Douglas and Gordon London reviews

★★★★★ 5/5

Google

I've enjoyed working with Douglas & Gordon in my apartment search, and have been impressed with the professionalism and dedication of the D&G staff. A special thanks to Stevie Bradley for his proactive approach, positive attitude, friendliness, persistence and attention to my requirements in sifting through the multitude of properties that come up. I would highly recommend Stevie and D&G!PositiveResponsiveness

Seth · 20 June 2022

★★★★★ 5/5

Google

I have been on the search for a 4 bed with Ally and she has been a complete dream to work with! Really accommodating, helpful and friendly. Ally has gone above and beyond for us in our search, far beyond anything I have experienced in the past. Ally was so well informed of the area and took into consideration all the requirements we had. Thanks very much!!

Hannah · 24 February 2021

★★★★★ 5/5

Google

Having dealt with Douglas & Gordon very recently, I can honestly say that their level professionalism, expertise and knowledge is 1st Class. In particular, Camilla Craven is of such high stature when it comes to finding (and securing) your new home. Camilla's care, courtesy and ability to help you is remarkable. I couldn't recommend her and D&G more highly.

Loretta · 20 June 2022

★★★★★ 5/5

Google

Camilla at the Fulham branch of Douglas and Gordan has been an outstanding agent for finding a place for my partner and I. She listens to your requirements and needs and proactively works with you and doesn't leave you in the dark. We've felt completely comfortable working with Camilla and would highly recommend to anyone who is looking for a painless and seamless transition into a new home.

Liam · 24 November 2020

★★★★★ 5/5

Google

Myself and two friends have just moved into a flat in the Putney area and have been so impressed with how easy the transition has felt. Our agent Camilla has been so incredibly helpful and attentive to our needs, which has felt particularly important in the current climate. She has made the whole process feel very streamlined. We are very happy with the service - thank you!

Cara · 20 January 2021

★★★★★ 5/5

Google

Camilla has been so amazing during our property search, nothing is ever too much trouble, she's been so responsive and clear with us on all details and has made the whole process that much easier and more exciting! Truly one of the loveliest agents I've ever worked with! Everyone else I've spoken to at D&G has been the same, so far so goodPositiveResponsiveness, Quality, Professionalism

Lorna · 20 June 2021

★★★★★ 5/5

Google

I have recently been dealing with this company. It's a really great and professional company! I have been talking to Nicholas Dolan at the Fulham branch, he is knowledgeable and is my favourable estate agent. He showed me these great properties around Fulham and they all fitted my criteria. He has found me the perfect place! Thank you Nick and I will be using you again in the future.

Brian · 20 June 2020

★★★★★ 5/5

Google

Camilla assisted my partner and I with securing a new flat. She was a pleasure to work with throughout what is typically a stressful process and was very responsive. She was also very efficient in sending across the necessary forms and vetting information, ensuring that the process ran as quickly and as smoothly as possible. Thanks Camilla!PositiveResponsiveness, Professionalism

Jessica · 20 June 2022

★★★★★ 5/5

Google

Excellent service. Total transparency on the process. I would recommend D&G to anyone. Allie made our viewing process very easy despite us living in a different country at the time. Sian handled the application process and tenancy agreement quickly and clearly. We were able to review and sign forms online which was a big plus.PositiveResponsiveness, Quality, Professionalism, Value

Greg · 20 June 2022

★★★★★ 4/5

Google

Good experience with D&G in renting a place in Fulham, Ben F was very helpful and was quick to answer any questions we had. All the conversations we had with Ben and his manager were very professional and personable. The whole process was very seamless and was completed the same day the offer was accepted. Many thanks to Ben and everyone else!PositiveResponsiveness, Professionalism

Ollie · 27 August 2021

★★★★★ 5/5

Google

Camilla has been very helpful in my search for a house, whilst the hunt continues she really has got our interests at heart and understands exactly what we are looking for and where we are looking and not suggesting any properties that do not fit our criteria (unlike quite a lot of estate agents in London!).PositiveResponsiveness, Professionalism

Christian · 20 June 2022

★★★★★ 5/5

Google

I’ve had a great experience with Douglas & Gordon and especially Aimee Roe. Aimee was extremely helpful and made a effort to show me additional properties which could be of interest, resulting with me finding my flat! Questions were always answered very quickly which made my final decision a lot easier. All round great service, highly recommended.

Daniel · 20 June 2022

★★★★★ 5/5

Google

Douglas And Gordons Fulham is one of the best letting agents I have ever worked with. Always very polite and useful also very honest which I love. The management is incredible and highly professional they deal with every issue immediately. Ever since we started using this incredible company we have never had a single issue. They also always find us great tenants. ⭐️⭐️Outstanding⭐️⭐️

James · 3 July 2021

★★★★★ 5/5

Google

It was great experience to work with Camilla I would highly recommend her . She was quite patience and responsive at all times . We had a little longer process to rent our new place because of other legal agency’s “homeppl” but Camilla , Julia and her team sort it out smoothly with the patience. Thank you so much !!PositiveResponsiveness, Quality, Professionalism, Value

Sercan · 20 June 2021

★★★★★ 5/5

Google

I had a great experience with Douglas & Gordon and I would especially recommend Stevie for being a complete star. His knowledge and advice was exceptional and just the right blend of professional and friendly. Nothing was ever to much trouble, no question was ever a stupid question. I couldn't recommend him enough!PositiveResponsiveness, Quality, Professionalism, Value

Kate · 20 June 2022

★★★★★ 5/5

Google

Verity and her team in the Fulham Road sales team went above and beyond throughout the whole process of marketing and sale of my flat. They were head and shoulders above other agents in the service they provided: proactive, enthusiastic, efficient, excellent in following up and keeping in touch and they were at all times a pleasure to deal with. I couldn’t recommend D&G highly enough.

Lucy · 20 June 2020

★★★★★ 5/5

Google

Thanks you Ben (Mountford) for your help in our search for a rental property. Your initial conversation was unhurried, clear and then the information requested was communicated with a depth of knowledge of both the area and the individual properties. The video viewing was quickly arranged and you kept us abreast of developments on the property we were interested in. Thanks John

J · 11 June 2021

★★★★★ 5/5

Google

We rented a flat in Fulham without being able to see it in person beforehand due to lockdown. Ed and Julia were a great help, very responsive to questions and gave a great video / facetime service to ease any concerns and allow us to get a good idea of the flat. A very smooth process completed very efficientlyPositiveResponsiveness, Quality, Professionalism

Ben · 20 June 2021

★★★★★ 5/5

Google

What a great team at Douglas and Gordon. As good as they were when I last sold/let through them 30 years ago. Alexandra has been fantastic. So helpful, so responsive, so professional and kind with it. James also been great. Genuinely do not believe you could find better Agents. Thank you for doing everything you have done to make arranging my new home such a seamless process.

Jane · 29 July 2019

★★★★★ 5/5

Google

I have had a great experience so far with my house hunting with D&G but I in particular want to say thanks to James who has been really great at communicating and helping me find the best fit house for me to rent. Kudos to the team and James, professional, knowledgeable and helpful. Cheers!

Benjamin · 20 June 2022

★★★★★ 4/5

Google

I had some viewings with Stevie last week and he really made them a joy. He was a little late due to traffic but really made up for it with the information he shared. After having done so many viewings recently. he was a breath of fresh air making us laugh, spoke honestly and positively. Thanks Stevie for your time.

Pollyanna · 29 June 2021

★★★★★ 5/5

Google

Raye was incredibly helpful in securing us a a lovely flat in Battersea. She was really friendly and communicative throughout and incredibly clear about what we needed to do at every stage of the process. Everyone else at Douglas & Gordon that I spoke to was also incredibly helpful, couldn't recommend them enough. Thanks again to Raye and the team!

Louis · 20 June 2021

★★★★★ 5/5

Google

Camilla from D&G in Fulham was incredibly helpful and informative. I have never experienced such friendly and professional customer service. As this was my first time looking for properties in London, I was slightly apprehensive but Camilla made the entire process appear seamless. She is an asset to any team! I will be recommending D&G to my family and friends.

Izzy · 20 June 2021

★★★★★ 5/5

Google

My experience with Douglas & Gordon has been more than positive. Camilla has been really welcoming, positive and efficient since the day I've met her. Everything was clearly explained and within one week we managed to get the tenancy agreement signed thanks to her efficiency. Thank you for your hard work, I was really impressed. I strongly recommend her services.

Bergachi · 20 June 2021