Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOlivia Barlow from Douglas & Gordon was really helpful during my property search in Chelsea & Kensington. She shortlisted very nice places based on my preferences and was proactive in reaching out to schedule viewings and ensuring I found the best one. Really appreciate all her effort and definitely recommend for anyone looking to rent in London.PositiveResponsiveness, Quality, Professionalism, Value
Ayesha · 21 June 2021
Agent replied · 20 June 2024
Dear Ayesha, we are so pleased to hear you found the best property with Olivia! Best wishes from everyone at D&G
★★★★★ 5/5
GoogleOlivia Barlow from Douglas & Gordon was really helpful during my property search in Chelsea & Kensington. She shortlisted very nice places based on my preferences and was proactive in reaching out to schedule viewings and ensuring I found the best one. Really appreciate all her effort and definitely recommend for anyone looking to rent in London.PositiveResponsiveness, Quality, Professionalism, Value
A · 10 December 2020
Agent replied · 9 December 2024
Dear Ayesha, we are so pleased to hear you found the best property with Olivia! Best wishes from everyone at D&G
★★★★★ 5/5
GoogleReally good service, friendly staff Olivia was really helpfulPositiveProfessionalism
Negin · 21 June 2021
Agent replied · 20 June 2024
Hi Negin, thanks for taking the time to write this review. Best wishes from the Douglas&Gordon team in Kensington
★★★★★ 5/5
GoogleAmazing service from beginning to end. Lisa was incredibly patient and detailed in her approach!
Dugald · 29 July 2019
Agent replied
Dear Dugald, that's kind of you to write. On behalf of Lisa, and indeed everyone here at D&G, many thanks and best wishes.
★★★★★ 5/5
GoogleWe used Douglas and Gordon (Kensington office) to rent out our property on Ladbroke Grove. From our first point of contact, we found them to be very helpful, transparent and extremely professional. They managed to secure us the perfect tennant at the price we wanted. They are an agency we would use again as we had such a positive experience with them.
Sonny · 19 November 2019
Agent replied
Dear Sonny, many thanks for taking the time to write this fantastic review! Best wishes from everyone at D&G
★★★★★ 5/5
GoogleI have been very pleased with the service that Oscar has provided. He is very knowledgeable and always goes an extra mile. He understands the client’s needs and selects properties, which are relevant, saving client’s time. Would highly recommend him!
Daria · 13 April 2023
Agent replied
Hi Daria Kovalkova, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents Kensington
★★★★★ 5/5
GoogleA top professional team who consistently deliver. As a landlord, I can only praise Petra and her team because they are incredibly focussed and keen to ensure all parties are well looked after. A truly service oriented experience. I could not recommend them enough.
Little · 29 July 2019
★★★★★ 5/5
GoogleA great company to work with Lisa Holland was professional and outstanding!
Matt · 29 July 2019
Agent replied
Dear Matt, that's marvellous to hear. Many thanks and best wishes from everyone at D&G
★★★★★ 5/5
GoogleWe had a great experience with Douglas & Gordon Kensington. Our agent Lisa was great and she helped us secure a flat we absolutely love. She has been very quick to respond, professional and very helpful. I can only recommend this letting agency!
M · 31 July 2019
★★★★★ 5/5
GoogleI was probably a more demanding and meticulous client than average (read: maybe annoying) but both Lisa Holland and Hannah McDougall were professional, responsive and accomodating throughout. I would fully recommend this team to help someone find and negotiate a great property. Very much looking forward to the time I will spend in my flat I found through them.
Luke · 29 July 2019
Agent replied
Dear Luke, we love this review! That's kind of you to take the time. Many thanks and best wishes from everyone at D&G
★★★★★ 5/5
GoogleI have worked at Douglas and gordan for three years on the weekends and have thoroughly enjoyed it. Everyone is very friendly, professional and helpful. Tarzie always responds to me quickly with anything I need and has been great at guiding me in my role. Lizzie, Lisa and Olivia are also a joy to work with.
Annie · 12 August 2020
Agent replied
Dear Annie, thank you very much for taking the time to write this great review of our team! Best wishes from everyone at D&G
★★★★★ 5/5
GoogleWe had a great experience with Douglas & Gordon. Lisa was super friendly and quick to respond to any questions we had, and most importantly she helped us secure the flat we had our heart set on! Thank you Lisa
Rachel · 30 July 2020
★★★★★ 5/5
GoogleHad a fantastic week working alongside Evie White and her team in the Kensington office. Everyone was so friendly and helpful. Huge thanks to Evie for being such a star and giving me a great insight to the lettings market.
A · 28 April 2020
★★★★★ 5/5
GoogleLisa was so lovely and enthusiastic! She was so helpful throughout the whole process of locking in the flat of my London dreams. She was always available if I had any questions and she had great advice. Thank you Lisa! x
Sophie · 4 September 2019
★★★★★ 5/5
GoogleI viewed a couple of flats with Malaz and was very impressed with her knowledge of the properties, the market, the area etc. She was so lovely and helpful. Hugely grateful for her help and advice!
Suzanne · 13 April 2023
Agent replied
Hi Suzanne O'Keefe, we love 5-star reviews, thank you so much for taking the time to leave this message! You were a pleasure to work with. All the best from Douglas & Gordon Estate Agents Kensington
★★★★★ 5/5
GoogleMichelle & Kate were great and assisted us thru our entire property purchase. They kept us updated and were always available to answer our questions. It was great having them on our team to get us to completion.
Kelleye · 30 July 2020
★★★★★ 5/5
GoogleWe had the best experience working with Douglas and Gordon, but specifically working with Charlotte. She was so dedicated, and did not stop sharing flats until we found one that fit all of our requirements (and the list was long!). I cannot say enough about how wonderful she was throughout the process.
Lucy · 25 January 2021
Agent replied
Dear Lucy, we are so pleased to hear this! Thank you very much for your great recommendation of Charlotte & the team. Best wishes from everyone at Douglas & Gordon
★★★★★ 5/5
GoogleWe at Hadley St James have been working with Douglas & Gordon providing their Cleaning Services and we have a great working relationship.
Our main contact is Tarzie Wallis the Office Manager and she has been nothing but a pleasure to work with. Always extremely efficient and helpful!PositiveResponsiveness, Professionalism
Admin · 21 June 2021
Agent replied · 20 June 2024
Thank you so much for your recommendation - we truly appreciate it! Best wishes from everyone at Douglas & Gordon
★★★★★ 5/5
GoogleHannah from D&G Kensington Church street branch was super professional and helpful. She spent a lot of time to communicate between us and the landlord. They also provided convenient renting system so that we didn’t have to struggle with a bunch of documents.PositiveResponsiveness, Quality, Professionalism, Value
Ziteng · 21 June 2021
Agent replied · 20 June 2024
Hi Ziteng, thanks for writing this lovely review. We're so pleased to hear you had a great and professional experience working with Hannah. Best wishes from the Douglas & Gordon team in Kensington
★★★★★ 5/5
GoogleDouglas and Gordon have been very responsive, professional and helpful in looking for a new home. We had the pleasure of dealing with Silvia who is not only absolutely lovely and accommodating but also honest and knowledgeable about the …
Shabana · 13 April 2022
Agent replied
Hi Shabana El Shazly, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents Kensington
★★★★★ 5/5
GoogleOlivia helped me find the perfect property. She listened to my criteria and filtered the search down to a few excellent matches rather than bombarding me with random apartments. I will definitely work with her (Olivia Barlow) and D&G again in the future.PositiveResponsiveness, Professionalism
Peter · 21 June 2021
Agent replied · 20 June 2024
Dear Peter, that's excellent to hear! Thank you for taking the time to write this great review of Olivia. Best wishes from everyone at Douglas&Gordon
★★★★★ 5/5
GoogleHad a very positive experience working with Charlotte who was efficient, friendly and helpful. The process from viewing to offer to contracts was completed smoothly in a matter of days and handled very professionally with all my questions answered in short order. Would highly recommend.
Jack · 22 March 2021
Agent replied
Hi Jack, thank you for writing this great review, and we really appreciate your recommendation. Best wishes from Charlotte and the Douglas&Gordon team in Kensington
★★★★★ 5/5
GoogleLisa was an absolute delight, she showed us a great range of options and was so helpful throughout the whole process! If you’re looking in the area make sure to ask for Lisa!
Spencer · 4 September 2019
★★★★★ 5/5
GoogleElizabeth is the most helpful estate agent I have ever worked with. I highly recommend Douglas & Gordon agency to anyone who is looking for a dream place to live!
Olivia · 30 July 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
