Trusted Agent profile · London
★★★★★
790 reviews across 1 platform
656 Fulham Road, Fulham, London, SW6 5RX
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 656 Fulham Road, is rated 4.9 out of 5 across 790 reviews on 1 platform, including 790 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleToby, what a guy! So knowledgeable, charming and the first estate agent that actually listened to our requirements which in this day and age is hard to come by. I would definitely recommend Toby and Douglas & Gordon in the future.
Dear Tim, how very kind of you. Thanks and best wishes from all of us at D&G
5/5
GoogleI strongly recommend this company. Great service and very helpful staff. Ben was ready to answer all my question. He has great communication skills and was very insightful.
Hi Jawad, a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Ben. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleCamilla Craven was a joy to work with. She listened well, was responsive and very efficient. I highly recommend working with Camilla to find your dream home!PositiveResponsiveness, Professionalism
Hi Annie, thanks for writing this review. We're so pleased to hear you had a really positive experience working with Camilla. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleBeen a great experience with Douglas and Gordon - have viewed several flats with Ben from D&G, who’s always been super prompt, professional and available to answer any questions, arrange and accommodate virtual viewings and show me properties of interest. Other agents from D&G that I’ve dealt with have also been great. Also love how thorough the ads are on their website - detailed information and floor plans plus the best bonus - the video walkthroughs!
Hi Meg, thanks so much for taking the time to leave this 5-star review, we really appreciate it! We're delighted to hear that Ben was prompt and professional during your search, and that you found our website easy to use. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleVery pleasant experience dealing with them when I was searching for a new flat. Grace was very helpful at the outset, and Douglas who took me for my viewings was charming, helpful and punctual!
Hi Deborah, big thank you for writing this lovely review for Grace. We're thrilled to hear you've had a pleasant experience. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleSophie Thomson has been our agent and contact for the last 2 years. We found her to be friendly, helpful and efficient and a credit to her profession. We would happily return to D&G in the future.
Dear Clancy, we are thrilled to hear that you have received consistanly fabulous service from Sophie. We hope we can continue to help with all your future property needs. Best wishes from everyone at D&G
5/5
GooglePardeep was an incredibly informative and helpful agent and made viewing properties a relaxing and stress-free experience. Would recommend
Hi Fiona Kovalerova, we really appreciate your recommendation! Our team loved working with you, and we wish you all the best for the future. Please don’t hesitate to get in touch if you ever need anything!
5/5
GoogleRaye has been amazing; she was extremely helpful and responsive when helping us find the perfect property. Raye was also accommodating and very flexible. Thank you Raye, and we highly recommend D&G.PositiveResponsiveness, Professionalism
Dear Bassem, congratulations on finding the perfect property with Raye! Best wishes from everyone at Douglas&Gordon
5/5
GoogleEvery time I need to find a new flat it's an headache... Not with Douglas & Gordon Fulham luckily. I found their approach extremely professional, especially during this times when real estate agents are barely answering to the phone. They are patiently following me in the process of finding my next flat, proposing the ones that better fit my needs. I gave them a call and straight away my viewing were organized for the following day. I met Ben Fitzmaurice who showed me a couple of properties, presenting very professionally and honestly the flats (different, but both very nice). I strongly recommend to contact them for a quick, RELIABLE (many viewings were cancelled last minute with other agents!), efficient, and professional support in finding your new flat/house.PositiveProfessionalism
Hi Gabriele, thank you so much for taking the time to leave us a 5-star review. We're so happy to hear you had a great experience with Ben. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleJust moved into my new flat, found through Douglas & Gordon Fulham. Have had a very good experience. Alexandra was very helpful and answered all my questions quickly. The whole process has been very straightforward and professional.
Dear Marek, many thanks for taking the time to write this review! Best wishes from everyone at D&G
5/5
GoogleExcellent service a special thank you to James for helping with our search for a home!
Hi Willis Cook, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents Fulham
5/5
GoogleThank you Jemima for you amazing help, very informative and confident, and knows exactly what she is talking about. All round great experience! Very much recommend!
Hi hannahg, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents Fulham
5/5
GoogleHi, I spoke to Ben in sales, and he was great, very insightful, and willing to go above and beyond to meet my needs and suggestions!
Hi Michael, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Ben. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleFinding a flat in London is not an easy job, but Ben has been a massive help so far! Very supportive and provides great advice.PositiveResponsiveness, Professionalism
Hi Alexandra, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Ben. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleWe met Talal yesterday when he showed us a couple of flats in the Fulham area. We are speaking to a few estate agents and he was by far was the best. We liked his honesty and knowledge which was priceless to us as we are buying from outside the area.He even gave us a lift between the viewings. In addition to all that he was friendly, authentic and fun, all you could possibly want in an agent. I really hope we can buy with him once we find the "one".
Hi Alexandra, a huge thank you for writing this review! We're delighted to hear how happy you are with the service you've received from Talal. Fingers crossed we can help secure 'the one' for you! Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleAli was a pleasure to deal with the whole time we were looking for a flat. Really fast responses and so friendly and punctual at all viewings. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Dear Scott, many thanks for your recommendation! Best wishes from everyone at D&G
5/5
GoogleViewed a couple of apartments with D&G. Camilla was professional & knowledgeable and we learned a lot about the market. I would be happy to recommend her & the company to anyone.
Dear Kathy, we really appreciate your recommendation! Best wishes from everyone at Douglas & Gordon
5/5
GoogleIncredibly impressed with D&G. We have been looking for a place to rent and they have been professional, friendly and efficient throughout the entire process. We have been dealing mainly with Camilla who has given us regular updates throughout the process and has always been happy to chat if we had any questions. She was knowledgeable and friendly throughout the viewing process and very helpful when it came to making an offer through to the signing process. Would definitely recommend D&G!PositiveResponsiveness, Quality, Professionalism
Hi Tom, thanks for taking the time to write this terrific review. We're so pleased to hear you have had a seamless and smooth experience working with Camilla. Best wishes from the Douglas&Gordon team in Fulham
5/5
GoogleI’ve had a great experience with Douglas & Gordon. Harry was very helpful and knowledgeable.
Hi Sara Pound, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents Fulham
5/5
GoogleStevie in the Fulham office was very helpful in our search for a property, sadly our bid wasn't successful but I'd recommend Stevie to anyone looking to rent in the area
Hi Jack, a huge thank you for writing this 5-star review. We're so pleased to hear how impressed you are with the service you received from Stevie. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleI had a great and smooth experience with Ben Fitzmaurice as our agent. He found us the most amazing apartment in just the right area and sent it to us as soon as it went on the market, which is why we were able to get it. He also had great advice and helped us with every step of the process. He was both very friendly but also very professional.PositiveResponsiveness, Quality, Professionalism, Value
Hi Eva, thanks for writing this amazing review! We're so pleased to hear you've been so impressed with Ben, and congratulations on finding the most amazing apartment in the right area. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleOn the journey of buying our first home, Douglas & Gordon have been extremely helpful and attentive. A great selection of properties and even better people. I've been working mainly with Eva who's made the process especially smooth. She's transparent, proactive and quickly understood what I'm looking for and brings the right properties to my attention - all that on top of answering the vast array of questions someone in my position has.
Hi Sam, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Eva. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleEd and Gemma from the D&G Fulham Office have been phenomenal. I have never experienced customer service quite like it. They are quick to respond to any queries I have. They got to know us really well in order to show us the properties they think would suit us really well and they nailed it! Thank you both and the rest of the Fulham Team for everything you have done. I will never use another company after this experience.
Hi Jack, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleI had a great experience with Douglas and Gordon during my search for an apartment in London. Ben was very helpful throughout the process, with great insights into the market.
Hi Gleeson, a huge thank you for writing such a lovely review. We're so pleased to hear you had a fantastic experience searching for a property with Ben. Best wishes from the Douglas & Gordon team in Fulham
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
