E14 8AP
Estates and Lets Ltd's office in London, at 145, is rated 4.3 out of 5 across 883 reviews on two platforms.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotHelpful and efficient Service
Joel G was extremely helpful in organising a property valuation and took the time to listen and advise accordingly. He was knowledgeable and friendly and did not push. Gave me a very favourable impression of the company at first glance. Thank you!
5/5
TrustpilotExcellent Service
Im really pleased with the service provided by Melissa (Property Manager) who helped resolve a whole host of issues during my property letting. Efficient and great communication which made the whole process really easy and worked really hard to resolve any issues that I had. A credit to the company - Thank you !
5/5
TrustpilotGreat service
I was connected to Mr David Harvey, he was very friendly and helpful. Provided me with all the details of the properties I wanted to view and arranged an ideal time for viewing. Much appreciated.
5/5
TrustpilotAbby Goopta in the tenancy renewals…
Abby Goopta in the tenancy renewals section did a great job, completely trouble free.Thanks Abby.
5/5
TrustpilotInformative and Professional Service
Had a great call with Anushighan, who was very friendly and informative. Answered some of my queries and helped me along my way.
5/5
TrustpilotI got a call from David Harvey…
I got a call from David Harvey regarding my BTL properties . He was very polite and very informative. We had a chat about the current market , inflation etc. I found him very helpful and patient. Well done!!
5/5
TrustpilotHad a survey carried out on Thursday…
Kieran carried out the survey on Thursday 21.07.22. He called me to ask if I had any concerns he needed to pay attention to. The report from him was in my mailbox the next evening. Very professional. An excellent service. Very professional. I would really recommend this company
5/5
TrustpilotGreat service
Maximilian Dobos provided an excellent service as letting consultant for us. He always kept in touch and managed to make the process of securing the property and moving in smooth and efficient. The agency has been transparent and attentive.
5/5
TrustpilotGood communication and follow up
Thorough survey. Surveyor contacted us before to see if we wanted any particular issues looked at. Contacted us on the day, after the survey completed, to give initial comments. Followed up the report with a Q&A call.
1/5
FacebookAbsolute bunch of cowboys. Bottom feeders. Only low life landlords use them. Avoid any property to let with them. No education needed to work in lettings, and it shows.
5/5
TrustpilotI cannot praise Adam highly enough
I cannot praise Adam highly enough, even though I didn’t find a suitable property to rent through him he worked tirelessly to try and help me. I wouldn’t hesitate to contact him again if I was looking and will recommend his services to any friends or relatives searching for a property.
1/5
Trustpilot🚨 If there was zero star⭐️i would…
🚨 If there was zero star⭐️i would choose that!!! The worse agency in London! I was dealing with renewal consultant Courtney Scarlett, It’s disappointing, not picking phone calls.!! If reply on email it takes weeks, but without any change.!!! Our case of leaving flat is taking over 4 months and still it’s not solved!!!! Horrible Service!!!!!!
5/5
TrustpilotA great letting agency
A great letting agency - efficient, straightforward, and with an excellent knowledge of the market. They move quickly and have never failed to find good tenants. I would highly recommend!
Thanks for taking the time to review us Alex, we appreciate it.
5/5
TrustpilotKarina!!
I continuously have dealings with Karina Selway, She is absolutely fantastic, always a pleasure to speak too and always bringing me a smile!!Could not recommend her enough, hard working and always a delight, she is on hand to help whenever I need her:)
5/5
TrustpilotWe've chatted with various members of…
We've chatted with various members of staff here and they have gone above and beyond on a number of things of late-excellent service, they've upped their game for sure
5/5
TrustpilotHad good help from Liam all the way …
Had good help from Liam all the way through the process. Always responding quick and to point which was valuable to us with a tight time schedule at hand.
Thank you for taking the time to leave your comments Jakob
5/5
TrustpilotIt has been our first meeting with an…
It has been our first meeting with an estate agent for a letting and turned out very well. Explanation of procedures and different options were outstanding.
5/5
TrustpilotDORA ZLATAR WAS GREAT 👍
One of the best estate agents i have ever dealt with.Their service is top quality and excellen. Ive been dealing with DORA ZLATAR.... and she provides excellent customer service.. I would definitely recommend others
5/5
TrustpilotSterling Service
The London Bridge office provides truly sterling service. They have let and managed my flat in SE1 for nearly a decade without a single void or hitch. Clive Martin, on the management side, is extremely well-organised and efficient, and deals with issues that arise promptly and affectively.
5/5
TrustpilotBrett and Harry managed to get a great…
Brett and Harry managed to get a great price for my commercial property. They guided me through the process, without drama, and their expertise was very valuable. Thanks guys.
5/5
TrustpilotMy recent letting out experience
Ms. Victoria Aderibigbe has offered very professional services in my recent letting out of my property. Good communications and quick response. Thanks
1/5
TrustpilotNEVER RENT WITH WITH COMPANY
Do not. I repeat do not use this company ever. They are a bunch of con artist. They were absolutely awful with everything to do with renting a property. To top it of they will also try and take all your deposit with no real explanation. AVOID AT ALL COSTS.
5/5
TrustpilotAlex was great.
Was talking to a lovely guy called Alex from the bookings team who was very professional and knowledgeable about the business and current market. Will be hopefully selling my flat with them soon. 👍👊
5/5
TrustpilotVery helpful
The agent called me back as soon I sent the request of information. He was able to give me all the details and take an appointment for a visit in real time.Very happy with the servoce
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