Trusted Agent profile · London

Ellisons London reviews

4.7

★★★★★ Excellent

255 reviews across 1 platform

13 Queens Road, London, SW19 8PF

Part of Ellisons, see every office.

Ellisons's office in London, at 13 Queens Road, is rated 4.7 out of 5 across 255 reviews on 1 platform, including 255 Google reviews rated 4.7.

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4.7 / 5

255

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We've just completed on a house purchase and feel compelled to share how fantastic Ellisons have been throughout the buying process. Sam quickly built our trust with his honest, professional approach and has gone above and beyond to facilitate our purchase. Thanks to his proactivity and responsiveness we have been able to complete our purchase within 6 weeks and are extremely grateful for his efforts. I would have no hesitation in recommending Sam and the team at Ellisons. Thanks again for making the process so straightforward.

Bryan · 25 March 2020

Agent replied

Thank you for a fantastic five star review of our Wimbledon Sales team.

5/5

Google

I was joint vendor of a flat in Wimbledon. My father had bought this flat and lived there continuously since 1991, but recent years…2022 onwards…and his advanced age (90 years old, with associated health issues: dementia, etc.) made it untenable for him to live there, so he moved into a Care Home, and his flat needed selling. In January 2024, it was allocated for sale with Ellisons (Wimbledon), who were very helpful throughout its sale process (explaining all procedures arising and costs incurred, issuing progress updates, etc.). Eventually, the flat was sold and handed over officially to the new owner in October 2024. In fact, Ellisons (Wimbledon)…current staff…will not know this: that very same Ellisons Estate Agent (office and location) had helped me…first-time buyer…buy my property (flat) in Wimbledon in October 1993, with outstanding services (advice and guidance) provided by the then Branch Manager…downstairs…and then Financial Adviser…upstairs…to obtain the best mortgage available (based on the base rate and interest rates then !!). My mortgage payments started in November 1993 and ended in October 2018 (25 years later) !! I have lived continuously in this flat ever since then to date (writing this review), facilitated truthfully by Ellisons (Wimbledon) in 1993, above !! Hence, it is sentimentally totally apt that Ellisons (Wimbledon) had helped 2 family members, son (aged 29, first-time buyer) buying a flat in Wimbledon (1993) AND…31 years later…HIS father (aged 91) selling HIS flat in Wimbledon (2024) !! Heartfelt gratitude and appreciation to Ellisons (Wimbledon) for all outstanding property services provided to both family members…property purchase and sale…above, 31 years apart !! Exact same Estate Agent / Office / Location, inevitably different Agency staff, 31 years later !! Double credit, where it is due, most deservedly to Ellisons (Wimbledon) !!

Roland · 15 November 2024

Agent replied · 22 November 2024

Wonderful feedback from one of our most valued customers, thank you Roland.

5/5

Google

Aidan and his team sold our flat in a very difficult time with all the rate changes and financial up and downs. They never gave up and did it all with a smile and friendly manner. I can't recommend Aidan and his team at ellisons highly enough!

Grant · 23 February 2024

Agent replied · 24 March 2024

Lovely to read this feedback, thank you for your five star review.

5/5

Google

I never thought I'd enjoy the experience of working with estate agents, but having just sold our house in Wimbledon with the help of the team at Ellisons, I can honest say it's been a pleasure. Andrew was faultlessly helpful and polite throughout the process - in particular in shepherding the sale through its latter stages to the point of completion. Sam was also brilliant as Andrew's wing-man, remaining super-cheery and on-the-ball at a critical stage of the process. Thanks to the whole team for your help, it was very much appreciated.

Clare · 4 September 2019

Agent replied

Thanks Clare, for your five star review of our Wimbledon Sales team service.

5/5

Google

We went with Andrew @Ellisons over other agents not because he gave the highest valuation of our property (he gave the lowest in fact) but because he gave the most straight forward and honest appraisal of the market, and our position within it. We actually bought as well as sold through Ellisons, and Andrew, Fergus and Martin were all very helpful and communicative throughout the process, making sure that there was continual momentum throughout our chain. Even when our buyer pulled out, they found a replacement within a fortnight, in order to keep things pressing forward. We appreciated their guidance and input throughout the process, and would recommend Ellisons to anyone looking to sell in the Wimbledon area.

Steve · 29 July 2019

Agent replied

Thank you.

5/5

Google

Aidan from Ellisons Wimbledon is simply fab. He single handedly held our transaction and the whole chain together. We were purchasing our new property with Ellisons and had some utterly useless conveyancers (Convey Law) on all sides. Aidan went above the call of duty to chase other agents and solicitors in the chain to ensure the transaction could complete before Christmas. All of the team were honest and open with excellent communication from first viewing through to completion and beyond, but Aidan especially is an absolute asset to Ellisons.

Laura · 29 July 2019

Agent replied

Thanks for your feedback Laura.

5/5

Google

Aidan Purtill at Ellisons Wimbledon was an excellent agent through the entire process of buying our first home. He was extremely attentive to our requirements while we were searching for a home for over 9 months, keeping in contact with us throughout and letting us know of new homes on the market. A very honest, efficient and personable estate agent who we trusted throughout the process and would highly recommend to anyone looking to buy or sell property in Wimbledon. Thank you Aidan.

Jessica · 29 July 2019

Agent replied

Thank you Jessica, your five star customer review and words of praise for our Sales Negotiator Aidan is very much appreciated.

5/5

Google

The estate agency is very good at letting. We were tenants for two years before we moved up north for work. Every emergency was taken care of and all commitments for renovating and clearing done timely. We had emergency response when a pipe leaked excessively and when the boiler finally broke down. Which made us think that these agents are the right choice if we were landlords. Which we are now, alas they only work in Wimbledon area where we did not buy. The check in and check out are detailed and all maintenance items are taken care of, a decorator takes care of any in minor alterations that need to be made. Joanne, was phenomenal for getting our property issues resolved and took ownership for a lot of other issues that neither fell here or there and these eventually got resolved. Louisa helped with our contracts and Jenny was amazing for managing a great team, managing our last month and sorting out our additional paperwork as we checked out. All in all, these are the second high quality estate agency I have come across in 8 years, I only wish they would expand their services to cover the rest of London and other cities.

Asif · 29 July 2019

Agent replied

Thank you Asif for your wonderful five star review of our Lettings & Property Management team. It's nice for us to read customer feedback and know that our hard work and dedication to delivering the best service is recognised and appreciated by our tenants and landlords. Good luck in your new home.

5/5

Google

We recently bought a house, the second house we’d looked at, which we had fallen in love with the moment we saw it. Sam Lloyd was the vendor’s agent at Ellisons and we warmed to him immediately. We called him after the viewing to say we wanted the house and he told us in plain English what we’d need to do to get it. We subsequently set about doing so and with Sam’s help were successful. Sam then proved to be worth his weight in gold at every step of the purchase, and in fact our own sale which was not his responsibility. With a very jumpy buyer on our property our own estate agents had their work cut out, but it was Sam who gave us tips to keep things moving quickly and manage expectations, and drew on his wealth of knowledge and experience to reassure and guide us when our own advisers fell short. Bring into the mix some highly incompetent solicitors and things became very fraught. Sam managed to appease our vendors (and thankfully they were incredibly easy-going) whilst helping to keep things together on our side chasing solicitors and keeping in touch with our own estate agents. We were told some blatant (and serious) mistruths by various of our advisers and at each stage Sam was on hand to help us get to the bottom of things. He is widely knowledgable, a true professional and, dare I say it, not your stereotypical estate agent type. He’s also a bloody nice guy. Our only regret is that we didn’t instruct Sam on our own sale, but should we ever sell again we will be looking him up.

R · 29 July 2019

Agent replied

Thank you for your wonderful feedback, your five star review of our services and in particular our Assistant Sales Manager, Sam Lloyd at our Wimbledon branch is very much appreciated.

5/5

Google

I have recently bought a house using Ellisons, and I have been impressed with their service. Aidan showed me a number of properties, including two that I had not expressed interest in, but I eventually bought one of those! I used their in-house mortgage broker and solicitors and this made for a smooth and speedy process through to exchange. Aidan is to be commended for his role in all stages of the purchase, from viewings through to exchange he was professional, thorough and motivated.

Matthew · 29 July 2019

Agent replied

Thanks Matthew, we hope you are enjoying your new home.

5/5

Google

The estate agency is very good at letting. We were tenants for two years before we moved up north for work. Every emergency was taken care of and all commitments for renovating and clearing done timely. We had emergency response when a pipe leaked excessively and when the boiler finally broke down. Which made us think that these agents are the right choice if we were landlords. Which we are now, alas they only work in Wimbledon area where we did not buy. The check in and check out are detailed and all maintenance items are taken care of, a decorator takes care of any in minor alterations that need to be made. Joanne, was phenomenal for getting our property issues resolved and took ownership for a lot of other issues that neither fell here or there and these eventually got resolved. Louisa helped with our contracts and Jenny was amazing for managing a great team, managing our last month and sorting out our additional paperwork as we checked out. All in all, these are the second high quality estate agency I have come across in 8 years, I only wish they would expand their services to cover the rest of London and other cities.

Asif · 9 June 2019

Agent replied

Thank you Asif for your wonderful five star review of our Lettings & Property Management team. It's nice for us to read customer feedback and know that our hard work and dedication to delivering the best service is recognised and appreciated by our tenants and landlords. Good luck in your new home.

5/5

Google

I just sold a house through Ellisons and found the whole team a pleasure to work with. They were well-informed on market conditions, communicated promptly and were thoroughly professional and diligent during the process. I was nudged by Aidan Purtill into being more realistic on pricing than initially I’d hoped, but listening carefully to that advice proved to be an excellent decision and we quickly secured a committed buyer and a speedy sale on the back of it. I have no hesitation whatsoever in recommending them.

James · 25 October 2024

Agent replied · 8 November 2024

Thank you very much for your five star review of our Wimbledon Sales team and their professional service.

5/5

Google

We’ve had a very positive experience with Ellisons with us just having exchanged on a property earlier this month. We’ve spend the better part of the last year viewing houses with Aidan in the South Park Gardens area and with every viewing we came away with something new (in terms of knowledge and understanding of the trade-offs you inevitably face as a buyer). Ultimately, we found a property we really liked through them and Aidan did a very good job managing the relationship between us and the sellers as a middle man.

P · 9 October 2024

Agent replied · 23 October 2024

Thanks for your feedback and five star review, congratulations on your new home.

5/5

Google

I would rate Elissons as an excellent Estate Agent. We have recently bought our property in Wimbledon through them and we have been impressed with their service all the way through completing the process. They've been very helpful in advising us and providing sensible guidance throughout the process. Andrew was very honest, super flexible and very responsive. I would highly recommend using Elissons and Andrew in particular.PositiveResponsiveness, Quality, Professionalism, Value

Racha · 22 June 2021

Agent replied · 21 June 2024

Thanks so much.

5/5

Google

Aidan and Lewis dealt with selling our flat. They did a good job, Aidan said they had a buyer lined up even before we decided to go with them. You would think its a just a sales pitch but it came through. Lewis was fantastic, he kept us up to date with the sale where needed. I highly recommend Ellisons.

Steven · 2 November 2022

Agent replied · 22 November 2024

Thank you.

5/5

Google

Highly recommended. I have attempted a sell a property with Ellisons and subsequently rented it out …

Daniel · 22 June 2026

Agent replied · 22 August 2026

Thanks Daniel, glad we could help find a solution.

5/5

Google

Local experts, no nonsense, hard working, lots of attention to detail and timely updates from Callum.

S · 22 June 2026

Agent replied · 22 August 2026

Thank you for your wonderful feedback, very much apprecitated.

5/5

Google

Martin at Ellisons Wimbledon is very professional, friendly and helpful. he's also very patient, which comes in handy with indecisive buyers like us. What we like most about him is that he always gives us honest opinions which we really appreciate. When we needed help to find a good mortgage broker, solicitor or builder, he was happy to help. We would recommend him to anyone who is looking to buy in the Wimbledon area.

Rev · 29 July 2019

Agent replied

Thank you kindly.

5/5

Google

⭐⭐⭐⭐⭐ I had a great experience with Ellisons Lettings Wimbledon. The team was …

Abbas · 22 June 2026

Agent replied · 22 August 2026

Thank you for your five star feedback of your lettings experience with our Ellisons team.

5/5

Google

Molly and the whole team at Ellisons Estate Agents are brilliant. Highly recommend them.

Martina · 22 June 2026

Agent replied · 22 August 2026

Thanks very much Martina.

5/5

Google

Had the pleasure of dealing with Aidan and and Sam on my search in Wimbledon, who were extremely professional and knowledgable about the local area - even showing me flats which had not come across my search online. Special shout out to Andrew and Aidan who handled the purchase even after the offer was agreed (something which I couldn’t say for some of the other agents in the chain).

JAMIE · 17 November 2020

Agent replied

Thanks for your feedback Jamie.

5/5

Google

Martin at Ellisons Wimbledon is very professional, friendly and helpful. he's also very patient, which comes in handy with indecisive buyers like us. What we like most about him is that he always gives us honest opinions which we really appreciate. When we needed help to find a good mortgage broker, solicitor or builder, he was happy to help. We would recommend him to anyone who is looking to buy in the Wimbledon area.

David · 26 March 2018

Agent replied · 24 March 2024

Thank you kindly.

5/5

Google

We recently bought a house through Sam and the team at Ellisons. An excellent and efficient service was provided throughout, making many of the headaches I've experienced with other agents a complete non-issue. Sam was the single point of contact throughout the purchase - combining deep local knowledge with professional experience to make the whole moving process easier and less daunting.PositiveResponsiveness, Quality, Professionalism, Value

Mohammed · 25 August 2021

Agent replied

Thanks for your complimentary feedback and five star review.

5/5

Google

My partner and I worked with Mahul Patel at Ellisons: Mahul and his colleagues were excellent throughout and we wouldn't hesitate to recommend using them. They will certainly be top of our list in future.

George · 22 April 2024

Agent replied · 21 June 2024

Thank you George, your five star feedback is gratefully received.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Ellisons London

How many reviews does Ellisons London have?

Ellisons's London office has 255 reviews across 1 platform: 255 on Google.

What is Ellisons London's rating?

Ellisons London is rated 4.7 out of 5 across all 255 reviews, and 4.7 out of 5 on Google from 255 reviews.

Where is Ellisons's London office?

Ellisons London, 13 Queens Road, London, SW19 8PF.

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