Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMoving into our first home was a painless affair thanks to Sam's tireless efforts to keep momentum going throughout the purchase process and ensuring nothing was ever unclear or that the situation ever felt outside of our control. Thanks very much to you and the team - highly recommended!
James · 29 July 2019
Agent replied
Thank you for a very lovely review, it means a lot to Sam and the team to get this kind of feedback.
★★★★★ 5/5
GoogleAidan was an absolute pleasure to deal with - from our initial viewing, all the way through to completion.
Communication was swift and clear and he would always endeavour to promptly resolve any queries we had, allowing the entire process to be as painless as possible.
Adam · 30 July 2020
Agent replied
Thank you Adam, your feedback is very much appreciated.
★★★★★ 5/5
GoogleI have both bought and sold through Ellisons in Wimbledon, and on both occasions had excellent service. They were super attentive and were in regular contact. They know the local Wimbledon market extremely well. I don't have a bad word to say. Thanks Andrew, Sam and Aidan.
Stuart · 25 December 2019
Agent replied
Thank you for your five star review.
★★★★★ 5/5
GoogleSelling your house is so stressful so you need a professional and really helpful Estate Agent on your side. The team at Ellisons Wimbledon could not have worked harder on my behalf. I would like to single out Lewis Haldane for particular thanks. His professionalism and attention to detail meant that the whole process went smoothly and actually quite quickly. He liaised between me and my buyers in such a way that any frustrations were quickly ironed out. Definitely someone to have in your corner.
Sue · 3 September 2022
Agent replied · 30 July 2023
Thank you Sue. Really nice to read your comments regarding Lewis and the team
★★★★★ 1/5
GoogleDon't rent a property managed by Ellisons. They don't care at all about the properties or the tenants. We had multiple issues with our property when we moved in which took over a month to fix. Despite marketing themselves as a premium estate agents, the 1 bed flat we rented was terrible and needs to be completely renovated. We were forced to steam clean a heavily stained carpet that was 20 years old, were left without a fridge and oven for 2 weeks, as well as other basic maintenance issues which weren't rectified e.g. Mould in the bathroom when we moved in, dirty fixtures, broken sliding wardrobe doors, broken drawers. The property was marketed with all the landlords dilapidated fixtures hidden in the loft and when we asked for them to be removed when we discovered them when we moved in we were told no. Everything is always a battle with these people, especially getting our deposit back. In the end, after being threatened multiple times with arbitration, we gave up and agreed. Even if you find your dream place, do not rent a property managed by Ellisons.
Clodagh · 31 July 2018
★★★★★ 5/5
GoogleWe bought in Wimbledon through Ellisons - and were really impressed by their service from the beginning. Sam and Mahul really looked after us as buyers and maintained a high level of professionalism, care and communication with all parties throughout our transaction. We would not hesitate to engage them if/when it comes our turn to sell!
Chris · 22 May 2024
Agent replied · 21 June 2024
Thanks for your five star review and feedback Chris, we hope you enjoy your new home.
★★★★★ 5/5
GoogleAn excellent experience!
I’m a Central London estate agent of 20 years (*cue boos!*) so understand what good (and bad) agency looks like…They’d been recommended by fellow agents. Ellisons were faultless. Sam and Andrew in particular.
They were candid with their pricing advice, impressive with their track record and, importantly, extremely likeable (Sam in particular just ‘gets it’).
In a nutshell, they sold our house in a day!.. They proactively tee’d up a weekend of viewings (before we even came live) and had asking price on Monday morning. If only it always went like that!
Agreeing a sale is never ‘easy’ but it is the start of the process. They demonstrated their skill and ability and every twist and turn.
A hearty recommendation and THANK YOU! Giles, Phoebe & Family.
Giles · 30 July 2022
Agent replied · 30 July 2023
Thank you Giles for your complimentary feedback and five star review of our Wimbledon Sales team.
★★★★★ 5/5
GoogleWe recently bought our first house through Ellison's and we have had a really positive experience with them. We initially lost out on a property through them, and after that they really worked hard to try and find and secure us a property that fit our criteria. The whole process was seamless and Aidan who we primarily dealt with was charming, informative and happy to go the extra mile. We completed on the day of the recent storm and when we found our front garden wall was damaged as a consequence of the sold sign, Eliisons have been fantastic in trying to rectify this immediately without question. A great estate agent and a great experience. Thank you
Fattaneh · 30 July 2022
Agent replied · 30 July 2023
Thanks for your five star review.
★★★★★ 5/5
GoogleFirst rate service.Was selling from overseas as based in Cape Town so very impressed by the smooth,helpful sales team from start to finish.Special thanks to Aidan Purtill,who I mainly dealt with.Always on hand,easy to deal with and kept me in the loop at all times.
Joshua · 5 November 2019
Agent replied
Thanks for your five star customer review.
★★★★★ 5/5
GoogleWe recently rented a property through Ellisons and have never experienced such a great service from an agent! Ryan Palattao was nothing but very professional, friendly and helped us get the property we fell in love with! The team turned …
Amy · 23 November 2020
Agent replied
Thanks for your great customer feedback and five star review!
★★★★★ 5/5
GoogleWe bought from Ellison recently. Mahul and the whole team were very helpful, professional, patient, persuasive (yet not pushy) and have great local knowledge. They were very patient in answering my questions and quick in communication. Overall very happy with Ellison and I would definitely use them if and when we sell this house. Definitely no 1 agent in South Park Gardens and nearby area.
Uni · 7 October 2023
Agent replied · 28 October 2023
Thanks very much for taking the time to review our services, it's really nice to get this feedback. Hope you enjoy your new home.
★★★★★ 5/5
GoogleAndrew was so easy to work with through both our sale and purchase. He’s not your normal estate agent being open and honest and looking to do the right thing for all parties.PositiveResponsiveness, Quality, Professionalism, Value
Ally · 25 August 2021
Agent replied
Thank you for your comments and five star review.
★★★★★ 5/5
GoogleEllisons, and in particular Aiden, provided fantastic service in our recent house purchase. We were first time buyers and they guided us through the process and often went out of their way to help. I'd certainly recommend them!
Andrew · 8 March 2021
Agent replied
Thank you for your feedback and five star review.
★★★★★ 5/5
GoogleRecently sold our house through Ellisons Wimbledon. Andrew, Sam and Aidan were excellent throughout - gave consistently good advice and were responsive, professional and very helpful. Can't fault the service we received.PositiveResponsiveness, Quality, Professionalism, Value
Una · 25 August 2021
Agent replied
Thank you Una for your feedback and five star review, very much appreciated.
★★★★★ 5/5
GoogleWe have recently moved in near Wimbledon area through Ellisons, and they have been always willing to answer my questions very quickly. Special thanks to Ryan, as he has been very kind, responsive, and understanding of my requests!
Inho · 6 December 2020
Agent replied
Thank you for your feedback and five star review.
★★★★★ 5/5
GoogleEllisons have been great throughout the whole process of purchasing of our house. Andrew was a pleasure to deal with, and clearly knows the area and the houses here very well. His knowledge was incredibly valuable. Thank you very much!
Aaron · 10 December 2019
Agent replied
Thanks very much.
★★★★★ 5/5
GoogleSam Lloyd at Ellison's was extremely helpful throughout our first time buying a property. He was proactive in his approach, gave good advice and recommendations and was very genuine. I would definitely recommend Sam and Ellison's to friends and family.
Kate · 29 July 2019
Agent replied
Thanks for your lovely feedback Kate.
★★★★★ 5/5
GoogleWe brought our home in Wimbledon through Ellisons and have just used them to sell it. That sort of speaks for itself! We’ve spoken and met Andrew, Sam and Aidan throughout the years and all are knowledgeable and professional. Aidan has specifically worked incredibly hard on getting a slow chain moving for us and provided regular updates which was more than our sellers agent could do. I would highly recommend if you are looking at buying or selling in the area. Thanks for all your efforts!
Amy · 30 July 2021
Agent replied
Thank you so much your feedback is very important to us.
★★★★★ 1/5
GoogleI find it hard to believe that anyone in Wimbledon has 'quickly' sold their home through ellisons when they couldn't seem to sell our home in a prime location and at a price advised by ellisons. It seems off that you have reviews showing homes have been sold 'quickly' and yet ours hasn't sold. My partner and I have changed agents recently because we only had two viewings the entire three months we have advertised with ellisons. We have had several viewings with our new agent since. hmmmmNegativeResponsiveness, Quality, Professionalism, Value
Georgina · 22 June 2021
Agent replied · 21 June 2024
Dear Georgina, your feedback seems a little odd, I have checked our records we haven't had a client by the name of Georgina on our database in 2020. There hasn't been one property that has been on the market for three months with just two viewings, in fact the opposite, the market place has been extremely busy over the last few months, with record sales! I can state with confidence that we work very closely with our clients to achieve the best possible sale price at the earliest opportunity, sometimes the price needs to be reviewed if you are not achieving sufficient interest from perspective buyers. We would not leave a property on the market for three months without recommending a price reduction to achieve a successful sale. We are in regular contact with our clients every few days and we are completely transparent with buyers feedback, market activity and our professional advice. I would be very happy to discuss this matter if you are able to provide me with some accurate details, at the moment I can't see a record of you or your property on our database, please contact us headoffice@ellisons.uk.com with further details. Assuring you of our best intentions at all times.
★★★★★ 4/5
GoogleI would rate Ellisons as a great estate agent. I bought my house through them and then sold through them eight years later. They’ve also been very helpful over the years in advising how much value building work would add and quotes at various points when I’ve considered selling. Their local knowledge is very good. They are incredibly professional. They give full updates on viewings - an app showing how many Right Move views, how many viewings, what the feedback was plus a phone call with feedback after each viewing. I’d say the photos taken weren’t as good as ones taken by other agents which was a shame. However, the level of contact I had from them was way better than other agents. It took a while to get an offer on my property but their support in exchange and completion was brilliant.
Caroline · 15 February 2021
Agent replied
Thank you for taking the time to review our services, lovely to hear that you successfully bought and sold your house through us.
★★★★★ 5/5
GoogleEllisons in Wimbledon have done a superb job of selling our house. They gave straightforward and sensible advice right from the start and handled the process very professionally. All members of the team knew the details of our sale so always kept us fully up to speed with the process. In the end they delivered a great result and overall we were delighted with the service we got from Aiden, Andrew and the wider team.PositiveResponsiveness, Quality, Professionalism, Value
Dan · 22 June 2021
Agent replied · 21 June 2024
Thank you for your five star review of our Sales services.
★★★★★ 5/5
GoogleAidan purtill from the sales office was absolutely brilliant throughout the process, assisting in the purchase from the very first viewing to the day we collected keys. Was professional and knowledgable in the Wimbledon area, highly recommend!
Kristopher · 22 October 2024
Agent replied · 23 October 2024
Thanks for the great feedback!
★★★★★ 5/5
GoogleWe recently sold our flat with Ellisons. Aidan and Mahul supported us throughout the process and we had a very positive experience. They were super knowledgeable, helpful and efficient. They found us a reliable buyer very swiftly and ensured a smooth sale! Wouldn't hesitate to recommend them and would certainly use Ellison's again in the future
Rachel · 7 October 2023
Agent replied · 28 October 2023
Thank you for the recommendation Rachel.
★★★★★ 5/5
GoogleEllisons Sales team have helped both me and my wife sell several properties over a 20 year period in the SW19 area. They have always been extremely freindly, personable and proffesional. They have definatley helped take the stress out of the biggest financial decisions that we have made. They are able to use their experience to balance the legal formality of dealing with a house sale with creative thinking to move the process forward when the inevitable kinks in the process present themselves.
The last sale was very difficult as it took place just as the country began to lock down. The initial buyer pulled out as they could not sell their property in the chain. When the lock down occured, Ellisons were back up and running within 48 hours with reassurances that we would try and press ahead. Andrew from Ellisons, now working from home, came back with some potential buyers. As they were unable to show properties we agreed a workaround and I let the buyers in to view the vacant property myself. When the solicitors started to argue (as they always do!) Andrew worked overtime to ensure that both I, as seller, and the buyers were kept in the loop.
Everyone was under a great deal of stress but Andrew and the other members of the sales team always kept their good humour, always gave good and clear advice and always remained completely professional. They made a difficult situation bearable.
Neil · 16 July 2020
Agent replied
Thank you so much for your five star review for Andrew and our Wimbledon Sales Team.
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