Trusted Agent profile
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★★★★★
257 reviews across 2 platforms
299 Westbourne Grove, London W11 2QA
Part of Douglas and Gordon, see every office.
Douglas and Gordon's London office at 299 Westbourne Grove is rated 5.0 out of 5 across 257 reviews on two platforms, including 256 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Trusted Agent 2026 results for Douglas and Gordon. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe so enjoyed working with Kitty, who was incredibly helpful and attentive to our needs while looking for a 1 bedroom flat in Notting Hill. She was by far the best agent we worked with in our several week search - would recommend her to all! Thanks again Kitty!
5/5
GoogleHarry really helped in my search
Hi Karan, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from the Douglas & Gordon team in Notting Hill
3/5
GoogleAmelia, has been very profesional and helpful with my searching. Thanks!
Hi Gela, thanks for writing this review. Best wishes from the Douglas&Gordon team in Notting Hill
5/5
GoogleMy experience was really positive with very helpful and informative staff
Hi Leo, we're delighted to hear this! Best wishes from the Douglas&Gordon team in Notting Hill
5/5
GoogleExcellent Agent Emilie, very attentive and responsive. Thank you!
Hi Nataliya, thanks for writing this great review. We're thrilled to hear you enjoyed your experience working with Emilie. Best wishes from Douglas & Gordon Notting Hill
5/5
GoogleEmilie Antoine always eager to help and very professional all round.
Dear S, we really appreciate your recommendation of Emilie! Best wishes from everyone at Douglas&Gordon
5/5
GoogleHighly professional and personalised approach.
Hi Michael, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from the Douglas & Gordon team in Notting Hill
5/5
GoogleGreat experience with the Notting Hill team!
Fantastic to hear! Best wishes from the Notting Hill team
5/5
Google@Emilie Antoine did a great viewing
Hi Margaux, this is great to hear! Best wishes from the Douglas&Gordon team in Notting Hill
5/5
GoogleIt was just a pleasure to have as agent, Amelia. She was so kind and very professional. She did her best to comfort our requirements. I would recommend her as a sales agent to everyone that is trying to find a house.
5/5
GoogleHarry Ellis the best!!
We couldn't agree more! Best wishes from the Douglas & Gordon team in Notting Hill
5/5
GoogleCharming and efficient.
That's great to hear! Best wishes from everyone at Douglas&Gordon
5/5
GoogleVery professional, very helpful, very nice. Top agents
Dear Luca, many thanks for taking the time to post this. Best wishes from all of us at D&G
5/5
GoogleHighly professional and extremely kind service.
That is great to hear! Best wishes from everyone at D&G
5/5
GoogleWe viewed multiple properties during our house search with Amelia. She was really good to deal with. Both friendly and professional with a great insight into what type of property we were in the market for.
5/5
GoogleA genuine thank you to Douglas and Gordon for offering five-star, exclusive and friendly service - both Online and face to face. Special applause goes to Henny and Matthew from the Notting Hill office for such bespoke and professional …
5/5
GoogleHighly professional throughout.
Dear James, many thanks for this. We hope you have a lovely week. Best wishes from all of us at D&G
5/5
GoogleMichelle and the D&G team at the Notting Hill office, have been extremely helpful and professional with all enquires while looking for a property in the area and surrounding areas. Thank you.
5/5
GoogleDouglas and Gordon were great at understanding our requirements. Didn't show us flats which didn't fit the bill which other agents did and were honest in responding to our queries.
5/5
GoogleI have used D&G Notting Hill for both sales and lettings... the staff are fantastic (friendly and professional) and the service better than I have received at other local agents. Highly recommend
5/5
GoogleAfter 6 weeks and no offers with another agency, I switched to D&G. Clemmie and the guys did a great job, and I got an offer which became a sale
5/5
GoogleProper people. A rare thing to come across in property and we should know - we deal with a lot of agents in this sector.
5/5
GoogleA wonderful company/ team to work with! We love photographing their stunning properties and working with their personal professional team... keep it the great work!
5/5
GoogleWe have used Douglas & Gordon Lettings for some years now. They have always been efficient and ready to help. 1st class!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Douglas and Gordon's London office has 257 reviews across two platforms: 256 on Google, 1 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Douglas and Gordon is rated 5.0 out of 5 across all 257 reviews, and 5.0 out of 5 on Google from 256 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Gold.
Douglas and Gordon, 299 Westbourne Grove, London W11 2QA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
