Trusted Agent profile · London

Estates and Lets Ltd London reviews

4.3

★★★★★ Great

883 reviews across 2 platforms

145, Three Colt Street, London, E14 8AP

Estates and Lets Ltd's office in London, at 145, is rated 4.3 out of 5 across 883 reviews on two platforms.

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1.0 / 5

7

Reviews on Facebook

Business-wide

Trustpilot logo

876

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Quick and comprehensive service from…

Quick and comprehensive service from the agents especially Adam

Yousef · 15 March 2022

5/5

Trustpilot

Home survey - detailed and explained by phone.

Very efficient admin from Amie, and a detailed survey by Mike , with very good pre and post survey discussions. Clear and succinct report. Mike took extra time to explain technical and detail points to me in terms I could understand. Thanks

John · 9 August 2023

5/5

Trustpilot

Real professionalism

Rebecca has helped us in a very difficult situation and has been excellent throughout. She has shown true professionalism and attention to detail. I don't know what we would have done without her.

Martin · 26 February 2024

5/5

Trustpilot

Thank you Feroza and Antony!

My wife and I have just moved into our first home. Feroza and Antony at the Streatham branch we're fantastic throughout. I don't think we would've managed to get the house without them, they both went the extra mile. Super personable and really lovely to work with. Thanks again so much, would recommend! Will

William · 19 May 2022

5/5

Trustpilot

Professional, polite and timely service

Stirling Acroyd in Clerkenwell have provided a professional service, smoothly managing the relenting of an apartment and the relationship between the existing and also trades that needed to undertake work. It made it a seem less process especially as I the landlord live overseas.Would recommend the team in Clerkenwell

PL · 7 December 2022

5/5

Trustpilot

Very helpful and refreshing

I had a very good discussion with Isaac on the phone about the current market and what would be best for me when selling my property in Surrey. He was very helpful and gave me a lot of advice to think about. People like him reinstate my trust in estate agents

Connor · 14 September 2022

5/5

Trustpilot

SA Borough High St - Highly Professional Team

SA Borough High St Team have managed our flats since 2002, Clive Martin the Property Manager has always been professional, reliable and efficient in dealing with any issues that arise. We recently sold a property and Reece Waller acted for us and did a great job. I have no hesitation in recommending the team to prospective Landlords.

Cliff · 23 November 2021

5/5

Trustpilot

I had a good conversation with Ellis…

I had a good conversation with Ellis this evening - he went out of his way to be helpful.

Claire · 21 October 2024

4/5

Trustpilot

We have recently completed renting a…

We have recently completed renting a property through Striking Ackroyd and despite the fact that is was during the Christmas period, it went as smoothly as possible!Every question was answered and both myself and my partner were completely satisfied with the process! Our agent was Nelsson Poku and he was an absolute star! Thank you again

Sabrina · 14 January 2022

1/5

Trustpilot

TERRIBLE TERRIBLE

Used this company for years- as soon as the original founder James goff died it was sold to Nick dunning associates- they are a bunch of con artists. Dishonest bullys! rubbish employers too I hear from ex employees!! Treated me like c**p, disrespectful management team! Long standing clients are not welcome it seems! We will take our business elsewhere.

Aimee · 4 July 2021

5/5

Trustpilot

Becky was very helpful and efficient

Becky was very helpful and efficient. Great service

Leo · 24 November 2021

5/5

Trustpilot

Just want to say a MASSIVE thank you to…

Just want to say a MASSIVE thank you to my property manager Ben, and the team at Stirling. They are always there when I’ve needed them, really down to earth company with true professionals on their team.I wouldn’t hesitate for a second to recommend them to anyone I know.If I could give 10 stars I would!

Esin · 23 November 2021

5/5

Trustpilot

Excellent service

Excellent service. Used this company twice and surveyor was very thorough. Letting us know by phone some details about the house we were buying that we didn’t know. Also report was comprehensive.

Pauline · 31 January 2024

5/5

Trustpilot

We are very pleased with the excellent…

We are very pleased with the excellent service provided by Aimee Croucher, the Property Manager. She is friendly, kind and always offers a help if there is any issue. She is really amazing, I don’t want to miss a chance to thank her and team for all your kindness and support to us.

Bimarsh · 1 April 2022

5/5

Trustpilot

Professional and Brilliant

I had the opportunity to work with Sam and Leyla, they are absolutely brilliant. The attention and the time of response were amazing. They helped me a lot with the process, I closed my new apartment deal in less than 3 business days. I highly recommend them.

Humberto · 7 December 2022

5/5

Trustpilot

The Croydon team made me and my…

The Croydon team made me and my boyfriends property search run smoothly and sped the process up because they knew that we were in a rush out of our current place. Bethany even went above and beyond to help us with confirmation about moving that our current landlord insisted onThanks so much team!

Caroline · 2 February 2022

1/5

Trustpilot

They r worse’s company ever

They r worse’s company ever. If u can don’t rent or use this company

Fatih · 7 December 2022

Agent replied · 12 June 2024

Hi Fatih, we pride ourselves on the great service we offer, I am sorry that this has not been your experience. I would love an opportunity to work with you to understand what may have happened, if you would like me to do this, please provide further information by emailing help@stirlingackroyd.com - Amber

5/5

Trustpilot

Helpful and efficient Service

Joel G was extremely helpful in organising a property valuation and took the time to listen and advise accordingly. He was knowledgeable and friendly and did not push. Gave me a very favourable impression of the company at first glance. Thank you!

Rebecca · 19 April 2023

5/5

Trustpilot

Excellent Service

Im really pleased with the service provided by Melissa (Property Manager) who helped resolve a whole host of issues during my property letting. Efficient and great communication which made the whole process really easy and worked really hard to resolve any issues that I had. A credit to the company - Thank you !

Majid · 25 November 2021

5/5

Trustpilot

Great service

I was connected to Mr David Harvey, he was very friendly and helpful. Provided me with all the details of the properties I wanted to view and arranged an ideal time for viewing. Much appreciated.

Jingyu · 11 October 2023

5/5

Trustpilot

Abby Goopta in the tenancy renewals…

Abby Goopta in the tenancy renewals section did a great job, completely trouble free.Thanks Abby.

Christopher · 1 February 2019

5/5

Trustpilot

Informative and Professional Service

Had a great call with Anushighan, who was very friendly and informative. Answered some of my queries and helped me along my way.

Shusangar · 7 June 2024

5/5

Trustpilot

Had a survey carried out on Thursday…

Kieran carried out the survey on Thursday 21.07.22. He called me to ask if I had any concerns he needed to pay attention to. The report from him was in my mailbox the next evening. Very professional. An excellent service. Very professional. I would really recommend this company

Mrs · 26 July 2022

5/5

Trustpilot

I got a call from David Harvey…

I got a call from David Harvey regarding my BTL properties . He was very polite and very informative. We had a chat about the current market , inflation etc. I found him very helpful and patient. Well done!!

Prem · 7 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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