4/5
TrustpilotMarty and Gavin were professional and…
Marty and Gavin were professional and personable. Great assets to the team.
Trusted Agent profile · London
Estates and Lets Ltd London reviews
★★★★★
883 reviews across 2 platforms
145, Three Colt Street, London, E14 8AP
Estates and Lets Ltd's office in London, at 145, is rated 4.3 out of 5 across 883 reviews on two platforms.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat company
Great company, very responsive to repairs. A pleasure to deal with as a tenant, especially Karina.
5/5
TrustpilotI spoke to Harry in head office today
I spoke to Harry in head office today, he was extremely helpful with what I was looking for and registered me as a buyer.
5/5
TrustpilotI deal with a lot of agents but my…
I deal with a lot of agents but my dealings with Wynosha Gonsalves stand out as one of the best. it’s good to know someone is looking out for your best interests. Great communicator, no messing around and used preemptive behaviour to get me a better deal. Give this persons a pay rise quick as some other company will be trying to snap them up!!
5/5
TrustpilotGreat communication
Great communication, dealt with my request promptly, thank you James
5/5
TrustpilotI reached out to Sterling Ackroyd after…
I reached out to Sterling Ackroyd after seeing a few properties of interest. The team were friendly, knowledgable and efficient. I was looked after by Aimee who is brilliant at what she does. She helped me to refine my searches and offered up many wonderful options to buy my next property. Keep up the great work team! David
5/5
TrustpilotWilliam was a brilliant help sorting us…
William was a brilliant help sorting us out with a dream place - thanks so much !!
1/5
TrustpilotUseless
Useless. No one seems able to help with my simple request after I have leased my apartment with them. They wanted to charge me 120 pounds to change a light bulb! Do not waste your time! Extremely unprofessional. Do not return email or phone call after you have signed their contract.
Agent replied · 12 June 2024
Hi Cindy, thank you for taking the time to leave feedback, we appreciate all reviews. We are sorry that you have had a bad experience with us. If you would like any further assistance with your request please email more details to info@stirlingackroyd.com and we will ensure it gets picked up asap. Thanks
5/5
TrustpilotAbby Gooptu has handled the Renewal of…
Abby Gooptu has handled my Renewal of Tenancy Agreement efficiently and expeditiously. He is friendly and good to have someone like him in the profession. Thanks Abby and his team in the office.
5/5
TrustpilotAlex was very helpful...
Alex was very helpful and I genuinely appreciated his support
5/5
TrustpilotGreat Customer service !!!!
Happy with the service provided by Nelsson Poku(Senior Lettings Consultant)Nelsson was more supportive throughout the process. It was amazing!Thank you Nelsson and team!
5/5
TrustpilotRented a house share through
Rented a house share through, the guilford branch. Richard was very patient and answered all of our questions . Would recommend his services.
5/5
Trustpilothonest and professional service
Dealt with Mark Latham in the Sales Office in Egham. I felt like i received an honest and professional service with great follow-up.
5/5
TrustpilotKarina is always extremely helpful
Karina is always extremely helpful. She communicates promptly with us and is quick to help resolve any issues.
5/5
TrustpilotEfficient. Effective. Extremely helpful.
My thanks to Alaa Derdour. Alaa resolved my query quickly. Followed up as promised. Appreciate the good service. Thank you, Alaa.
5/5
TrustpilotGreat help at tenancy end
Thank you to Julie McPherson from Renewals who processed my end of tenancy requirements so helpful and promptly. She also provided practical advice at the time I was relocating which was of great assistance.
5/5
TrustpilotGreat experience with Rominder Virdi
Couldn't thank Rominder Virdi on the lettings team enough - so friendly and efficient, she made finding a new place very easy.
5/5
TrustpilotVery professional
Very professional. Dealt with Chelsea all the way through. Everything very straight forward and easy to contact.
5/5
TrustpilotGreat service
Isaac called when he said he would. Persisted gently when he couldn't get hold of me. Remained calm when I was stressed. Previously dealt with some of the team in South Norwood (incl Simon) and they was just as good. I wish all lettings and estate agents could be as good.
5/5
TrustpilotI recently had to renew my tenancy…
I recently had to renew my tenancy contract for my house, I found the process quick and easy largely thanks to Abby Goopto the Renewals Manager who helped us through the process!
5/5
TrustpilotThe Bloomsbury letting department ( …
The Bloomsbury letting department ( Henry specifically ) has been very helpful over the the last few months with two lettings I have had.Henry has shown me that it is still possible to receive a good professional service from a company individual which is a rare thing now days.
Agent replied · 12 June 2024
Thank you Martin for taking the time to review us
5/5
TrustpilotReally efficient and friendly service…
Really efficient and friendly service from Rahat and the team at Shoreditch. Thanks!
5/5
TrustpilotAnita has been my property manager and…
Anita has been my property manager and I have had such a pleasant experience. She has responded quickly to my issues and ensures a prompt and thorough response. Thank you
5/5
Trustpilotbest estate agent experience thus far
I must say Stirling Ackord in general, but particularly Julie Mcpherson and the renewals team outdid my expectations. Considerably more professional and diligent than other estate agents I’ve experienced in London
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Estates and Lets Ltd hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
