Trusted Agent profile · London
★★★★★
883 reviews across 2 platforms
145, Three Colt Street, London, E14 8AP
Estates and Lets Ltd's office in London, at 145, is rated 4.3 out of 5 across 883 reviews on two platforms.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotSelling a house in Mitcham Surrey
I found Feroza Ahmed, of the Streatham office, so very helpful from the start of selling my friends home. She was always there to help with questions, giving updates. Nothing was too much trouble. Thank you so much Feroza!
5/5
TrustpilotBest agency
Matthew Brennan is the property manager in my current rental apartment and it was probably the best experience I've ever had with letting agencies! Any basic or maintenance inquiries are processed and resolved quickly and professionally. I'd definitely recommend this agency to anyone who wants a positive renting experience!
5/5
TrustpilotIssue solved within a day.
We have contacted the agency/senior property manager Tim Nagamani for an issue with the drain and everything has been solved within a day. Tim has been very prompt and helpful. Thank you very much for being very professional.
5/5
TrustpilotFantastic service
Fantastic service. Special thanks to Katie Knott from the Croydon branch, she was amazing and made what is usually a stressful experience- so easy. Thoughtful and thorough, I would definitely recommend if you need help with lettings in the area
5/5
TrustpilotUseful advice and guidance
David Harvey was extremely helpful . We talked about the properties advertised as well as honing down on those I might have available for rental
1/5
TrustpilotIf I could give them -100 I would
If I could give them -100 I would. We only spent a year in a property being let by SA but I feel like I have aged 10. Every time we needed something as tenants it was like drawing blood out of a stone. They are so unbelievably incompetent and shady. Every repair took weeks for them to sort out, it makes you wonder what they're doing all day. And they blamed it all on the landlord, who when we finally met her was also aghast at the service she had received from them. Real estate people are the scum of the earth.
5/5
TrustpilotGreat service
Property manager Letizia Lupi has been a delight to deal with. She is always responsive, helpful and efficient.
5/5
TrustpilotEfficient and helpful
I dealt with Casini Bikram- he was very helpful, to the point and provided an overall excellent service. Would be happy to deal with him again.
5/5
TrustpilotJake was a very kind agent
Jake was a very kind agent. He helped me out with all my questions and his responses were very fast and adequate.
5/5
TrustpilotGreat service
Liam was very helpful in the purchasing process from viewing to completion with excellent communication skills throughout. Thoroughly recommended
Thank you Johnny for taking the time to review us
5/5
Trustpilotmy moving experience was very simple …
my moving experience was very simple and easy. would definitely use them again - William was a great help.
Thank you for taking the time to review Stirling Ackroyd - we're delighted you are happy with our service
1/5
TrustpilotDo anything to avoid Stirling.
If I could give -1 star I would.
5/5
TrustpilotFive-star service
Five-star service! The whole team helped me purchase my first dream property. Thank you to Shay, Paul and Sophie for progressing my purchase. Couldn't be more grateful. Great Estate Agents which I highly recommend!Thank you - Nafeesa
5/5
TrustpilotSpeedy and personable
Alex got me registered and booked in quickly for a viewing when I was in a bit of a rush whilst at work
Dear AnonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Trustpilotthanks to Abby
I would like to stress out that the renewal department was very helpful and effective, especially Abhijit Gooptu
Many thanks for your comments Laurent
5/5
TrustpilotEllie Kozaki was great with keeping in…
Ellie Kozaki was great with keeping in touch with me an updating me when new properties came to the market.
5/5
TrustpilotExtremely happy with service
I found Jason Hirdes to be extremely helpful during the tenancy renewal process. He was excellent and was able to provide really useful advice on the current rental market which helped me to make a decision. Thanks Jason.
5/5
TrustpilotExcellent customer service
I have my first call with Jack he was super kind and patiently respond all my questions. Also he suggested new solutions Thanks Jack 🙌🏾
5/5
TrustpilotExcellent service from Mohammed Amin!
5/5
TrustpilotFantastic service from the Guildford…
Fantastic service from the Guildford branch over the years, in particular Ellie Brown who has been nothing but helpful and extremely knowledgeable on the local market. Would recommend to any tenants or landlords looking for an exceptional experience!
4/5
TrustpilotJake was good at what he’s doing
Jake was good at what he’s doing. Booked me in for a viewing straight and I believe his team will send me a confirmation email soon.
5/5
Trustpilotgreat company with great employers like Anna ozog
really great proffessional company ,we took the viewing appointments immediately ,and there is a great proffessional star called ANNA OZOG,so helpful ,cheerful ,friendly and rapid response ,doing unbelievable efforts to make everyone happy ,keep working till late to make sure that she sent the contract and all the legal work in the same day ,she deserves promotion ,and really highly recommend this company
5/5
TrustpilotBrilliant service so far
Tom and his team have been absolutely brilliant to work with. They are quick to reply, always explain things well and deal with issues with positivity. Very happy so far.
5/5
TrustpilotSandra Holmes has been very helpful and…
Sandra Holmes has been very helpful and efficient during an initial inquiry about a property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
