Trusted Agent profile · London

Douglas and Gordon London reviews

★★★★★ Excellent

781 reviews across 1 platform

24 Replingham Road, Southfields, London, SW18 5LR

Part of Douglas and Gordon, see every office.

Douglas and Gordon's office in London, at 24 Replingham Road, is rated 4.9 out of 5 across 781 reviews on 1 platform, including 781 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

781

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Keelan my Agent was very helpful, responsive and patient! With one meeting, he managed to show me a place that meets my requirement. Highly recommended as the team are very professional and responsive! Thank you Douglas & Gordon!!! you have an awesome team!

Jessica · 20 June 2020

Agent replied · 19 June 2024

Dear Jessica, thank you very much for taking the time to write this review. We think the team are awesome too! Best wishes from everyone at D&G

5/5

Google

Dior has been so helpful with everything so far. She has been amazing and listened to what we wanted so well and has given us such amazing service cannot recommend enough!

Shelley · 22 August 2022

Agent replied · 22 August 2026

Hi Liz Taylor, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents Southfields

5/5

Google

Douglas & Gordon have been letting out our flat in Southfields for a few years now. Time and again, without fail, they have rapidly found new and excellent tenants and minimised any fear we may have had about having the flat empty. Alex Dowding and his team clearly work hard and efficiently to carry out suitable viewings and they have always kept me up to date with regular phone calls and emails. I totally trust him, and his team and cannot recommend them highly enough. They may not be the very cheapest out there but they are quality and if quality is what you want then you can't go wrong with Douglas & Gordon.

Arran · 21 June 2017

5/5

Google

Jack was really helpful with our search and was brilliant at his job. Although we put in an offer through another person, I would definitely recommend Jack and Douglas & Gordon for their professionalism. What really stands out is that he paid attention to our needs & requirements. He gauged from the 1st few viewings what we really liked / disliked, etc! As most first time buyers, this isn't very clear! And with the second set of viewing he showed us flats & houses just as we'd expect. He didn't waste any time and oh, he is super entertaining! We are newbies to SW, and it is always helpful to speak to someone who's absolutely local to the area! Getting reviews & insights of a place from a person is just so much comforting that reading reviews online...

Bindi · 21 June 2017

5/5

Google

I have rented out my property in Southfields through the Douglas & Gordon office for nearly five years, the majority of which time I have been overseas. I have been very happy with the service - always professional, efficient, easy to deal with, pro-active and knowledgeable. They have made it easy for me to manage my property from afar. It has been the best experience I have had with a lettings agent and I have no hesitation in recommending Alex and his team.

Susie · 21 June 2017

5/5

Google

If there were only a 6th star... . Efficient . Endearing . Exemplary in every way Having had woeful experiences with other local agents, lost faith with was restored by one man and his band of merry D&G colleagues. Archie Blyth embarks on a mission to single-handedly amend "The Estate Agent Stigma" when he walks out the door for work in the morning. From "pulling wool over your eyes," to touching transparency. From "commission breath" to listerine clean. From Cowboy to Consultant. Prepare to have your perception of the Estate Agent remedied by Archie Blyth and the cheery, helpful and consultative team at Douglas & Gordon Southfields.

Max · 20 June 2022

Agent replied · 19 June 2024

Hi Max, a big thank you for taking the time to leave this 5-star review, as well as your excellent recommendation of Archie. We are thrilled to hear he went the extra mile to help you. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

A very easy and hassle free experience. Very thorough and helpful. Jess was exceptional in helping arrange a virtual viewing and communicating everyone to us along the way. Would highly recommend.PositiveResponsiveness, Professionalism

Liztom · 20 June 2022

Agent replied · 19 June 2024

Hi Liztom, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Jess. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Selling a property whilst living in a different country than it is located in is a bit daunting - different ways, different rules aplay than those you are used to. But finding Jack Edington at Douglas and Gordon Southfields has made worries go away. Right from the first contact he has given us the information we needed to get started and he made the estamation of the flat's value within days of having contacted him. When we need answers to our questiones he always calls or mailis back as soon as he can. He also helped us with advice for the clearance of the flat as that was needed before any viewings to buyers could be made. Being able to meet Jack Edington in person at the Soutfields office when signing the agreement was as pleasent as meeting over the telephone. Professional, experienced and welcoming.PositiveResponsiveness, Quality, Professionalism, Value

Katherine · 20 June 2022

Agent replied · 19 June 2024

Hi Katherine, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Jack. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

So please with the treatment we received from Alice and Jack and Douglas & Gordon. Excellent and personable phone manner, helpful at every turn and very open about where we were in the house buying process. We never felt like we were being ‘sold to’ and a bond of trust grew out of their honest feedback. After spending months looking for a property in Wandsworth, and having some less than pleasant interactions with a number of agents and agencies, we were so impressed with the care and diligence we found at Douglas & Gordon. Would recommend them 100%PositiveResponsiveness, Quality, Professionalism

Team · 20 June 2022

Agent replied · 19 June 2024

Hi Team Doyle, thanks for writing this great review, and a big congratulations on buying your house! We're so pleased to hear Alice & Jack made that happen for you. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

The firm seem to be super efficient, friendly and professional. I dealt with Rosa Halliday, who was really patient and brought to life what is currently a building site, helping me to imagine myself in my future new home. Thank you!

Ngo · 23 October 2020

Agent replied

Dear Ngo, we are so pleased to hear this! Best wishes from everyone at D&G

5/5

Google

I dealt with Archie during my recent property search. He was very helpful and ensured that all of our requirements were met with the properties put forward. I would happily call again should I move in the future!

Victoria · 25 June 2021

Agent replied

Hi Victoria, a huge thank you for writing this review. We're happy to hear you enjoyed working with Archie. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Had a great experience with Seamus and Douglas & Gordon. As first time buyers they were really helpful - Seamus was always super responsive whenever we had queries and was a massive help with moving the process along quickly!

Rachel · 9 April 2021

Agent replied

Hi Rachel, we're delighted to hear this. Best wishes from the Douglas&Gordon team in Southfields

5/5

Google

Great experience in finding our new rental - Jess was our Lettings Negotiator and was super friendly and helpful, answering all questions we had and guiding us through a usually stressful process Would highly recommend. Thank you!PositiveResponsiveness, Professionalism

Natasha · 20 June 2021

Agent replied · 19 June 2024

Hi Natasha, thanks for writing this review. We really appreciate your recommendation. Best wishes from the Douglas&Gordon team in Southfields

5/5

Google

It was nice to worked with Adam Barnaby. We met a very professional agent who are want to help. My compliment for his talent to see situations from different approach. He is quick, organizing, responsible. Many thanks Adam.

Albina · 7 June 2021

Agent replied

Hi Albina, thanks so much for leaving this lovely review! We're so pleased to hear this feedback, and are happy to hear that you had a good experience working with Adam. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Seamus was really helpful with my search for property. Would definitely recommend! Very approachable when I had any questions and even gave me some tips for the local area. Ta!PositiveResponsiveness, Professionalism

Kyle · 20 June 2022

Agent replied · 19 June 2024

Hi Kyle, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Seamus, and look forward to working with you in the future! Best wishes from Douglas & Gordon in Southfields

5/5

Google

Thanks to Barnaby for showing (and persuading me to make an offer on) a lovely property in Southfields. Very professional and answered any questions I had and responded quickly and efficiently.

Lex · 20 June 2022

Agent replied · 19 June 2024

Hi Lex, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Barnaby, and look forward to working with you in the future! Best wishes from Douglas & Gordon in Southfields

5/5

Google

Rosa was brilliant on the viewings I did with her. Her knowledge on the area and similar properties on the market was really useful. Would definitely recommend using Douglas & Gordon as I had a great experience!!PositiveProfessionalism

Ellie · 20 June 2021

Agent replied · 19 June 2024

Dear Ellie, that's wonderful to hear! We really appreciate your recommendation of Rosa. Best wishes from everyone at Douglas&Gordon

5/5

Google

Just wanted to say a big Thank you to Keelan Forbes for being so helpful with finding us a new home.He has been very accommodating ,kind and professional throughout the whole and speedy process.Many Thanks to him and the D&G teamPositiveProfessionalism

Julianne · 20 June 2020

Agent replied · 19 June 2024

Dear Julianne, thank you very much for taking the time to write this wonderful review! Best wishes from everyone at D&G

5/5

Google

Keelan from Douglas and Gordon Southfields was a pleasure to deal with. As a relocation agent I deal with many agents every day but Keelan is one of the best. Very knowledgeable, proactive and goes that extra mile for his clients.

Edie · 20 June 2020

Agent replied · 19 June 2024

Dear Edith, many thanks for this amazing review! We really appreciate it. Best wishes from all at D&G

5/5

Google

Barnaby was fantastic! He went above and beyond with helping my partner and I search for a home. So thorough with giving us details and great with showing us properties (keeping safe with COVID guidelines). Thanks so much!

Satie · 24 March 2021

Agent replied

Hi Satie, we're so happy to hear Barnaby went above and beyond to help you with your search. Best wishes from the Douglas&Gordon team in Southfields

5/5

Google

D&G were very responsive to all requirements I had put in and made finding a place to let very simple from start to finish! Usually putting an offer in and getting references done is a stressful process, but Keelan ensured that it was as smooth as possible - I would recommend D&G if you're looking for stress free renting! Thanks Keelan for all of your help and for coming so far out for our viewing!

Shanice · 4 September 2019

5/5

Google

Reece is one of the best agent I have ever met. It was very interesting to work with him. He is very polite, friendly and a very nice person. He is very professional in this area.

Visizxon · 20 June 2021

Agent replied · 19 June 2024

Wow - the best agent you've ever met! Thank you very much for writing this great review. Best wishes from the Douglas&Gordon team in Southfields

5/5

Google

During our search to purchase our new home, Barnaby has been assisting us in Southfields. We have been impressed by his diligence, responsive helpfulness and his professional attitude. He represents Douglas & Gordon well!PositiveResponsiveness, Professionalism

Marc · 25 August 2021

Agent replied · 19 June 2024

Dear Marc, we are so pleased to hear this! Thank you very much for your recommendation of Barnaby & the team - we truly appreciate it. Best wishes from everyone at Douglas & Gordon

5/5

Google

We’ve had a great experience letting our property through Douglas & Gordon. Henny, Toby and Francesca were very helpful throughout the entire process and made sure everything went smoothly. Would definitely recommend them for anyone looking to let their property!

Camilla · 20 June 2020

Agent replied · 19 June 2024

Dear Camilla, that is so great to hear! Many thanks and best wishes from D&G

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Questions about Douglas and Gordon London

Has Douglas and Gordon won any awards?

Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.

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