Trusted Agent profile · London
★★★★★
790 reviews across 1 platform
656 Fulham Road, Fulham, London, SW6 5RX
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 656 Fulham Road, is rated 4.9 out of 5 across 790 reviews on 1 platform, including 790 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleDejvi was a fantastic and knowledgeable agent who helped me look through many rental flat options and advising what is best. Extremely professional, friendly, and willing to go out of his way to show me properties outside of business hours to accommodate my schedules. I would not hesitate to use his and Douglas&Gordon's wonderful service again in the future.
Dear Jane, what lovely comments! Thanks and best wishes from all of us at D&G
5/5
GoogleAlexandra has been a true gem! She has been so supportive and her attention to detail with the viewing arrangement and tenancy discussions is unmatchable! I would recommend seeking her advise for this process. Douglas and Gordon have a great team in place and Alexandra truly made us feel comfortable and valuable as customers!
Dear Saloni, thank you very much for your recommendation of Alexandra - we truly appreciate it! Best wishes from everyone at Douglas & Gordon
5/5
GoogleRaye helped us quickly secure a lovely flat in Fulham. Raye has been extremely helpful, very friendly and professional throughout the whole process. She made our experience very pleasant and we're so happy we dealt with her. Highly recommend her to anyone looking to rent or buy a property!PositiveResponsiveness, Professionalism
Dear Grace, we are so pleased to hear this! Thank you very much for your great recommendation of Raye. Best wishes from everyone at Douglas&Gordon
5/5
GoogleAs a first time buyer the end to end journey has been made as smooth as possible and contact with Verity Wakely has been outstanding, she has shown on more than one occassion she is willing to go the extra mile. Would have no concerns recommending or reusing Douglas & Gordon Fulham next time. Alexander
Dear Alexander, thank you so much for taking the time to write this lovely review - we really appreciate it! Best wishes from everyone at D&G
5/5
GoogleI had an overall excellent experience with D&G, they made the process of finding a new home very smooth and easy. I would thank in particular Camilla who has been really attentive to my needs and supportive throughout the process. Great communication and she was always available to answer to my questions. Great job!
Dear Angela, we are so pleased to hear this! Best wishes from everyone at D&G
5/5
GoogleMany thanks to Dejvi who has been very helpful and attentive from start to finish and has made our experience of moving into a new property a great one. Not only is Dejvi thorough and professional but he is an easy and approachable person with whom it is always lovely to have a chat. Highly recommend Dejvi.
Dear Solene, that's kind of you to take the time to write this. Many thanks and best wishes from all of us at D&G
5/5
GoogleAs soon as I sent a request for details on renting a flat in specific area, they were very accommodating. Great personal service with a focus on what we are looking for. Ben Fitzmaurice was giving his best to find us a new home. Thanks Ben! Great work, very dedicated.
Hi Maja, we're so pleased to hear this feedback. It's especially nice to know you had a wonderful experience working with Ben. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleLucy hosted me for viewings and I was incredibly impressed. She was so professional and detail oriented and really took the time to listen and help me find what I wanted. She also added extra places to the tour and was very positive and helpful. Thanks Lucy!PositiveResponsiveness, Quality, Professionalism, Value
Dear Alexandra, Thank you for leaving this glowing review for Lucy. We are thrilled to hear that Lucy was so helpful and efficient. Best wishes from D&G
4/5
GoogleMatt was extremely professional and easy to deal with, he had put a lot of thought into the viewings and found my dream flat very quickly. I was very impressed with the way he conducted the viewings and managed the process especially in this strange time despite various difficulties arising along the way.
Dear Flora, we are delighted to hear this! Best wishes from everyone at D&G
5/5
GoogleReally seamless experience from Stevie and the team at Douglas and Gordon in finding a new flat. Service was honest and attentive to the client and their requirements and would recommend to others. Will gladly approach them again in the future if needed.PositiveResponsiveness
Hi Thomas thanks for writing this fantastic review. We're so pleased to hear how happy you are with the service you received from Stevie. We look forward to working together again in the future. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleI've had a brilliant experience with Douglas & Gordan Fulham. Camilla went above and beyond to find properties which matched my search after I enquired about one property online. Seeing multiple apartments really helped me get a feel for the market and area. I would throughly recommend this estate agents, especially Camilla :)
Dear Laura, what a brilliant review for Camilla! Thank you for taking the time to write it - it is greatly appreciated. Best wishes from us all at D&G
5/5
GoogleAs a first time buyer, I was genuinely taken aback by the sincerity and honesty of Micky Singh and Tom Cope throughout the process from start to finish. I come from a Family of chartered surveyors in East Anglia, so I was comforted to know that they too approved of the way Douglas & Gordon conducted business throughout. I would definitely use them again in the future as a first port of call in the london property market! thank you once again Micky and Tom!!
Hi Gregory Durrant, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with our team, and look forward to working with you in the future! Best wishes from Douglas & Gordon Estate Agents Fulham
5/5
GoogleI had a great experience dealing with Catalina, she was helpful and friendly!
Thank you so much, Kinza, for your lovely feedback. We’re pleased to hear you had a great experience with Catalina. Her friendly, helpful approach is something we value greatly, and it’s great to know it made a positive difference for you. Thank you for taking the time to share your review. Best wishes, The D&G Team
5/5
GoogleCurrently looking to move out and using Douglas & Gordon Fulham branch. Being helped by Ben Fitzmaurice who is very helpful and attentive. Definitely recommend as I had really no clue what I was doing in the beginning of my search :)
Hi Alice, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Ben. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleGreat experience searching for a flat in the Fulham area - special mention to Aimee Roe who was a great help, and answered all of our questions with ease! She made the process much smoother, and was great to work with :)
Hi Safia Harji, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents Fulham
5/5
GoogleI’ve had a great experience with Douglas & Gordon, especially our letting negotiator Paula Romero. Paula was so helpful, friendly, and quick to respond to any questions that I had. Many thanks to Douglas & Gordon and Paula. Couldn't recommend it enough!
Hi Hande Mizrak, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents Fulham
5/5
GoogleVery happy with my experience with Douglas and Gordon and in particular Lucy from the Fulham office. She is prompt with her responses and happy to assist with any questions or queries you might have (no matter how small or big) and is adept at putting ones mind at ease. Thoroughly recommend.
Dear Bella, we are so happy to hear you had a great experience with Lucy in our Fulham office. Best wishes from everyone at D&G
5/5
GoogleI was very lucky to come across Douglas&Gordon. My agent Ben was very helpful and supportive. He was always available on the phone, making the process of finding a new home easy. I would recommend him to others without hesitation!PositiveProfessionalism
Hi Yana, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Ben. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleI got showed round a property by Raye and it was very insightful. She was very well informed on the area and had an answer for all of my questions. She was very easy to get hold of and a pleasure to deal with. Thank you Raye!PositiveResponsiveness, Professionalism
Dear Josh, we are so pleased to hear this! Best wishes from everyone at Douglas&Gordon
5/5
GoogleAlexandra was fantastic. We viewed a number of properties in both Clapham and Fulham and although we decided to go with an option in Clapham, I would like to pass my thanks along to her for all of her hard work and efforts with our search! Best wishesPositiveProfessionalism
Dear Sammy, thank you very much for your recommendation. We are so pleased to hear about your great experience with Alexandra! Best wishes from everyone at Douglas & Gordon
5/5
GoogleMy girlfriend and I have always had a good experience with D&G as a lettings agency but Camilla (Craven) at the Fulham branch really went above and beyond when helping us find a place to call home. Returning to London was a lot easier with Camilla helping out - she took the time to learn what we were after and was always ready with information on properties when asked about them. Brilliant agent, very reliable. 5* Agent for a 5* Company.
5/5
GoogleEd Shepherdson was very helpful from the first enquiry phone call right through to moving in - even with questions outside of Douglas & Gordons 'scope' like parking in the area etc. Really appreciated how easy he made the whole process!
Hi Isla a big thank you for taking the time to leave this 5-star review, as well as your recommendation of Ed. We look forward to working together with you again soon. Best wishes from the Douglas & Gordon team in Fulham
5/5
GoogleCamilla is wonderful! My mom recommended her, after having such a great experience and I was NOT disappointed! She is reliable and helpful. Couldn't think of anyone better to do the job. She is always ready to help and answer any questions. Would definitely recommend her.PositiveResponsiveness, Professionalism
Dear Maja, thank you very much for your wonderful recommendation of Camilla! Best wishes from everyone at Douglas & Gordon
5/5
GoogleLucy was amazing in helping us with the search for our house. Even when we kept changing our criteria, she’d come straight back to us with great options! She was extremely responsive (even on a bank holiday!) and really went above and beyond for us. Thank you Lucy :)PositiveResponsiveness, Quality, Professionalism
Dear Emma, thank you very much for taking the time to write this lovely review for Lucy. Best wishes from everyone at D&G
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
