5/5
Great experience using EO selling my flat. Friendly and personable, provided good advice and kept up to date on every step of the sale until completion. Definitely recommend. Thank you for all your help!

Trusted Agent profile · London
★★★★★
204 reviews across 3 platforms
352-356 Battersea Park Road, London, SW11 3BY
EO ESTATE AGENTS's office in London, at 352-356 Battersea Park Road, is rated 4.9 out of 5 across 204 reviews on three platforms, including 141 Google reviews rated 4.9.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Great experience using EO selling my flat. Friendly and personable, provided good advice and kept up to date on every step of the sale until completion. Definitely recommend. Thank you for all your help!
5/5
Elle was a real pleasure to work with and I'm so glad I went with her to sell my flat. She was incredibly professional, supportive and responsive throughout the whole process. I cannot recommend her enough!
5/5
EO - Emma and Poppy are top notch.
Emma at EO is a cut above the usual estate agent experience in London. Finally, someone who actually wants to help you sell your property and is genuine sincere and human, while she does it. You'd think that wouldn't be too much to ask or expect, but after a long protracted period to sell, via COVID lockdowns and rough market periods plus 3 previous agents (none of whom I would work with again) Emma got the job done and with energy, enthusiasm and (importantly) my trust. It wasn't an easy or smooth course, but she held out and communication was spot on throughout. Then Poppy stepped in to guide the sale process through, also very complicated in the end but she approached it with the same tenacity as Emma and we finally got there in the end! SO very glad I discovered Emma and EO. Great to work with people who seem to really enjoy their jobs too. A totally different experience and would highly recommend them.
5/5
Sold my shared ownership apartment within weeks of getting it on the open market. The real star of the party was Poppy, I'm not sure I could have got through this without her!! Word of advice, don't pay peanuts for a solicitor, take their recommendation on the solicitor to use!
5/5
I really can't rate EO, and specifically Jack, highly enough. The circus that is selling a leasehold flat in London wasn't easy and certainly not smooth at times but having Jack from EO put in such significant legwork through the whole process was so very helpful. Securing the buyer was just a small percentage of the hugh amount of work Jack put in. The chasing of third parties for us, the support, the advice, the constant updates on what was happening. He really went above and beyond. If all London agents acted with that level of care and attention we’d have an estate agency industry with a much better reputation than in currently has.
5/5
Fantastic service on flat sale
I really can't rate EO, and specifically Jack, highly enough. The circus that is selling a leasehold flat in London wasn't easy and certainly not smooth at times but having Jack from EO put in such significant legwork through the whole process was so very helpful. Securing the buyer was just a small percentage of the hugh amount of work Jack put in. The chasing of third parties for us, the support, the advice, the constant updates on what was happening. He really went above and beyond. If all London agents acted with that level of care and attention we’d have an estate agency industry with a much better reputation than in currently has.
5/5
Booked a viewing with the EO team - super easy and such a quick and friendly response! Elle was fab and had great knowledge of the property and the area - Thank you !
5/5
What a breath of fresh air compared to other high street estate agents. Elle, Poppy and the rest of the team at EO Estate Agents offered a boutique experience a cut above the rest. I felt looked after from start to finish. The team went above and beyond for me, during what I thought would be a stressful time to sell. I couldn’t recommend them more to anyone.
5/5
Used twice and they are the best!
I’ve used EO Estate twice now - once to sell my late mother’s house and more recently, to sell my flat. Both times, I was absolutely delighted with the way in which the properties were marketed and the quality of the potential buyers that this attracted. I work in the property industry and can honestly say that both Elle and Emma are the best agents I’ve come across. Nothing is too much trouble, they are always available and work so, so hard for their clients. Poppy, who assists with progression, is first class and all in all, you won’t find a better team. I can’t thank EO Estates enough for all their hard work and help and I wouldn’t hesitate in recommending them to everyone I know.
5/5
Brilliant estate agent
From the buyer's perspective, I could not be happier with an estate agent. When my husband and I first met Emma, she immediately gained our trust. She was very knowledgeable, kind, patient and 100% committed to her job, and we genuinely felt that she listened and represented our interest as well. She was the perfect bridge between us and the vendors. She helped us overcome some complications and she was regularly in touch with us and flexible to our needs. I can honestly say she went the extra mile to make sure both parties are happy, investing a lot of time in making sure the flat is ready for us to move in (letting the plumber in, arranging for a cleaning company to come in etc.). I cannot state enough how brilliant she is. Also, I cannot fail to mention Poppy, who was also extremelly helpful, very professional and knowledgeable, speeding things up and making the process smoother. Overall, we are very pleased with EO Estate Agents and would definitely recommend them to family and friends.
5/5
Really great experience from EO. Elle was amazing! We can't say enough nice things about her. She worked tirelessly to get us moved on time and made us feel fully secure and supported throughout the whole process. 10/10, thanks again!
5/5
EO Estate Agents made our first home purchase an exceptional experience! Their professionalism, expertise, and genuine care stood out from start to finish. They guided me through every step with patience, clear communication, making the process smooth and stress-free. I highly recommend EO Estate Agents to anyone looking to buy or sell.
5/5
This was my quickest purchase ever (from offer to completion) and Elle from EO estate agents was unlike the main stream, mediocre agent who I had to beg for a piece of information or waiting on hold when trying to contact them to be drip fed with info on progress. Very interactive and responding within minutes, Elle also recommended me a very good conveyancer who I used for my transaction. I will be in touch with both again in the future :)
5/5
Katherine sold my house for me in late 2023. She came up with an excellent marketing plan that had it under offer in three days, and then worked hard to get the sale completed before Christmas. But most importantly she was always an absolute pleasure to deal with, understanding that the sale of a house can be a very personal and emotional experience and not just a transaction. I would wholeheartedly recommend her.
5/5
Exceptional customer service from Emma
Emma at EO Estate Agents has been a pleasure to work with. She has been attentive throughout the whole process and incredibly responsive. She has shown exceptional knowledge of the property and was able to provide answers to all of our questions, some of which were often challenging. Emma has many times gone out of her way to help and facilitate the buying process as well as explain many things to us as first time buyers which has alleviated a lot of pressure. Emma has also been available to assist at short notice and beyond office hours which helped get the process through swiftly and avoiding unnecessary delays.We wish all buyers such a pleasant and professional experience as we have had with Emma.
5/5
Katherine at EO was exceptional. Selling my property was no easy task, but she made it possible. She was honest, straightforward, and fully on my side from start to finish. I wouldn’t hesitate to recommend her or work with her again.
5/5
We had such a positive experience working with Elle and Poppy at E&O selling our flat. It was a complicated leasehold sale and they made the process much easier than it otherwise would have been with great service, knowledge and communication. Thanks so much!
5/5
Competent, organised and effective company
We had an incredibly positive experience with EO estate agents. From beginning to end, every member of staff we have been in contact with (mainly Emma Gottelier, Poppy Montgomery) has been really kind, helpful, effective and proactive in dealing with our case (buying a house). If in future we will need to sell our property we will certainly use their services. Highly recommended!
5/5
Trading with a trusted account manager is what can make your dreams come through. For me Mrs Rochelle Nelson has the best trading strategies to win. I never believed on any post recommending online trading until I gave a try and the outcome was great for me. Making $6750 out of $1000 was a whole lot of profit for me.Thank me lateryou can contact her via;facebook"Rochelle NelsonEmail:rochellenelson731@gmail.comWhatsapp: +16267909787
5/5
We had an incredibly positive experience with EO estate agents. From beginning to end, every member of staff we have been in contact with (mainly Emma Gottelier, Poppy Montgomery) has been really kind, helpful, effective and proactive in dealing with our case (buying a house). If in future we will need to sell our property we will use their services. Highly recommended!
5/5
Working with Katherine to sell my flat was such a pleasure. What could have been a very stressful and overwhelming time was handled with professionalism and care so I always knew which stage we were at and felt guided through the process. Katherine and the whole EO team offer a bespoke service unlike any high street agent I’ve used before. I would use Katherine and EO for any future sale/purchase, they’re magic!
5/5
Elle has just sold my late mother’s house and I cannot thank her enough for all her hard work. She is thoroughly professional, extremely diligent, ultra responsive and achieved a price I didn’t think possible. The photos and video produced for the house were some of the best I’ve ever seen and from start to finish, I feel as though my sisters and I were in the best possible hands. I work with estate agents in my professional capacity and can honestly say that I’ve never come across an agent as wonderful as Elle so thank you for everything you have done! You are a credit to the profession and I wouldn’t hesitate to recommend you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
EO represented by Elle herself followed us in the lengthy process from day one, showing us the highest level of professionalism and knowledge. Her kindness and unpaired availability is simply unique and her offering in terms of service extends beyond the boundaries of her activity. A network of equally professional brokers and lawyer is in some way a natural extension of a business build for the client and not for the agent. You will not find a more secure and caring environment to work with when the moment of embarking in the adventure of the property market comes.PositiveResponsiveness, Professionalism
5/5
I have had such a great experience with EO estate agents. Elle and Poppy are really responsive and have helped me with all my queries along the process. They were great at keeping the process moving along quickly and smoothly.
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