Trusted Agent profile · London
★★★★★
781 reviews across 1 platform
24 Replingham Road, Southfields, London, SW18 5LR
Part of Douglas and Gordon, see every office.
Douglas and Gordon's office in London, at 24 Replingham Road, is rated 4.9 out of 5 across 781 reviews on 1 platform, including 781 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Douglas and Gordon, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJack was very professional and friendly from the off. He kept us up to date throughout the whole process of selling our flat and got us a great result at the end. Would highly recommend Jack and Douglas & Gordon
Dear James, we really appreciate your recommendation! Best wishes from everyone at D&G
5/5
GoogleJessica Pardoe has been fantastic to deal with. She is thorough, responsive and very professional. I would highly recommend working with her when letting your property.PositiveResponsiveness, Quality, Professionalism, Value
Hi Katie, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Jessica, and look forward to working with you in the future! Best wishes from Douglas & Gordon in Southfields
5/5
GoogleI have had a few dealing with James & the team during my property search and through the process, they were always extremely helpful and responsive to any questions I had or calls that I made. They continued to think outside the box and offer advice and alternative approaches to my search and provided a detailed and thorough offering. I will look to them in the future when I consider my next property search!PositiveResponsiveness, Quality, Professionalism, Value
Hi Will, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with James, and look forward to working with you in the future! Best wishes from Douglas & Gordon in Southfields
5/5
GoogleKeelan from Douglas and Gordon Southfields was a pleasure to deal with. As a relocation agent I deal with many agents every day but Keelan is one of the best. Very knowledgeable, proactive and goes that extra mile for his clients.
Dear Edith, many thanks for this amazing review! We really appreciate it. Best wishes from all at D&G
5/5
GoogleAs a new guy in town, Toby Etherington was very professional and provided all help I needed, showed all the property that suits my need, Very professional and they will be your good adviser if you looking for a place to rent
Many thanks for the kind words, A J.
5/5
GoogleKeelan has been so helpful in helping us find the perfect home to rent ! He has always been available to answer any questions that we have had and has made the the process smooth and easy. Thanks Keelan !
Dear Hannah, we are so pleased to hear this! Many thanks for taking the time to write this review. Best wishes from everyone at D&G
5/5
GoogleWe were attended by Keelan Forbes. He was always ready for us, very kind and with lots of patience. i highly recommend Keelan for all your business with Douglas & Gordon Estate Agents in Southfields
Dear Lara, thank you so much for your kind words and recommendation of Keelan! Best wishes from everyone at Douglas & Gordon
5/5
GoogleArchie was brilliant. He made the process of looking for somewhere enjoyable and he really took our 'wishlist' into consideration. He was professional, responsive and generally just a lovely guy. Thanks to everyone at D&G
Hi Rosie, thank you for taking the time to write this great review of Archie - we truly appreciate it! Best wishes from everyone at Douglas & Gordon in Southfields
5/5
GoogleReece is one of the best agent I have ever met. It was very interesting to work with him. He is very polite, friendly and a very nice person. He is very professional in this area.
Wow - the best agent you've ever met! Thank you very much for writing this great review. Best wishes from the Douglas&Gordon team in Southfields
5/5
GoogleThe team at Douglas & Gordon Southfields were so helpful tome as a first time buyer. Jack and James were always so responsive and helped me every step of the way buying my new home. Thanks so much!
Dear Rebecca, congratulations on buying your new home! Best wishes from everyone at D&G
5/5
GoogleAlice is amazing! She is very professional, polite and personable and makes you feel at ease whilst looking for your property search. I would highly recommend reaching out to her to help with your search.
Hi Haley, thanks so much for taking the time to write this review, we really appreciate it! We are so pleased to hear about your great experience working with Alice. Best wishes from the Douglas & Gordon team in Southfields
5/5
GoogleAlice was a great help, she knew exactly the type of properties that would suit us and kept us updated with new properties constantly. Would highly recommend her!PositiveProfessionalism
Hi Yasen, thanks so much for taking the time to write this recommendation. We are so glad you had a wonderful interaction with Alice, and look forward to working with you in the future! Best wishes from Douglas & Gordon in Southfields
5/5
GoogleOne happy customer here! Keelan was very helpful throughout the whole process and boy did we need some help! Now we can't wait to move in our new place and we hope to work with him again in the future.
Dear Fotis, we are so pleased to hear how happy you are! Many thanks and best wishes from everyone at D&G
5/5
GoogleArchie was a pleasure to work with during our search for a new flat. He listened, only sent properties that fitted our criteria and was quick to reply to all queries. Highly recommend Archie!
Hi Ashleigh, thanks for taking to time to write this review. We really appreciate your recommendation of Archie. Best wishes from the Douglas & Gordon team in Southfields
5/5
GoogleBarnaby has been wonderful throughout the whole process, always on the other end of the phone and always happy to help. Friendly and professionalPositiveResponsiveness, Quality, Professionalism, Value
Hi Sophia, thanks so much for writing this review. We're so pleased to hear you had a great experience working with Barnaby. Best wishes from the Douglas & Gordon team in Southfields
5/5
GoogleLoved the experience I had with D&G. Jess was particularly helpful in our house hunt. Fun and bubbly which made the whole experience that bit more fun!
Hi Sky, thanks for writing this review. We're thrilled to hear how helpful and positive Jess has been during your property search. Best wishes from the Douglas & Gordon team in Southfields
5/5
GoogleWe really recommend to contact Jessica Pardoe. She is very nice, helpful and makes all the efforts to find the right property for her clients‘ requirements. Thanks Jess! You are the best!PositiveResponsiveness, Professionalism
Dear Iiron, Jessica is great isn't she! Best wishes from everyone at Douglas & Gordon
5/5
GoogleJack has been very helpful over the years and provided advice on the purchase of two properties, and renting of one. I have and would continue to recommend him to friends.PositiveResponsiveness, Quality, Professionalism
Hi Charlie, a huge thank you for writing this review. We're so pleased to hear you enjoyed working with Jack over the years! Best wishes from the Douglas&Gordon team in Southfields
4/5
GoogleJack and Barnaby have been rocks for Ben and me. All the way through the tricky sale of two separate flats under one roof, they stuck to the task and kept a brilliant sense of humour and positivity throughout. Also, they gave good advice about things we could do as vendors to help the sale and superb contacts, especially the lawyers. We are still in awe that we have completed on both flats on the same day! Thanks again, Ben and KatiePositiveResponsiveness, Quality, Professionalism
Hi Katie, thanks for writing such a fantastic review. We're so pleased Jack and Barnaby supported you through the sale of two properties, and it's great to hear they had a brilliant sense of humor and positivity along the way! A huge congratulations for completing on both flats on the same day! Best wishes from the Douglas & Gordon team in Southfields
5/5
GoogleI had almost given up hope with estate agents and honestly thought I’d be writing a negative review not a positive one, we found other agents mostly to be uninterested in hearing about the selling points of a property and more about the square footage and what the computer says the value is. This changed when we met Jack from D&G and my faith was restored. Selling a home is a big cost and in today’s strange market you need someone who genuinely cares and takes the time to understand your needs and goals and requirements. We found this in Jack and would recommend him and his firm when looking for a movePositiveProfessionalism
Hi A P, this is our favourite review of the day! Thanks for taking the time to write this. We're so pleased Jack has restored your faith in estate agents! Best wishes from the Douglas&Gordon team in Southfields
5/5
GoogleArchie was brilliant in his options, services and communications with me throughout our process. He has been very respectful, helpful and informed me about my options according to our needs. Thank you Archie!
Hi Ross, thanks for writing this great review. We're so pleased to hear you've had a brilliant experience working with Archie. Best wishes from the Douglas & Gordon team in Southfields
5/5
GoogleHenny was incredibly efficient with excellent communication. Within a few days she had a choice of excellent tenants for us to choose from and I would highly recommend Henny and the team at Douglas and Gordon in Southfields.
Dear Camilla, thank you so much for this fantastic review! Best wishes from everyone at D&G
5/5
GoogleJess has been absolutely outstanding in the helping find me and my friends a house to rent! Extremely helpful and always goes that extra mile. Very responsive, couldn’t do it without her.
Hi Riv, thanks for writing this review, we really appreciate it. We're so pleased you had a great experience with Jess, you're right she always does go the extra mile! Best wishes from the Douglas & Gordon team in Southfields
5/5
GoogleSeamus has been a great help throughout my property search, he is always willing to go the extra mile and is responsive and professional. I would recommend anyone to use him!PositiveResponsiveness, Professionalism
Hi Charles, a big thank you for taking the time to write this review. We are so delighted to hear you've had a great experience working with Seamus. Best wishes from the Douglas & Gordon team in Southfields
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Yes. In The Trusted Agent 2026 awards: Douglas and Gordon, London won Platinum.
