Trusted Agent profile · London

Douglas and Gordon London reviews

★★★★★ Excellent

781 reviews across 1 platform

24 Replingham Road, Southfields, London, SW18 5LR

Part of Douglas and Gordon, see every office.

Douglas and Gordon's office in London, at 24 Replingham Road, is rated 4.9 out of 5 across 781 reviews on 1 platform, including 781 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

781

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Reece has been great to deal with, he has brought to us a few options of places to see but without pressuring us into seeing places which don’t match what we are after which has made the whole process less stressful than what it already is.

Ana · 16 June 2021

Agent replied

Hi Ana, a big thank you for your recommendation, we really appreciate it. Glad to hear you had an excellent experience working with Reece. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

DnG were very professional and attentive to detail. They were excellent at getting viewings, attracting potential buyers and seeing the whole process through from start to finish. Moving can be pretty demanding but they kept it as stress free as possible. Many thanks to the whole team especially Nick, Joe and Jack.

Jonathan · 29 July 2019

Agent replied

Dear Jonathan, that means so much to us - thank you! Best wishes from everyone at D&G

5/5

Google

Seamus was absolutely fantastic throughout the process and kept me better informed than my own lawyer as to what was actually occurring during my purchase! Would highly recommend and will use myself if I come to sell the property!

Tom · 20 June 2022

Agent replied · 19 June 2024

Hi Tom, thanks for writing this 5-star review. Looking for a property can be a lot of hard work, so we are so glad to hear Seamus has made it a breeze! Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Keelan Forbes has been an absolute pleasure to deal with and that is not something easily said for estate agents. He was professional, persaonable, communicative, attentive and very careful to listen and deliver on personal circumstances and requirements. Great asset for D&G! I would very happily recommend the agency on Keelan’s merit.

Athena · 21 June 2019

Agent replied · 19 June 2024

Dear Athena, that is brilliant to read! Many thanks and best wishes from all of us at D&G

5/5

Google

Alex went above and beyond and gave the best real estate experience I've recieved thus far. He was easy to get in touch with and very flexible with viewings. Additionally, spent time compiling comparable information to assist in my decision making process. Definitely an asset to Douglas & Gordon.

Louis · 20 June 2020

Agent replied · 19 June 2024

Dear Louis, we are so pleased to hear you have received the best experience with Alex in our Southfields office! Many thanks for taking the time to write this review. Best wishes from everyone at D&G

5/5

Google

Reece was really invested in finding me the best property for the best price. He was transparent, honest and quick to reply to any of my questions; and his warm professionalism helped take the stress out of the search and secure me a place I loved.

Livia · 27 March 2021

Agent replied

Hi Livia, we're thrilled to hear this! Thank you for writing this great review for Reece. Best wishes from the Douglas&Gordon team in Southfields

5/5

Google

Jack from Southfields was great from start to finish with our purchase. As first time buyers he provided excellent guidance, going as far as to download WhatsApp to call one of us who was working abroad, and helped us exchange smoothly whilst away on holiday. Fully recommend Jack for your purchase.

Sam · 29 July 2019

Agent replied

Dear Sam, many thanks for taking the time to recommend us like this - it is much appreciated. Best wishes from all of us at D&G

5/5

Google

I worked with Barnaby Adam and he was excellent. Very courteous and professional, gave me a chance to look around without pressuring me, and answered my questions, was on time to the viewing appointment and sent me flat options appropriate to my search. Would definitely recommend.

Nic · 2 March 2021

Agent replied

Dear Nic, that's great to hear! Thank you for taking the time to write this excellent review of Barnaby. Best wishes from everyone at Douglas&Gordon

5/5

Google

Chloe made the search for a flat to rent a dream - she's super responsive, knew exactly what properties we would be interested in and ended up finding us our dream flat - thanks, Chloe and D&G team!

Amy · 20 June 2022

Agent replied · 19 June 2024

Hi Amy, thanks for writing this review. We're so pleased to hear Chloe made things easier for you when searching for a rental, and that you managed to find your dream flat! Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Rosa has been very nice and helpful through the whole process from the viewing. I always get the prompt reply and her professionalism impressed me a lot. Jack has also been very responsive and professional in our communication. Big thank you to Rosa and Jack again!

L · 22 February 2021

Agent replied · 19 June 2024

Dear Li, that's wonderful to hear! We really appreciate your recommendation of Rosa and Jack. Best wishes from everyone at Douglas&Gordon

5/5

Google

Jack Edington was great! He was very knowledgeable of the area and he was a great help in finding us suitable properties for our needs. Thanks, Jack!

Rusty · 20 June 2023

Agent replied · 19 June 2024

Hi Rusty Drost, thanks so much for writing this review. We're so pleased to hear you had a great experience working with our team. Best wishes from Douglas & Gordon Estate Agents Southfields

4/5

Google

We found Douglas and Gordon through enquiring about properties via Rightmove. Keelan was very swift and managed to show us 5-6 properties in one day and provided us with the offer form immediately. He was then very quick in processing our offer and we are very grateful for his negotiating it successfully. Post acceptance Keelan has been good at promoting us as and when outstanding forms need signing but there have been a couple of instances of disorganisation: unsure of exactly what was included in the property and getting our move in date slightly incorrect in email correspondence which needed clarifying. No harm done and we would definitely look to use Douglas and Gordon in the future.

Tom · 13 April 2020

5/5

Google

The Southfields team were very responsive, professional and knowledgeable throughout the process. I would highly recommend their services

Henry · 13 November 2025

Agent replied · 13 April 2026

Thank you so much, Henry. We're delighted to hear our Southfields team made the process smooth and supported you throughout. Your recommendation means a lot to us. Best wishes, The D&G Team

5/5

Google

I was very happy with the way that they were responding and working. Reece was vey professional, kind and patient. I liked to buy through this Estate Agent just because of him and the way he was doing the job. Thank you.PositiveResponsiveness, Professionalism

Sisi · 20 June 2021

Agent replied · 19 June 2024

Hi Sisi, thanks for writing this review. It's great to hear how confident you felt when working with Reece. Best wishes from the Douglas&Gordon team in Southfields

5/5

Google

James and Archie of Douglas Southfields were a dream to work with. They were easy to contact and quick to respond with any questions. They also helped us secure our dream let at a price we could afford. Thank you so much.PositiveResponsiveness, Professionalism

Emma-Jane · 20 June 2021

Agent replied · 19 June 2024

Hi Emma-Jane, a big thank you for writing this review, and an even bigger congratulations on securing your dream flat! Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Jess was so helpful throughout the entire process. She made us feel comfortable and supported - but still maintained a great level of professionalism! Have really appreciated how quick Jess has been at responding to our queries, thank you so much!PositiveResponsiveness, Quality, Professionalism

Megan · 20 June 2021

Agent replied · 19 June 2024

Hi Megan, thanks for writing this review. It's great to hear you felt comfortable and supported when working with Jess. Best wishes from the Douglas&Gordon team in Southfields

5/5

Google

We worked with Jack Edington at D&G in Southfields to buy our first home. It wasn’t an easy process (for reasons outside his control) but Jack did everything he could to make it as smooth as possible, and we are really grateful for his proactive-ness and friendliness.

Alexandra · 20 June 2020

Agent replied · 19 June 2024

Dear Alexandra, many thanks for taking the time to write this lovely review! Best wishes from everyone at D&G

5/5

Google

Jess has been amazing throughout the whole process. She listened to what we wanted and found something even better. She was extremely helpful answering all questions honestly and was very easy to communicate with. I would 1000% recommend Jess to a friend. Thanks so much !!

Chloe · 1 October 2020

Agent replied

Dear Chloe, we really appreciate you taking the time to write this lovely review! Best wishes from everyone at D&G

5/5

Google

We have been working with Douglas & Gordon for years. The Southfields team have always been incredibly organised and have an obvious passion and talent for what they do. Jemima has been consistantly lovely and helpful!

Alex · 20 June 2022

Agent replied · 19 June 2024

Hi Alex, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Jemima and the team, and look forward to continuing working with you in the future! Best wishes from Douglas & Gordon in Southfields

5/5

Google

We had an excellent experience with Douglas & Gordon Southfields. The sales team were fantastic in dealing with every one of our needs. Special mention to James who helped deal with the purchase of our first property making it as a smooth process as possible. Thank you D&G.

John · 5 December 2019

Agent replied

Dear John, we are so pleased to hear you had an excellent experience with Douglas & Gordon Southfields! Many thanks for taking the time to write this lovely review. Best wishes from everyone at D&G

5/5

Google

Keelan has been so incredibly supportive and helpful in guiding myself and my boyfriend through the process of renting our new property. He has answered all questions so quickly, and has been totally on hand to answer all questions we had. The whole process has been so smooth and we're so excited to move into our new property. I'd highly recommend both Douglas & Gordon and Keelan himself if you are looking for a new property in the South West London area.

Katie · 13 October 2019

5/5

Google

Great experience with D&G Southfields - we are first time buyers and Nick was great at helping us through the whole process and keeping us updated at each stage, as well as regularly chasing up on our behalf. Thank you for the great service, highly recommended!

Elizabeth · 20 June 2020

Agent replied · 19 June 2024

Dear Elizabeth, many thanks for taking the time to write this review. We are so pleased you had a great experience with Nick and we hope you are enjoying your new home! Best wishes from everyone at D&G

5/5

Google

Douglas and Gordon were professional and proactive from the minute we contacted them. They really got the importance around what we were looking for and only got in to contact when they thought they'd found it- they were so right! Toby and his team were helpful even before we found a rental with them. Toby is a really friendly and knowledgeable individual who we felt lucky to have been matched with for our rental search. Would really recommend Douglas and Gordon!

Hannah · 5 August 2019

5/5

Google

We found our first London rental through Douglas and Gordon. Their professional and friendly service appealed to us immediately and this has been backed up by the rental process, which has been smooth and completely hassle free. Each and every Douglas and Gordon marketed property we were notified of matched our search criteria and so the refined nature of their recommendations was another big plus. Toby was a fantastic person to work with throughout our signing process- he was really relaxed, informative and not at all pushy, which made it easy for us to make an informed and independent decision on the property. We would recommend Douglas and Gordon to anyone who is wishing to rent in London, and we would especially recommend Toby as your agent!

Will · 5 August 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Douglas and Gordon London

Has Douglas and Gordon won any awards?

Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.

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