Trusted Agent profile · London
★★★★★
259 reviews across 2 platforms
41 Paradise Walk, London, SW3 4JL
Douglas and Gordon's office in London, at 41 Paradise Walk, is rated 4.9 out of 5 across 259 reviews on two platforms, including 257 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleMy experience working with Rosie Mummery was excellent. She was extremely responsive and professional. Thanks to her help the whole renting process, from finding a flat to signing our tenancy agreement was seamless, and took less than a week.
Hi Konstantinos Flogaitis, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from Douglas & Gordon Estate Agents Chelsea
5/5
GoogleJessica Moreton, who is a first class property realtor, not only found me a fantastic apartment in Chelsea Harbour but also sold my 6-Bedroom property in Clapham. I can’t recommend her highly enough. She is simply the best - Andrew Kendrick
Dear Andrew, what a wonderful review!! Thank you so much for taking the time. We are so pleased that you had such a great experience with Jessica - I know that she absolutely loves it when everything comes together so well and that she will work tirelessly to ensure it does! Best of luck with settling into your new home. Best wishes, D&G
5/5
GoogleI have been selling my place with Jessica Moreton and I can not recommend her more highly. A truly credible and super hard working agent who delivered when it mattered. I will be highly recommending Jessica Moreton to all my friends.
Dear DJ, thank you so much for your review. We completely agree - Jessica is amazing!!! Best wishes, D&G
5/5
GoogleEmma at Chelsea Office, is one of the best Agents that I have met in a very long time! Well presented, very efficient, patient, helpful, cheerful and friendly. Goes the extra mile to make sure the Client is happy! A real Star!PositiveResponsiveness, Quality, Professionalism
Hi Sandy, thanks for writing this lovely review. It's great to hear Emma went the extra mile for you. Best wishes from the Douglas & Gordon team in Chelsea
5/5
GoogleDealing with Emma was an absolute pleasure. We didn't feel pressured in anyway and she understood what we were looking for instantly. She was super friendly and transparent. We didn't end up renting through D&G but wanted to pass on the feedback anyway!PositiveProfessionalism
Dear Dan, that's wonderful to hear! Thank you for taking the time to write this great review of Emma, we truly appreciate it. Best wishes from everyone at Douglas&Gordon
5/5
GoogleI have dealt with Douglas and Gordon as a Landlord for 20 years. This company employ the best staff in the business. They are professional, knowledgeable and work hard for their Landlords. Well done and thank you to Hannah and her staff in lettings.PositiveResponsiveness, Quality, Professionalism, Value
Dear L, thank you very much for your wonderful recommendation - we truly appreciate it! Best wishes from everyone at Douglas and Gordon
5/5
GoogleCatalina made renting me and my girlfriends first flat together seamless and hassle free. Fantastic service from start to finish!
Dear Lewis, thank you so much for such a wonderful review for Cati! I hope you and your girlfriend are really happy in your new home :) Best wishes, D&G
5/5
GoogleWe have just completed on a flat which Douglas & Gordon were marketing. Alexander Neale was professional, proactive, and patient throughout. They made themselves available for viewings and second viewings and were always helpful.PositiveProfessionalism
Hi Roshan Doostdar, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents Chelsea
5/5
GoogleLizzy has been absolutely fantastic during my search, she is very professional and always on the ball. I would recommend her to anyone looking in the Chelsea area. A true credit to D&G! Thank you for all your help!PositiveResponsiveness, Quality, Professionalism
Dear Jack, that's great to hear! We really appreciate your recommendation of Lizzy & the team. Best wishes from everyone at Douglas & Gordon
5/5
GoogleI had the pleasure of being assisted throughout the year by Jessica Moreton, and I couldn't be more satisfied with the service I received. Jessica has consistently demonstrated professionalism, helpfulness, and dedication. She went above …
Dear Chiara, Thank you so much for the lovely feedback! We are so pleased that you had a great experience with Jessica - she is wonderful! Best wishes, D&G
5/5
GoogleFinding a suitable property can be a stressful and complicated procedure. Thankfully, the service provided by Ciarnan helped us to navigate the various pitfalls by providing an efficient, professional and courteous service. Thank you. The whole process with Douglas and Gordon was straightforward and recommended.
Dear Neil, thank you so much for your review and recommendation of our wonderful Ciarnan. He will be so happy to know that it was such a positive experience. Best wishes, D&G
5/5
GoogleI've has a great experience with D&G! Katie Gass has been wonderful in helping me with my search - always so responsive and I really felt she understood my needs and wants. Will be using D&G and Katie again. Thanks!
Dear Ella, thank you for taking the time to write this great review of Katie - we truly appreciate it! Best wishes from everyone at Douglas & Gordon in Chelsea
5/5
GoogleMegan at Douglas & Gordan has been an absolute delight to house-hunt with! She made the whole experience so easy for a young couple who hadn't been through the process of letting through an agent before. She understood exactly what we were looking for and found us a property to rent remarkably quickly, and was with us every step of the way. I would highly recommend Douglas & Gordon and Megan in particular to anyone looking to rent in the Chelsea area!
5/5
GoogleI have given a 5* reviews to Jessica Randall May from The Chealsea letting team always went over and above in the service that she provided. Super friendly She was always polite and approachable to answer any questions or queries that I may have had even outside of working hours. She is dedicated to her job and professional, She Very organise and she provided an excellent service and I will definitely recommend her to family and friends who need to look for the right property in the area in future.PositiveResponsiveness, Quality, Professionalism, Value
Hi Emily, a huge thank you for writing this lovely review. We couldn't agree more - Jessica is a superstar and we're so pleased to hear you've had a great experience working with her. Best wishes from the Douglas & Gordon team in Chelsea
5/5
GoogleChris and Alexander were great to deal with: knowledgeable, patient and sympathetic. We were delighted with the service we received selling through Douglas and Gordon. Many thanks to them and their team.
Hi Peter Quinn, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents Chelsea
5/5
GoogleI recently had the pleasure of working with Hannah McDougall on getting a property let and I cannot recommend her enough! She is extremely personable, professional, and responsive. I had a less than desirable experience with another agent and felt as though it was going to be difficult to find a good tenant; however, Hannah and the D&G team were able to get an offer on the flat within a week! Thank you again and thank you for making the whole process actually enjoyable!PositiveResponsiveness, Quality, Professionalism, Value
Hi Charlotte, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Hannah, and that you got an offer on your flat within a week! Best wishes from the Douglas & Gordon team in Chelsea
5/5
GoogleHi Jessica Moreton, thank you for all of your hard work! You have been there for us to engage with the seller, answer questions and support the requests all the way along, much appreciated!
Dear Shidi, thank you so much for your review about the wonderful Jessica! She is an outstanding agent and will be thrilled to read this. Best wishes, D&G
5/5
GoogleViewing homes with Douglas&Gordon has been a great experience. Beatrice has been very focussed and helpful in our search.
Hi Frederik B, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents Chelsea
5/5
GoogleLouise Budgen was excellent and incredibly helpful in our search for a flat in London. Always delightful and made our days of flat hunting fun. Highly recommend her to anyone looking for a flat in SW London.PositiveProfessionalism
Dear Evan, thank you very much for taking the time to write this great review of Louise! Best wishes from everyone at Douglas & Gordon
5/5
GoogleFinding a flat with D&G is a seamless process. Katie was an absolute pleasure to work with and we ended up finding the perfect flat after just one day of looking. Highly recommend !PositiveResponsiveness, Quality, Professionalism
Dear Maria, congratulations on your new flat! We are so pleased to hear about your great experience with Katie! Best wishes from everyone at Douglas & Gordon
5/5
GoogleWe had the most amazing experience in renting our new home with Alexandra. She was very kind and helpful from the very first step, guided us through the process and quickly answered all our questions/concerns. Writing a good review is the least we can do for her and we highly recommend asking for her if you have any queries from their Chelsea office.
Dear Aisan, thank you so much for your review. We are so pleased that you had such a great experience with Alex - she is awesome!! Best wishes, D&G
5/5
GoogleEnjoyed D&G help in finding my next property! Emma was friendly, helpful and very responsive to our questions. I highly recommend Douglas & Gordon Estate AgentsPositiveResponsiveness, Quality, Professionalism
Hi Volodymyr, a huge thank you for writing this lovely review. We couldn't agree more - Emma is a superstar and we're so pleased to hear you've had a great experience working with her. Best wishes from the Douglas & Gordon team in Chelsea
5/5
GoogleWhen I first met Mrs Melody Yousefy I was in a very difficult time of my life She was from the beginning very kind, patient and helpful. She was always on my side working to make my purchase as succesfull as possible. She gave me good advices and I trusted her for her professionalism ,knowledge and honesty. I look forward to the opportunity to work with her in the future for a new house to buy.
Hi Susanna, a huge thank you for writing this lovely review. We couldn't agree more - Melody is a fantastic member of the team and we're so pleased to hear you've had a great experience working with her. Best wishes from the Douglas & Gordon team in Chelsea
5/5
GoogleEmma was amazing and very accommodating in our search. She's helped us find out new dream home and we couldn't be more excited to move in!
Hi Joshua, thanks for writing this 5-star review. Looking for a property can be a lot of hard work, so we are so glad to hear Emma made it a breeze! Good luck for the move. Best wishes from the Douglas & Gordon team in Chelsea
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Gold.
Tell us what you need and we'll put you in touch. Douglas and Gordon hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
