Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEd and Gemma from the D&G Fulham Office have been phenomenal. I have never experienced customer service quite like it. They are quick to respond to any queries I have. They got to know us really well in order to show us the properties they think would suit us really well and they nailed it! Thank you both and the rest of the Fulham Team for everything you have done. I will never use another company after this experience.
Jack · 10 June 2021
Agent replied
Hi Jack, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from the Douglas & Gordon team in Fulham
★★★★★ 5/5
GoogleI had a pleasant experience with this agency. Ben Fitzmaurice was very helpful, quick to response and professional to work with. Would highly recommend!
Amalie · 20 June 2022
Agent replied · 19 June 2024
Hi Amalie, thanks so much for taking the time to leave us a 5-star review! We are delighted to hear how much you've enjoyed working with Ben. Best wishes from the Douglas & Gordon team in Fulham
★★★★★ 5/5
GoogleCamilla went out of her way to assist my family with an international move back to the UK. She was easily available to answer any questions and to organize virtual viewings of properties. Highly recommended!
Carissa · 9 March 2020
Agent replied
Dear Carissa, we really appreciate your recommendation! Best wishes from everyone at D&G
★★★★★ 5/5
Googleprofessional and supportive .
thank you to Douglas and Gordons team, and especially Alexandra for all the support in the process, I won't hesitate to contact with you again.PositiveResponsiveness, Professionalism
Nadia · 20 June 2021
Agent replied · 19 June 2024
Dear Nadia, we are so pleased to hear this! Best wishes from everyone at Douglas & Gordon
★★★★★ 5/5
GoogleVery professional and helpful during the house buying process. Matthew Jacques was particularly helpful in shortlisting good properties that directly matched our requirements and budget. Would definitely recommend to others.
Daniel · 20 June 2021
Agent replied · 19 June 2024
Dear Daniel,
We are so pleased that Matthew has been so helpful throughout your search for a new home. Thank you for taking the time to leave a review.
Best wishes from D&G
★★★★★ 5/5
GoogleLucy has been extremely professional and helpful in assisting us to find our new flat. She was extremely responsive and got everything sorted for us very efficiently!PositiveResponsiveness, Quality, Professionalism, Value
Iona · 20 June 2021
Agent replied · 19 June 2024
Dear Iona, thank you very much for taking the time to write this lovely review! Best wishes from everyone at D&G
★★★★★ 5/5
GoogleA very positive experience with D&G Fulham. Micky Singh has been very responsive and has kept me updated closely on developments throughout my house purchase. Great service and highly recommended!
Shun · 20 June 2021
Agent replied · 19 June 2024
Hi Shun, a big thank you for taking the time to write this recommendation. We are thrilled to hear you had a good experience working with Micky. Best wishes from the Douglas & Gordon team in Fulham
★★★★★ 5/5
GoogleAlly was extremely helpful and responsive when helping me find the perfect rental property. Would highly recommend her and the team to anyone looking for a rental in the Fulham area
Jon · 24 February 2021
Agent replied
Dear Jon, thank you for taking the time to write this! We really appreciate your recommendation of Ally and the team. Best wishes from everyone at Douglas&Gordon
★★★★★ 5/5
GoogleIncredibly impressed by the service given and professionalism shown by Ed at the Fulham office. Ed’s help and guidance whilst searching for a flat was second to none. We felt we were in safe hands and for what can be a hugely stressful process, it was made considerably easier by his responsiveness and knowledge of the market. A credit to Douglas & Gordon and thank you for all your help.PositiveResponsiveness, Professionalism
Harriet · 20 June 2022
Agent replied · 19 June 2024
Hi Harriet, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Ed, and look forward to working with you in the future! Best wishes from Douglas & Gordon in Fulham
★★★★★ 5/5
GoogleTop quality service by real and friendly people. Our agent Camilla was friendly, responsive and informative, helping us secure our place quickly and at a good rental. Highly recommended!
Greg · 3 July 2021
Agent replied
Hi Greg, a big thank you for writing this review. We're so happy to hear the service you've received has been top quality! Best wishes from the Douglas & Gordon team in Fulham
★★★★★ 5/5
GoogleWhen viewing a property with Douglas and Gordon we were happy with the experience. Joni Deist was very helpful in accommodating us with quick appointments and good communication.PositiveResponsiveness, Professionalism
Kevin · 20 June 2021
Agent replied · 19 June 2024
Dear Kevin, it's great to hear you got appointments booked quickly with Joni! Thank you for taking the time to write this review. Best wishes from everyone at D&G
★★★★★ 5/5
GoogleRaye has been a star, very patient, whilst not excessively pushy- the perfect balance in the real estate world. Very professional, whilst always being friendly and listening to our requests.
Olivia · 31 March 2021
Agent replied
Hi Olivia, thanks for writing this review. We always love to hear feedback like this! Best wishes from the Douglas&Gordon team in Fulham
★★★★★ 5/5
GoogleLouise at Douglas & Gordon Pimlico was extremely helpful in my search for a garden flat. She made the entire process simple and seamless. Louise was an absolute pleasure to work with!
David · 23 September 2020
Agent replied
Dear David, we are thrilled to hear this! Best wishes from everyone at D&G
★★★★★ 5/5
GoogleI’ve had an excellent experience with D&G and would absolutely recommend them to anyone wanting to rent or buy in Fulham/PG. The team are all very knowledgeable, efficient and communicative. Stevie in particular has been of great assistance in helping me find a flat and has made the whole process seamless from start to finish - providing thoughtful opinions and specialist advice, whilst incorporating humour and charm into what otherwise could be a rather mundane process!
Romey · 13 August 2021
Agent replied
Hi Romey, thanks so much for taking the time to write this review, we really appreciate your recommendation of Stevie. Best wishes from the Douglas & Gordon team in Fulham
★★★★★ 5/5
GoogleSam Shaw was very professional throughout the whole process and always available for calls and viewings. He always carries through in what he said and I couldn’t recommend him and Douglas and Gordon highly enough.
B · 29 July 2019
Agent replied
Reviews like yours make our week! Thank you so much for taking the time to write this. Best wishes from all of us at D&G
★★★★★ 5/5
GoogleA good experience from initial enquiries through to viewings / identifying potential properties of interest. Ben has been professional and helpful throughout.
Tim · 20 June 2022
Agent replied · 19 June 2024
Hi Tim Furlong, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents Fulham
★★★★★ 5/5
GoogleA first class service from Ella. Demonstrated great market knowledge and maintained an honest and open stance between buyer & seller, with clear and regular communication, all of which maintained the confidence to get the deal done. Many thanks.
Ian · 1 September 2024
Agent replied · 22 October 2024
Dear Ian, thank you so much for taking the time to write such a wonderful review. We are so pleased that you had a great experience with Ella - she truly is first class!! Best of luck with the house move. Best wishes, D&G
★★★★★ 5/5
GoogleI have been working with Julia and Camilla to find a new flat in Fulham, after 10 years out of the market I was a bit wary and I had pretty specific criteria - they were both unbelievably helpful, friendly and communicative. Really flexible in their timing and full of good advice. It has been a genuine pleasure to work with them. Thanks both for making it feel a lot less like hard work.PositiveResponsiveness, Professionalism
Amelia · 27 August 2021
Agent replied
Hi Amelia, thanks for writing this 5-star review. Looking for a property can be a lot of hard work, so we are so glad to hear Julia & Camilla made it a breeze! Best wishes from the Douglas & Gordon team in Fulham
★★★★★ 5/5
GoogleAn overall great experience with Douglas & Gordon. Ally has been absolutely amazing, very professional and has gone above and beyond to help me find the perfect property.
Claire · 20 June 2021
Agent replied · 19 June 2024
Dear Claire, this is great to hear! Thank you so much for your lovely recommendation! Best wishes from everyone at Douglas & Gordon
★★★★★ 5/5
GoogleJust a huge thank you for Ed who helped us throughout the entire move process. His knowledge of the market and process really made us feel confident in our decision and really helped during an uncertain time.
In particular, Ed's support after the offer had been accepted was second to none! He wad always around regardless of the time of day to ansewer calls and chat through any queries.
Will definitely be using D&G again!
Dan
Daniel · 20 June 2021
Agent replied · 19 June 2024
Hi Daniel, thanks for writing this review. We're pleased you felt confident, supported and happy with the excellent service you received from Ed. Best wishes from the Douglas & Gordon team in Fulham
★★★★★ 5/5
GoogleI had a great experience with Douglas and Gordan searching for a house in the Fulham area.
Matt showed me around several properties and was incredibly knowledgeable - providing great insights into commute times, schooling options and popular bars/restaurants nearby. Furthermore, he was very accommodating and was always happy to fit things around my busy schedule (great for people working in the city).
Thanks Matt!
Josh · 8 February 2020
★★★★★ 5/5
GooglePoppy was amazing to work with and was very timely in getting back to us with questions on details, etc. Thank you for all of your help in finding us a home to let.
Maya · 29 July 2019
Agent replied
Dear Maya, it was a pleasure. Many thanks and best wishes from all of us at D&G
★★★★★ 1/5
GoogleI would not recommend this agency to anybody. They failed to update me on the progress of my references, and told me the day before I was meant to move in that I couldn't, after previously telling me everything was perfect and I was set to move in. Then the next week I was meant to move in the manager who was 'helping me' went on leave for the week and failed to tell me. This delayed my move in by two weeks. As soon as I signed the contract and moved in, I have rarely heard from them. I've sent multiple requests to the property manager, who cannot even get in touch with the landlord. Honestly, save yourself the stress. Go use another agency. One star is doing them a favour.
Ryan · 8 May 2020
Agent replied
Dear Ryan, we are very sorry to hear that you were disappointed with your experience. Rest assured we will be following up and looking into what happened. In the meantime, please accept our best wishes.
★★★★★ 5/5
GoogleVery pleasant experience. One of the colleagues Eva was very professional and informative, this helped me through the process with ease.
Ben · 20 June 2022
Agent replied · 19 June 2024
Hi Ben, thanks for writing this lovely review, and for your recommendation of Eva. Best wishes from the Douglas & Gordon team in Fulham
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