Douglas and Gordon London reviews

★★★★★ 5/5

Google

Surprisingly positive experience. Camilla and the team were very professional, showed familiarity with the property and provided timely responses to any inquiry. They were flexible with our timelines and used opportunities to accelerate the process and assure it goes as smoothly as possible.PositiveProfessionalism

Ben · 20 June 2021

★★★★★ 5/5

Google

I highly recommend the services provided by Douglas & Gordon Estate Agents in Fulham. Ben in particular has been exceptional in his role and has gone above and beyond to provide support during our search for a new home. Thank you Ben!

Anna · 19 August 2021

★★★★★ 5/5

Google

We worked with Lucy recently to find a new property to let. While we’re still based overseas Lucy was extremely proactive, and helpful, while being conscious of the time difference. We’re very pleased with the experience and would absolutely work with Lucy again in the future.

Charles · 22 August 2020

★★★★★ 5/5

Google

Eva Lowery-Morrissey has been amazing to work with, she’s been in continuous contact with me at all times, she genuinely put so much effort and interest in meeting my needs. Thank you, Eva.

Doina · 14 October 2022

★★★★★ 5/5

Google

Alexandra Carberry was a big help to us. I was a slightly irritating customer as I was viewing properties more in hope that expectation that I would exchange on the sale of my flat. Once that finally happened, we were then in panic mode with only a couple of weeks to find somewhere, and we had very strict, tricky requirements. Ally was determined to sort us out and had a great vision of the sort of thing we were after, and she got us in to view the perfect place before they'd even sent the photographer round. All worked out beautifully in the end and we're very happy there

Richard · 5 October 2019

★★★★★ 4/5

Google

Tom and the team at D&G Fulham did an excellent job with my recent property purchase. Tom was on hand at all times to help move the transaction along and I was very pleased with professionalism and efforts. Would recommend.PositiveResponsiveness, Quality

Rhys · 27 August 2021

★★★★★ 5/5

Google

Excellent service. We had to find a home in London from abroad and Camilla made sure everything ran smoothly, providing lots of information on the properties that matched our search criteria and helping us through the whole process. I would definitely recommend.PositiveProfessionalism

Jorge · 20 June 2021

★★★★★ 5/5

Google

My experience with Douglas and Gordon was both friendly, and also totally professional. They listened to my needs, understood my budget and helped me find the perfect property. Eloise was brilliant - she understood my concerns as a first time buyer, helped me understand all the processes involved in buying a house, and has remained a really useful advisor on all things house related. Douglas and Gordon were by far the best of all the Estate Agencies I dealt with and I would thoroughly recommend them.

Lara · 29 July 2019

★★★★★ 5/5

Google

Ben was extremely helpful in terms of locating the right properties within our budget but also helping us to understand the market and determine what represented value for money. I wouldn't hesitate to recommend him

Karen · 20 June 2022

★★★★★ 5/5

Google

Throughout our dealings Camilla has been incredibly resourceful and has gone the extra mile in assisting us in finding a new home. A pleasure to work with and a great ambassador for Douglas & Gordon.

Mathew · 20 June 2022

★★★★★ 5/5

Google

Very happy with our move through Douglas & Gordon. Alexandra was our negotiator and she has been wonderful to work with, and has gone out of her way to help us arrange a move on a very short time frame. Great service, would recommend. :)

A · 4 August 2020

★★★★★ 5/5

Google

We had a great experience with Douglas and Gordon from start to finish. We haven't yet found a home, but I'm sure we will soon. Alexandra was informative and friendly throughout the process. I would recommend Douglas and Gordon to anyone looking for a property to rent!

Georgia · 26 November 2019

★★★★★ 5/5

Google

Many thanks to Lucy G., who was a complete star. She was tremendously helpful, made the usually stressful process of moving flats enjoyable and stress free - going the extra mile to find us a property which met our needs. I highly recommend her. Thanks again!!

Jonathan · 8 April 2020

★★★★★ 1/5

Google

Don’t rely on this agency. We were about to sign a rental contract and all the reference checks were done, when I received a call that they were refusing to continue with the process blaming it on the landlord. No explanation given and promised to help us finding a new solution. This help never came and they preferred to live three girls in the street. Impossible to reach out, ages to reply to texts and calls, better stay away from them.

Sofia · 14 October 2022

★★★★★ 5/5

Google

As a first time buyer, I was genuinely taken aback by the sincerity and honesty of Micky Singh and Tom Cope throughout the process from start to finish. I come from a Family of chartered surveyors in East Anglia, so I was comforted to know that they too approved of the way Douglas & Gordon conducted business throughout. I would definitely use them again in the future as a first port of call in the london property market! thank you once again Micky and Tom!!

Gregory · 14 October 2022

★★★★★ 5/5

Google

Douglas and Gordon Fulham Road are so helpful, they made the process of looking for a new home so easy! Ben Mountford was our agent and he was so efficient and friendly! Couldn’t recommend this branch and Ben enough! Thank you

Annabel · 26 June 2021

★★★★★ 5/5

Google

The Douglas and Gordon Fulham team have been fantastic. They understood exactly what kind of property we were looking for and sent us the details of our perfect property within 24 hours of us signing up with them! Camilla was extremely …

Alice · 9 April 2021

★★★★★ 5/5

Google

Lara was helpful in my property search, and while I did not end up purchasing any of the properties we visited together, she was a very helpful part of the buying process allowing me to see a good variety in line with my desires.

Max · 30 June 2020

★★★★★ 5/5

Google

I have found the Douglas & Gordon Fulham branch to be excellent in every respect. We have been seeking to buy an apartment in Fulham and have mainly dealt with Laura Clark at this Fulham office. I have been very impressed with Laura. She has kept me fully informed of all their existing sales instructions as well as impending instructions. Laura instantly grasped our requirements and ensured that our time was never wasted in arranging viewings and providing accurate market information. I was able to communicate openly at all times and Laura was consistently knowledgeable and acutely attuned to both our needs and those of her vendor clients. The key quality that we found in our experience with Laura was her courteous and professional manner and her prompt responses to any questions - no matter how obscure. Laura also never attempted to second guess answers to important queries, which were unknown to her, and promptly provided accurate response soon afterwards. Our search is now on hold, but we would never hesitate to recommend Laura and the team at Douglas & Gordon to any other prospective buyers or sellers.

Mark · 21 June 2018

★★★★★ 5/5

Google

Laura was fantastic across all aspects of our process. We were searching for a new flat for around 6 months, we must have seen 50odd properties and Laura was helping us throughout this search. Out of the 20+ estate agents we viewed properties with, Laura was a different league. She was relatable, patient, helpful in all ways possible, only showed us properties that were very relevant and overall was honest. The rest of D&G were also very helpful and always friendly and willing to assist. Overall very impressed with the company and we had extremely different experiences with other companies in the area.

Nathan · 21 June 2018

★★★★★ 5/5

Google

We recently completed on a flat purchase in Fulham after a thorough search of the market, and as a result, dealing with a number of different agents. D&G, and in particular Laura Clark were excellent and compared very favourably with our experience with other agents. Laura was very willing to make her self available to us for multiple viewings (sorry about that!) and at all times was patient, courteous and cheerful, this made the whole experience for us less stressful than it might otherwise have been. Thank you Laura and D&G

Julian · 21 June 2018

★★★★★ 5/5

Google

Laura Clark made my experience of buying a property for my two daughters a very pleasant one and I can not recommend her or the sales team in the Fulham office enough. She listened, was available out of hours and was enthusiastic which personally, I felt a lot of comparable agents lacked. If you are looking to buy a property speak to Laura or her manager Eloise- both are very knowledgeable and are a pleasure to deal with.

Jessica · 29 July 2019

★★★★★ 5/5

Google

First time moving to London I was quite fussy about what I wanted, James was very patient with me and found me the perfect flat I was looking for. I was very impressed by his and the teams level of professionalism and service, would definitely recommend!

Charlotte · 29 July 2019

★★★★★ 5/5

Google

Douglas and Gordon were really engaging and easy to use. Aimee was always looking out for potential new properties to view, super friendly and she answered all questions that I put to her!

Oliver · 20 June 2022