Trusted Agent profile · London

Douglas and Gordon London reviews

★★★★★ Excellent

781 reviews across 1 platform

24 Replingham Road, Southfields, London, SW18 5LR

Part of Douglas and Gordon, see every office.

Douglas and Gordon's office in London, at 24 Replingham Road, is rated 4.9 out of 5 across 781 reviews on 1 platform, including 781 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

781

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Anthony was a great help in the buying process - he was timely at organising viewings, suggesting other flats to view as well as giving advice on what to look for / ask the seller. would recommend his services and will definitely use him again!

Lucy · 13 April 2023

Agent replied · 19 June 2024

Hi Lucy Bowden, thank you for taking the time to write a review! We love hearing positive feedback. The Douglas & Gordon Estate Agents Southfields is always here if you need anything!

5/5

Google

Could not praise D&G more for providing excellent, speedy and highly professional service. Dealing with Keelan was a pleasure, and the way he handled our requirement was like having a personalised service. We were never left wanting anything or uncertain of where the process had got to, and Keelan's proactive and thorough approach was a great example of how clients can/should be handled. Thank you!

Edward · 10 November 2019

Agent replied

Dear Edward, reviews like yours make our week! Thank you so much for taking the time to write this. Best wishes from all of us at D&G

5/5

Google

Anthony at Douglas & Gordan is one of best estate agents I have met. He helped us with our house search and provided most up to date information on the market and was able to accommodate most of our requests.

Suhaib · 22 August 2023

Agent replied · 19 June 2024

Hi Suhaib Khan, thank you for taking the time to write a review! We love hearing positive feedback. The Douglas & Gordon Estate Agents Southfields is always here if you need anything!

5/5

Google

D&G is the agent I use exclusively. Fantastic service and great professional team. I will not take my business elsewhere. A special shout out to Barnaby Adam in the Southfield office. This young gentlemen truly embodies what the brand he represents is all about. Courteous, punctual and effective. I highly recommend him.

Maria · 20 June 2022

Agent replied · 19 June 2024

Hi Maria, thanks so much for taking the time to write this recommendation. We are so glad you trust D&G with your properties and look forward to continue working with you in the future! Best wishes from Douglas & Gordon in Southfields

5/5

Google

When the tenants handed in their notice during the COVID-19 lockdown we were really concerned how we would ever re-let the flat. Thankfully James and the team at Douglas & Gordon were on it immediately and literally within 2 days we already had some great offers and have accepted one. The process since has been seamless and trouble free. Thanks to everyone.

Mega · 11 July 2020

Agent replied

Dear Nurette, this is wonderful to hear! Many thanks for taking the time to write this lovely review - we really appreciate it. Best wishes from everyone at D&G

5/5

Google

Toby Etherington has been absolutely fantastic to deal with. A genuine, honest and helpful approach which was a welcome difference in an otherwise annoying experience with other estate agents. He found properties that fit our match (quite demanding) and did all of this in a friendly, flexible manner. When we are next on the look out I won't hesitate to get back in touch.

Luke · 29 July 2019

Agent replied

Dear Luke, you've made 200 people beam with pride on Toby's behalf! Thanks for taking the time to write this. Best wishes from all of us at D&G

5/5

Google

Barnaby was the most lovely negotiator I have ever worked with. He really listened to what we needed and took time to show us multiple properties before we found our new home. He was very patient as I know our list requirements was extensive. A 10/10 all round.PositiveResponsiveness, Quality, Professionalism, Value

Tabitha · 20 June 2022

Agent replied · 19 June 2024

Hi Tabitha, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Barnaby, and look forward to working with you in the future! Best wishes from Douglas & Gordon in Southfields

5/5

Google

We want to thank Jess for all her support and responsiveness through our process to rent a flat. The whole process was smooth, and Jess made it exciting for us rather than a stressful process. Both Jess and James are friendly, helpful and patient with replying to my hundred questions :) Thank you. MelisPositiveResponsiveness, Quality, Professionalism, Value

Melis · 20 June 2021

Agent replied · 19 June 2024

Dear Melis, we are so pleased to hear this! Thank you for taking the time to write this great review of Jess & James. Best wishes from everyone at Douglas&Gordon

5/5

Google

Jack and the team have been with us every step of the way while purchasing our home. The team is very professional and eager to help the process move along, which is why we were able to complete the purchase in a bit over 2 months. I highly recommend Douglas & Gordon and Jack in particular!PositiveResponsiveness, Professionalism

Diana · 20 June 2021

Agent replied · 19 June 2024

Dear Diana, congratulations on the purchase of your new home, and in record time! Best wishes from everyone at D&G

5/5

Google

Not purchased with this team yet but viewing experience with Jake has been very professional. Reece really does seem keen to get to know the person behind the sale and to make sure the property is the best fit, as well as providing prompt answers and helping wherever he can.PositiveProfessionalism

Beth · 20 June 2022

Agent replied · 19 June 2024

Hi Beth, thanks for writing this review. We're so pleased to hear the experience has been great so far. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

D&G and in particular Keelan from the Southfields branch have been extremely helpful with advice throughout the lockdown. We had an end of lease and James and Keelan were quick to find new tenants during this difficult time. Keelan was incredibly helpful and proactive and always cheerful when we chatted- A great guy to work with!

Kate · 20 June 2021

Agent replied · 19 June 2024

Dear Kate, thank you so much for your lovely recommendation of Keelan! Best wishes from everyone at Douglas & Gordon

5/5

Google

Finding a new flat is never easy, and when you finally find the right one, having to deal with all the paperwork and technicalities can be overwhelming. Luckily, Keelan went above and beyond to assist us throughout the whole process and made sure things ran smoothly at every stage. We are now happily settled in and ready to enjoy our new home!

Dante · 29 July 2019

Agent replied

Dear Dante, we are delighted to have been able to help. Thanks for your lovely review and best wishes from everyone at D&G

5/5

Google

I had the pleasure of working with Jack Edington for our property search. He was very knowledgeable, knows the area extremely well and answered every question we had as we started our search. I would recommend Jack for anyone looking for property in the London area.

Garrett · 12 October 2022

Agent replied · 19 June 2024

Hi Garrett Neiffer, thanks for writing this amazing review! We're so pleased to hear you've been so impressed, and we look forward to working with you in the future. Best wishes from Douglas & Gordon Estate Agents Southfields

5/5

Google

Top quality service from Reece Henderson. He helped me a lot in my recent transaction. If you need to buy or sell a property in London, Reece Henderson is the agent for you. He will work non-stop to help making your experience as smooth and relaxed as possible. 5 stars for Reece Henderson.PositiveResponsiveness, Quality, Professionalism

Samuel · 20 June 2021

Agent replied · 19 June 2024

Hi Samuel, thanks for writing this lovely review. We're so pleased to hear you had a great experience working with Reece. Best wishes from the Douglas & Gordon team in Southfields

5/5

Google

Seamus is simply fantastic. He's simultaneously much more professional than the other agents we have been dealing with, always being on time, well informed, listening to what we want and we like; and is really fun to spend time with! It's been a pleasure working with him and he's our favourite estate agent by far.PositiveProfessionalism

Nancy · 20 June 2021

Agent replied · 19 June 2024

Hi Nancy, wow - what a lovely review! We're so pleased to hear this feedback. It's especially nice to know you've had some fun whilst working with Seamus. Best wishes from the Douglas&Gordon team in Southfields

5/5

Google

Thank you to James from D&G for your help with our application. James was very professional, kept us in the loop through out the process and was very truthful and honest. The flat was immaculate when we arrived, which I don't find common these days. Thanks for all your help, we love the new place!

Harriett · 20 June 2021

Agent replied · 19 June 2024

Dear Harriett, thank you very much for taking the time to write this - it's made our day! We are so happy to hear about your great experience working with James. Best wishes from everyone at Douglas&Gordon

5/5

Google

Toby was absolutely brilliant with every area of the renting process! Kept us informed of everything and took extra care to ensure everything went smoothly! Real top guy! I have had the best experience with Douglas and Gordon of any estate agents I have used in the past. Would highly recommend using them if you are looking to rent or buy!

Freddie · 29 July 2019

Agent replied

Dear Freddie, what a great week for us to start the week! Many thanks and best wishes from all of us at D&G

5/5

Google

I just want to highly commend Anthony Nyland for the kind, caring and professional way he has helped me in the search for a new home -so very patient and understanding - thanks Chris Carter

Brian · 22 August 2023

Agent replied · 19 June 2024

Hi brian carter, thank you for taking the time to write a review! We love hearing positive feedback. The Douglas & Gordon Estate Agents Southfields is always here if you need anything!

5/5

Google

Thank you to James from D&G for your help with our application. James was very professional, kept us in the loop through out the process and was very truthful and honest. The flat was immaculate when we arrived, which I don't find common these days. Thanks for all your help, we love the new place!

A · 13 February 2021

Agent replied

Dear Harriett, thank you very much for taking the time to write this - it's made our day! We are so happy to hear about your great experience working with James. Best wishes from everyone at Douglas&Gordon

5/5

Google

I simply cannot recommend James and his team highly enough. They rented my house to wonderful tenants in no time at all. Their service was impeccable. It was an absolute pleasure working with them! If you’re looking for an agency to rent your property for you, these are your people! XPositiveResponsiveness, Professionalism

Rayana · 25 August 2021

Agent replied · 19 June 2024

Dear Rayana, wow - that's fantastic to hear! We really appreciate your recommendation of James and the team. Best wishes from everyone at Douglas&Gordon

5/5

Google

Extremely happy with the service at Douglas and Gordon, and would highly recommend. Dior Lewis has been assisting with our house search. Dior has been responsive, proactive and has an impressive knowledge of the market which has made our search untroubled and enjoyable. Thank you!

Ciara · 22 August 2022

Agent replied · 19 June 2024

Hi Ciara Denny, a big thank you for taking the time to leave this 5-star review, as well as your recommendation. Best wishes from Douglas & Gordon Estate Agents Southfields

5/5

Google

Just wanted to thank the whole team, but particularly Jemima for her help in helping with my search! Always incredibly helpful and receptive to the multitude of questions I had! Couldn't recommend more

Jerome · 22 August 2023

Agent replied · 22 August 2026

Hi Jerome, a big thank you for taking the time to leave this 5-star review, we really appreciate it. Best wishes from Douglas & Gordon Estate Agents Southfields

5/5

Google

Keelan was brilliant through the whole process of us finding our rental, from the initial searches to contract completion. Very responsive and professional, and always willing to put in the extra effort. We’re very pleased - Keelan and the team at D&G made all the difference in us finding our new place.

Matthew · 20 June 2021

Agent replied · 19 June 2024

Dear Matthew, we are so pleased to hear this! Best wishes from everyone at Douglas & Gordon

5/5

Google

We had a great experience viewing and offering through Douglas & Gordon. Reece Henderson was responsive, professional and friendly, and great to deal with. He was very informed about the property and could answer and preempt any of our questions, but was never pushy and we never felt pressured. Would highly recommend!PositiveResponsiveness

Elise · 20 June 2021

Agent replied · 19 June 2024

Hi Elise, a huge thank you for your recommendation. We really appreciate it. Best wishes from Reece and the Douglas&Gordon team in Southfields

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Questions about Douglas and Gordon London

Has Douglas and Gordon won any awards?

Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.

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