Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recently worked with Megan to find a…
I recently worked with Megan to find a property and she was the best! I'd been looking for a flat for a really long time and worked with many different agents, most who I felt didn't consider my requirements carefully. I had been shown so many flats that didn't even fit what I was looking for which was quite discouraging. However, I felt Megan really understood what I was looking for and was extremely helpful in every way! She was very thoughtful regarding showing me flats and kept me in mind when she found ones that she thought I would like. I had a very positive experience and I would highly recommend working with Bective and Megan in particular!
Serena · 20 October 2020
★★★★★ 5/5
TrustpilotHornton Street Stars
Quick review of our very positive experience of both Andy LaPersonne and Jeremy Creasor at Bective on Hornton Street. Andy was superb in assessing our flat in W8 for sale, recommending a sensible price and then introducing quality prospective buyers with no time-wasters. We achieved asking which, given the current environment was not a trivial achievement. So very high recommendation from us for both Andy on his handling of our sale and Jeremy for his oversight and guidance - we really appreciated their expertise and advice.
SJ · 7 October 2020
★★★★★ 5/5
TrustpilotBest estate agent experience ever
I have lived in London for 11 years now and I have never had a better experience with rental properties than I did with Bective. They were fast, responsive, thorough, and kept me updated at all times. I worked with Kim and Jozef, both of whom made finding a new home enjoyable. Kim showed me the flat immediately and helped me through the offer stage. Jozef helped me through the reference check process.In the past with other agencies, I have been let down and treated quite poorly. This time I was able to view a flat and secure it within 1 week. Record speed for London!
Zeena · 12 August 2020
★★★★★ 5/5
TrustpilotBective in Kensington
I just bought a property via Bective in Kensington.Offer was accepted back in January but due to covid, thing slowed right down and there were numerous obstacles. Throughout, however, Andrew and team stayed in constant communication, were unwaveringly helpful and polite and always sought to help, regardless of the ask.For example, when we needed access to assess potential works, Andrew always went out of his way to make it work. Overall, a great team and a pleasure to do business with.
Ross · 6 August 2020
★★★★★ 5/5
TrustpilotAmazing experience!
We had an amazing experience with Bective Brook Green since the beginning! Stephanie was really helpful and kept us updated until the very end, and she was lovely to deal with.Communication is great even now that we are renting and the level of professionalism has been outstanding throughout so, despite a few hiccups that weren't due to the office or the Landlord, we received an excellent service!We are very happy with them and we couldn't recommend them enough.
Carla · 5 February 2021
★★★★★ 5/5
TrustpilotHighly recommend Bective, especially Megan Windus
I recently found the most perfect flat for me through Bective. I was so lucky to have Megan Windus to help me. She made me feel heard and safe, quickly understood what I was looking for and made worked hard for me to get the flat I wanted. Bective is truly the only ones I would go to, to find a flat in west London. Super nice staff, very professional and helpful from start to finish. I have nothing to complain about. As a young woman, it can be super easy for real estate agents to take advantage of us, but with Bective their only objective was to help me find exactly what I needed. Thank you so much Megan
Nikoline · 3 July 2020
★★★★★ 4/5
TrustpilotI recently had a varied experience with…
I recently had a varied experience with Druce, renting out my property through them. Initially, there were some delays and issues, but their managing agent Natasha Dhillon worked efficiently with her team to resolve the matters, and the repairs were solid. They also did a fantastic job handling a serious damp problem and were responsive throughout. I appreciated their diligence during the process. Though there were some hiccups, including confusion over tenant offers and some turnover among staff, on the whole, Druce's team demonstrated commitment and skill, especially in finding suitable tenants and maintaining communication. Overall, I'm quite pleased with their service.
Dugan · 17 November 2024
★★★★★ 5/5
TrustpilotWe have had such a fantastic experience…
We have had such a fantastic experience with Bective and our agent Jack Cooke. Jack was brilliant from start to finish, he instantly got us and what we were after with our flat search. He was efficient, communicative and understanding. We were so thrilled to have found such a great and reliable agent, and he has made the experience as smooth as possible for us. We will be waxing lyrical to any friends looking in this area!
Alice · 16 September 2020
★★★★★ 5/5
TrustpilotI purchased a flat this June through…
I purchased a flat this June through Bective- with the help of the brilliant Jacinta. She expertly guided me through the process (as it was my first time buying), with a seamless transition from viewing the flat to completion. Everything was conducted swiftly, professionally and especially in time before the end of the stamp duty holiday. I was highly recommend Jacinta and the Bective team for anyone looking to buy property in London!
Roman · 25 June 2021
★★★★★ 5/5
TrustpilotI have been dealing with Jatin Patel at…
I have been dealing with Jatin Patel at Druce in relation to my property in West London, he has always been, available, and responsive, and efficient
Julia · 1 August 2025
Agent replied · 3 June 2026
Thank you very much for your kind review, we are delighted you had a positive experience with our team. We really appreciate any feedback from our clients and wish you all the best for the future.
★★★★★ 5/5
TrustpilotThe Hammersmith Sales team of Louise K…
The Hammersmith Sales team of Louise K and David H is very efficient and pro-active. The moment our house went on the market with them, their team really pushed the marketing and everyday there was a viewing or two. The communication from the Team was very precise and quick. Every time I called, email or whatsapp, all my questions were answered in time quickly. If you live around Hammersmith then look no further and don't go with Multi-agency. I stronly reccommend Druce for a one stop shop. You will get your house sold for sure.
Anurag · 24 October 2024
★★★★★ 5/5
TrustpilotFlat sale
Daniel and his team went way beyond their remit in keeping our sale on track. When all seemed lost they kept pressing, and after 11 months we made the sale. Result!
CSL · 7 November 2024
★★★★★ 5/5
TrustpilotProfessional, efficient, friendly and transparent
My husband and I were absolutely thrilled with the level of professionalism, efficiency and transparency that Bective provided. Our agent, Kim, was phenomenal. After missing out on previous properties with other agencies due to their lack of speed, Kim was able to give us undivided attention on the day a new property came onto the market to ensure that we secured it, and we did! We couldn't recommend working with Bective enough. Thank you.
Sophie · 4 February 2021
★★★★★ 5/5
TrustpilotMegan helped me find the perfect flat!
Megan was such a help and maybe me feel comfortable and at ease along the way. Kim, who had helped me previously was also lovely. Highly recommended hunting for a property with these guys.. I had a lot of requests and they met them all and also didn’t say ‘oh, well you’ll have a hard time getting all other requirements’ etc. They very much helped me hunt for them all!! Easy administrative process also
Georgia · 3 February 2021
★★★★★ 5/5
GoogleVlad has been very helpful always proactive and sending me housing options that fit my criteria. He works hard and really cares about finding tenants the right home. Really appreciated his help in my search!
Charmaine · 28 August 2024
★★★★★ 5/5
GoogleWe are delighted to have worked and totally satisfied with the services, support and commitments BLM afforded us during the letting of our flat from 2011 to mid 2017.
We can also mention without hesitation the superb support Mr.Keith and his team at BLM and the efforts and follow ups during and up to the closure of the sale of our flat this week. Thank you Keith and the team and wish you all and BLM all the success in the future. Ghassan
Ghassan · 19 June 2018
★★★★★ 5/5
TrustpilotHighly recommend - Kim a true asset!
I cannot recommend Kim Oldham at Bective enough! From the start, she was highly professional, helpful and an amazing communicator. It felt like she was really committed to my husband and I, giving us undivided attention and keeping us up to date along the entire journey. Having worked with so many agents in the past, Kim is by far the best I have ever worked with - a true asset to any company!
Amani · 7 February 2021
★★★★★ 5/5
TrustpilotVery pleasant experience!
Bective is not your average real estate company. We recently moved with the Brook Green Office. Stephanie G. and her team made it a truly personal and enjoyable experience. The move was super easy, the entire team is really flexible and super friendly. Prior to our move, Stephanie pro-actively made sure that our new tenancy had been looked after and that everything was in good order for the move. Definitely recommend them!
Antoine · 6 April 2021
★★★★★ 5/5
TrustpilotLydia and Bective were excellent at…
Lydia and Bective were excellent at helping me find the flat that I was after. As a first time buyer, the helped talk through various issues and it was great to work with someone who I could trust. Lydia was friendly, informed and always willing to help even if it was in the evenings or on the weekend. My experience with Bective has been really positive and I will definitely use them again.
Henry · 11 January 2021
★★★★★ 5/5
TrustpilotFabulous Refurb
My flat developed a serious damp problem. I have just completed a major refurbishment and a new tenant is moving in today. Druce have guided me through this from start to finish. They have been brilliant! Natasha found an excellent contractor and she and Emil have managed a challenging project with skill and diligence. They have been available and responsive. Harry's team were so quick to find a new tenant. Thank you all so much for your hard work and support.
Neil · 19 September 2024
★★★★★ 1/5
TrustpilotAwful company
Awful company. They don’t pay there bills
K · 7 January 2026
Agent replied · 3 June 2026
Thank you for taking the time to share your feedback. I’m genuinely sorry to hear about your experience and understand how frustrating this must have been.
We take concerns like this seriously and would like the opportunity to review what happened properly and put things right where possible.
Please contact us at enquires@druce.com with your name, property address (if relevant), and any reference number, and we will have a senior member of the team review this as a priority.
Thank you again for bringing this to our attention.
★★★★★ 5/5
TrustpilotThe agent named Tiago is super nice and…
The agent named Tiago is super nice and very helpful. I have never met any agent that is so responsive and eager to help like this agency before.From the beginning until handing the key went very smoothly. I had asked Tiago a lot of questions, he never ignored to find answers for me. I would recommend everyone to use this agency.
Natcha · 1 October 2022
★★★★★ 5/5
TrustpilotFirst time buyer - personal and professional service
I recently exchanged on my first property with Bective and having dealt with a number of estate agents over the course of the search I could not recommend them more highly. Alex Pink was incredibly professional and always at hand to answer any question I had and updating my regularly during process. It made the whole process easy and less daunting for a first time buyer, would highly recommend.
Sara · 19 August 2021
★★★★★ 5/5
TrustpilotExcellent service
I’ve just recently let through the Bective Brook Green branch and their service has been amazing. Kathryn and the team provided great communication throughout the whole process and went above and beyond to make it easy for us to let. Kathryn even stayed late one day at work to give me the keys which just shows how much they care. 100% recommend.
Emily · 20 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.