Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery professional service, quick to market, excellent pictures and video. Elle is very responsive throughout the entire process, and drives the sale through. We accepted an offer in a matter of days, and Elle provided continual support during the conveyancing process. Very transparent - we had frank discussions about property value and pricing strategy, and achieved what we were looking for. I would highly recommend EO estate agents.
Scott · 28 July 2021
★★★★★ 5/5
GoogleElle was wonderful to work with and she supported us through hurdles within the process of buying our first home.
Elle kept us informed on the finer details without us chasing her and was able to to give us a personable unbiased opinion and recommendations. Even after the job was done she followed up and ensured we had everything we needed. Many thanks Elle!PositiveResponsiveness, Quality, Professionalism
Mikaela · 25 August 2021
★★★★★ 5/5
GoogleEO were amazing! Elle and Poppy were super helpful throughout the whole process of selling. I felt like I could trust them throughout and I'd definitely recommend!
Cat · 1 October 2024
★★★★★ 5/5
GoogleBoth Elle and Poppy were amazing, we are first time buyers and they were so considerate in their approach and helped us greatly along the way.
Kieran · 11 October 2024
★★★★★ 5/5
GoogleEmma has consistently been a stand-out agent throughout the entire sales process. She went above and beyond, was extremely generous with her time, quick to respond, and offered excellent advice thanks to her significant experience. Emma was a joy to work with! I’d definitely recommend EO and would work with them again.
Leah · 30 November 2022
★★★★★ 5/5
GoogleElle was an absolute dream to work with when I sold my apartment in London. She achieved the price I wanted in a difficult market and made the whole process so smooth and easy. Such a warm and professional manner too, I couldn’t recommend Elle and the EO estate agent team enough
Gracie · 1 October 2022
★★★★★ 5/5
TrustpilotFlat sale
Highly recommend EO estate agents. Elle, Poppy and the team went above and beyond making sure the sale process went smoothly. They provided reassurance and communication which was second to none. We can't thank you enough for assisting is with our sale. We hope to cross paths again! Cecilia and Jon
Cecilia · 24 October 2022
★★★★★ 5/5
GoogleHighly recommend EO estate agents. Elle, Poppy and the team went above and beyond making sure the sale process went smoothly. They provided reassurance and communication which was second to none. We can't thank you enough for assisting is with our sale. We hope to cross paths again!
Cecilia · 31 October 2022
★★★★★ 5/5
GoogleRecently moved into our dream home in Streatham and the entire process with Katherine and Poppy was brilliant. They were both so lovely to work with, chased up queries and made everything as smooth as can be. Strongly recommend working with EO Estate Agents.
Connie · 28 February 2023
★★★★★ 5/5
TrustpilotExceptional Service and Commitment
As someone who has navigated the tumultuous waters of property sales, I can assert with confidence that EO Estates stands out as a beacon of professionalism and dedication in an often unpredictable market. At the heart of this exceptional experience is Katherine, an estate agent whose integrity, honesty, and personal touch not only sets her apart but also elevates the entire process of selling a property to an art form.
From the onset, Katherine's approach was markedly different. Her transparency and sincerity were immediately evident, establishing a foundation of trust that carried through every interaction. In a realm where uncertainty can be overwhelming, her dependable nature was a constant reassurance.
The journey was not without its challenges, particularly with two buyers whose actions can only be described as ridiculous. However, Katherine's steadfastness in these trying times was nothing short of remarkable. She remained unflinchingly committed to our property, showcasing a level of perseverance that is rare in today's fast-paced real estate environment.
Complementing Katherine's expertise was Poppy, whose diligent efforts ensured a smooth flow in the sale process. Her coordination and attention to detail were instrumental in keeping everything on track, a testament to EO Estates' well-rounded team.
What truly sets EO Estates apart, however, is their ability to make a complex and often stressful process feel manageable and even positive. The sale's successful completion can be attributed to their unparalleled skill and dedication.
In conclusion, if you seek an agency that embodies the highest standards of professionalism, and an agent who represents the best in the industry, look no further than EO Estates and Katherine. Their exceptional service is not just a promise but a proven reality. We will unhesitatingly recommend EO Estates to anyone venturing into the property market and firmly believe that with Katherine at the helm, your property is in the best hands possible.
Mr · 13 January 2024
★★★★★ 5/5
GoogleI had a a great experience in moving rental properties with EO. Elle, Carolyn and the team were supportive and courteous and made the move easy, helping in the entire process including referencing, the set-up of bills and more. Definitely recommended!
Christopher · 29 April 2023
★★★★★ 5/5
TrustpilotResponsive, Professional and Knowledgeable
Great experience in my home searching with Elle. We newly moved into the country, so are not familiar with the property market and the different neighbourhoods. Elle is knowledgeable about the properties we are viewing and very responsive to address our questions.
Maggie · 8 February 2023
★★★★★ 5/5
GoogleSo lovely and helpful every step of the process. Thanks Elle and poppy!
Charly · 11 October 2024
★★★★★ 5/5
TrustpilotBrilliant agent
Emma has consistently been a stand-out agent throughout the entire sales process. She went above and beyond, was extremely generous with her time, quick to respond, and offered excellent advice thanks to her significant experience. Emma was a joy to work with!
Leah · 17 November 2022
★★★★★ 5/5
TrustpilotLovely, personal service from EO
I consider us so lucky to come across EO, Elle and Poppy in particular, who now, coming to the end of sale, I feel, I could trust for their professional, but also kind attention throughout. Trying to sell a leasehold property proved really difficult with the first agent we asked for help, so we appreciate the difference in level of service we received from EO even more. I can highly recommend them and they would be our first choice if we came to buying or selling again.
J · 29 July 2023
★★★★★ 5/5
GoogleIncredibly grateful to Katherine and team for helping me secure my dream flat and steering me through a challenging process. Katherine’s approach instills confidence - balancing a calm and thoughtful style with expertise and decisiveness at the key stages
Tom · 30 November 2022
★★★★★ 5/5
GoogleKatherine was brilliant through the whole process. She built good relationships with everyone and this helped everything go smoothly. We were always given realistic advice. Our sale happened quickly and we couldn't be happier with the service. Highly recommended.
AJ · 31 October 2022
★★★★★ 5/5
GoogleI recently bought my flat with EO. Elle was friendly, professional and couldn't be more helpful. She was on top of every detail, super responsive to messages and was able to keep the whole process moving by giving the right nudges to the right people throughout. Highly recommended!
Andy · 28 July 2021
★★★★★ 5/5
GoogleElle is a super agent! She helped us every step of the way in our home purchase and was very responsive and professional.
She was always there to assist with the progress of our papers and offered help whenever needed. We cannot recommend her agency more!PositiveResponsiveness, Professionalism
Lea · 25 August 2021
★★★★★ 5/5
GoogleThank you, thank you so much Elle. Absolutely brilliant 1st class service. Totally on the ball, worked on aspects of the conveyancing I was unable deal with. Elle is friendly, professional and pro-active.
I highly recommend Elle, if you want to sell your propertyPositiveResponsiveness, Quality, Professionalism, Value
Lorna · 25 August 2021
★★★★★ 1/5
TrustpilotMisrepresentation
EO agency tried to sell us a property with a private garden. The garden was in fact shared and we only found out 3.5 months into putting the offer in. Initially EO agency did not admit there was an issue and put a lot of pressure on us to ignore the fact we were not buying what had been advertised.
We tried extremely hard to resolve the issue and move forward with the sale but it was impossible, the vendors pulled the sale and put it back on the market. EO would not talk openly about it as it appear they were nervous to admit their error.
We viewed the property 3 times, once with the vendor and twice with EO’s agent. Every time we clarified the garden was private and not shared with the property below. The floor plan also indicated the whole garden was private. This was incorrect.
We were left with thousands of pounds of fees, the sale of our flat fell through and were not able to move.
Imogen · 18 April 2023
★★★★★ 5/5
GoogleEll was a good negotiator and always ready to help us. We enjoyed working with her and she was always ready to answer our questions and also showed us the flat on a number of occasions when we asked.
Mehran · 28 July 2022
★★★★★ 5/5
FacebookWords can express how I feel right now but to say a very big thank you to my Account manager Madam. Kathy Perry, I never thought I could be able to earn and recover my lost profits but with her help and assistance in my trade, I achieved everything. Her withdrawal process is stress-free, and the document requirement is real I did mine before receiving my profits weekly. For help and support in your trade connect with Ma`am Kathy through her Email: kathyperry2470@gmail.com WhatsApp: +1 (352) 658-3405
Idris · 5 April 2023
★★★★★ 5/5
GoogleElle is a key player in any deal - she is incredibly efficient and will chase all parties to streamline the process. She has strong commercial insight and unlike many others in the industry has no ego either. I will definitely use next time!
Ed · 28 July 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.