5/5
TrustpilotBig thank you to Ella from the…
Big thank you to Ella from the Guildford branch for finding me a rental property in the right area love my place. Thank you for all your help and guidance…
Trusted Agent profile · London
Estates and Lets Ltd London reviews
★★★★★
883 reviews across 2 platforms
145, Three Colt Street, London, E14 8AP
Estates and Lets Ltd's office in London, at 145, is rated 4.3 out of 5 across 883 reviews on two platforms.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat Customer Care
Highly recommend Samantha Japaul. Have dealt with her for a number of years now. She has always been very helpful and deals with any queries I have quickly and professionally.
1/5
TrustpilotNightmare END of tenancy
All fine until I moved out and required my deposit back. 5 weeks since I left my flat, in the exact condition I received it in. Clean, tidy and fully paid up but am chasing and chasing with no success.
Agent replied · 12 June 2024
Hi Nicola, can you please email help@stirlingackroyd.com confirming the address of the tenancy just ended? I am keen to understand what we can do to help speed things up for you and to ensure you are fully advised of the status of your deposit return. I look forward to hearing from you, Amber.
5/5
TrustpilotExcellent service!
Excellent service throughout our tenancy. The Property manager, Rebecca Heslam was well informed, professional and very helpful throughout our four year tenancy, made life very easy for us!
5/5
TrustpilotAshley was super helpful
Ashley was super helpful, easy to speak to and I feel confident she will help me on my search.
5/5
TrustpilotEllie has been an absolute star
Ellie has been an absolute star. Brilliant communication at all times. Thanks!
5/5
TrustpilotWe had a great experience with this…
We had a great experience with this estate agent during the process of securing our flat! William was very helpful, enthusiastic and friendly!
5/5
TrustpilotCan’t thank Ella enough was brilliant…
Can’t thank Ella enough was brilliant from start to finish! Was so informative about the property and even answered all my annoying questions without any hesitation will definitely recommend!
5/5
TrustpilotAs a landlord using Sterling Ackroyd
As a landlord using Sterling Ackroyd, During my short time using them I have found them very responsive and communicative. Their representative Aaran has been very helpful.
4/5
TrustpilotVery professional
Marty Staplehurst has been great help in answering my queries and providing all the information.
5/5
TrustpilotDan was great
Dan was great. Very helpful and quick in dealing with our request to arrange a viewing.
5/5
TrustpilotGreat team, would use again.
Really excellent outfit. We used SA for renting out a flat and they were all over it. Our liaison, Ghilles, was first class being both efficient and responsive. His market knowledge was excellent and we found (excellent) tenants within a day or two. Others there we have had to speak to have been super helpful too.A pleasant change to the sometimes tough process of dealing with agents. Would highly recommend.
5/5
TrustpilotGreat service
I had the pleasure of speaking with Andrew Aldworth today, who had a patient and informative nature when talking with me to arrange a viewing and house evaluation. Although it turns out the property I wanted to see was about to take final offers I wound still be happy to continue working with SA due to the excellent service i've received so far.
5/5
TrustpilotAmazing customer service!
Within five minutes of sending my enquiry, I received a call from Ashley. What fantastic customer service! She asked me a few questions about what I was looking for and promptly sent me an email with further information about the property. She was very sympathetic and friendly.
5/5
TrustpilotGreat experience
Never thought I'd say this about an estate agency but the most professional firm I've worked with so far. Great experience overall. Pleasure to have worked with Ghiles.
5/5
TrustpilotExcellent service
Dealt with Katie Knott in the lettings department at the Croydon branch. Thoroughly impressed and will definitely recommend to anyone looking to rent their property in the area.
5/5
TrustpilotThank you Kyle
Thank you Kyle for the promtness and efficiency and all the support you demonstrated in managing my property. Highly recommended. Thank you Stirling Acktoyd for hiring professional staff.
5/5
TrustpilotSam was polite
Sam was polite, accommodating, and efficient in all aspects of our conversation.
5/5
TrustpilotThe experience with sterling Ackroyd in…
The experience with sterling Ackroyd in Croydon has been stress free. Nelsson Poku has been brilliant. Very helpful and kept me updated all the time.
5/5
Trustpilotappreciated
i really would like to thank Cherrelle Wilson - the move in manager for her effort in doing her job , along with the team of Stirling Ackroyed for helping in finding a proper tenant really appreciated
5/5
TrustpilotIssac is very helpful and is proactive
Issac is very helpful and is proactive. As a customer, I really appreciate his efforts.
5/5
TrustpilotJoel was helpful answering my questions…
Joel was helpful answering my questions great service.
5/5
TrustpilotSaffah is an incredible property…
Saffah is an incredible property manager. She is thoughtful, helpful, quick to respond, knowledgeable, and patient. She goes over and beyond and I couldn’t be more grateful!
5/5
TrustpilotProperty valuation
Had the Guildford branch out to value our property they were a great help ,special thanks to Alex who delivered a great service . Will use again
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
