5/5
GoogleAmelia was very friendly and also helpful. Understood my limitations (and lack of time!) and proposed very attractive properties within my parameters. Would highly recommend her!
Trusted Agent profile · London
Verified
Douglas and Gordon London reviews
★★★★★
257 reviews across 2 platforms
299 Westbourne Grove, London, W11 2QA
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 299 Westbourne Grove, is rated 5.0 out of 5 across 257 reviews on two platforms, including 256 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleVery good and professional agency. They followed up with us and understood what we are looking for. We receive regular emails with interesting properties. Emily definitely care about her customers! Quite happy with the results !
Agent replied
Hi Alexia, thank you for this fantastic recommendation, we truly appreciate it! We're so pleased to hear how happy you are with the service you received from Emily. Best wishes from the Douglas & Gordon team in Notting Hill
5/5
GoogleI had my property on with the sales team. My circumstances changed, so I actually had to take it off the market in the end. Nevertheless I can’t fault the professionalism or helpfulness of the team while the property was being marketed.
Agent replied
Dear Ben, we really appreciate you taking the time to write this review! Best wishes from everyone at D&G
5/5
GoogleAmelia has always been friendly and available to answer any questions or doubts I had along the way. I loved working with her and I would recommend her to anyone who is looking to buy/sell a house.
Agent replied
Dear Anita, we are so happy to hear about your great experience working with Amelia! Best wishes from everyone at Douglas&Gordon
5/5
GoogleThe Douglas and Gordon team at the Notting hill have outshone any of the other agents I have dealt with.In particular, Erfan has worked hard in a difficult market to bring potentials clients through our apartment..I would highly recommend this agency.
Agent replied
Dear Merryn, many thanks for taking the time to write this lovely review! Best wishes from everyone at D&G
5/5
GoogleJake gas been impeccable and dealing with my multiple viewings and anything I needed at any time !!! Fabulous to work with I can only recommend !!!
Agent replied
Hi eva potel, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents Notting Hill
5/5
GoogleI had a really good experience with Emilie, who was friendly and very competent. I would recommend asking for her if you are looking for a property in the area. Thanks again Emilie!
Agent replied
Hi Sarah, thank you for recommending us. We really appreciate it. Best wishes from the Douglas&Gordon team in Notting Hill
5/5
GoogleKitty was an excellent agent. Everything we needed help with, she helped us with it and provided us with all the information we needed.
5/5
GoogleAmelia is great!! She was always helpful and really made an effort to help us through the purchase process. A real gem!
5/5
GoogleGreat team to work with. All questions answered promptly! Always ready to help! Very accurate informations! My special thank you to Michelle.
5/5
GoogleMichelle and Clemmie were always approachable, helpful and very professional when my flat was for sale. Thank you for all your help.
5/5
GoogleVery positive experience with punctual and timely responses from all involved - especially given the COVID time we are living in. Would recommend for use for all.
Agent replied
Hi Sam Robins, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents Notting Hill
5/5
GoogleI've had good experience with Douglas and Gordan in terms of sales in this area and in particular with Harry Ellis who's been responsive, helpful, and quite open and honest.
Agent replied
Hi Rija, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Harry. Best wishes from the Douglas & Gordon team in Notting Hill
5/5
GoogleA really good meeting with Harry Ellis today and refreshing to spend time with an agent who is not rushing to get to their next meeting! Engaging and attentive to our needs.
Agent replied
Dear Keith, that's great to hear! We really appreciate your recommendation of Harry. Best wishes from everyone at Douglas&Gordon
5/5
GoogleMichelle Merritt of D&G was very helpful and friendly throughout the whole process. While always remaining professional and efficient we felt a personal touch and willingness to go the extra mile for the client.
Agent replied
Dear George, this is wonderful to hear! Best wishes from everyone at D&G
5/5
GoogleAmelia Maughan and her colleagues supported us in finding a home in Notting Hill. They were very professional, flexible and paid a lot of attention to our needs. Thank you!
Agent replied
Dear Gabriela, thank you so much for your recommendation! We are glad to hear about your great experience with Amelia! Best wishes from everyone at Douglas & Gordon
5/5
GoogleMichelle at D&G has been a great help in putting me in touch with a Mortgage Advisor and assisting in any property info required to secure my Buy to let mortgage
Agent replied
Dear Faye, thank you very much for taking the time to write this review. Best wishes from everyone at D&G
5/5
GoogleAmelia helped me view properties for sale. She was very professional, courteous and informed, able to answer any questions I had. I would highly recommend D&G.
Agent replied
Dear Cara, we are so pleased to hear that Amelia was so helpful. Thank you for taking the time to write this review. Best wishes from everyone at D&G.
5/5
GoogleA big thanks to Michelle and the D & G team for making my sale so easy.
5/5
GoogleMy wife and I were very impressed by the efficient and responsive way in which Emilie handled our inquiries about a flat she showed us in Notting Hill.
Agent replied
Dear Peter, thank you very much for your recommendation of Emily. Best wishes from everyone at Douglas and Gordon
5/5
GoogleDear Jake. Thank you for your service! Perfect and very professional! 👌👍👏 Rostislav and Lukas …
Agent replied · 30 July 2023
Hi JARO MEN&KIDS / HEREČKY SRO, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from Douglas & Gordon Estate Agents Notting Hill
5/5
GoogleDear Jake. Thank you for your service! Perfect and very professional! 👌👍👏 Rostislav and Lukas …
Agent replied
Hi JARO MEN&KIDS / HEREČKY SRO, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from Douglas & Gordon Estate Agents Notting Hill
5/5
GoogleI've dealt with both Erfan and Amelia at the D&G office in Notting Hill and it was a very positive experience, both extremely professional and kind. Would definitely recommend.
Agent replied
Dear Toni, many thanks for the recommendation - we really appreciate it! Best wishes from everyone at D&G
5/5
GoogleI had the good fortune of interacting with Emilie from the Notting Hill Sales office - she was extremely helpful and her service was great!
Agent replied
Hi Aditya, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Emilie! Best wishes from Douglas & Gordon in Notting Hill
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Douglas and Gordon London
How many reviews does Douglas and Gordon London have?
Douglas and Gordon's London office has 257 reviews across two platforms: 256 on Google, 1 on View Agents.
What is Douglas and Gordon London's rating?
Douglas and Gordon London is rated 5.0 out of 5 across all 257 reviews, and 5.0 out of 5 on Google from 256 reviews.
Has Douglas and Gordon won any awards?
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Gold.
Where is Douglas and Gordon's London office?
Douglas and Gordon London, 299 Westbourne Grove, London, W11 2QA.
